Owners of Xiaomi, Redmi and POCO smartphones often face the challenge of saving an important conversation or finding a previously recorded file. However, the standard structure of the MIUI shell or the new HyperOS can confuse even the experienced user. The system automatically sorts the data into hidden directories, making manual search non-obvious. Where exactly these audio recordings are hiding and how to get to them without third-party software - we will analyze in detail.
Search depends on which path you choose, whether through an embedded application or through a file manager. In the first case, you see a sorted list tied to contact numbers, in the second, you access raw files that can be copied to your computer. Call records files on Android always have an extension.m4a or.aac, which provides good quality at a small size. Understanding this logic will help you quickly navigate the device memory.
It is important to consider that depending on the region of the firmware (Global, Chinese, European) the location of folders may vary slightly, and the structure is also affected by the version of Android installed on your smartphone. Below we will discuss all possible options for finding, configuring and solving problems when the write function does not work or files are missing.
Search through the standard phone application
The easiest way to find conversation history and recordings is to use the regular Phone app, which doesn't require you to go to complex file system menus, and users usually ignore this method by trying to get into folders right away, although the call interface provides easy access to media content.
To find the record you want, open the app and go to the History or Recent tab, find the contact you were talking to, if you were recording, a small speaker or tape icon will be displayed next to the number or name, and click on the contact name to reveal the details, and you will see the play button.
- ๐ Open the Phone app and select the contact you want from the history.
- ๐ Click on the speaker icon to listen directly in the interface.
- ๐ To access the file, click the โMoreโ button (three dots) and select โSendโ or โInformationยป.
- ๐ The information menu often displays the exact path to the file or the Open folder buttonยป.
This is ideal for fast listening, but it's not always easy to copy files in bulk. If you want to send a record through a messenger, the system will offer a standard Share menu. However, if you want to copy the archive of conversations to a computer, you will have to use a file manager.
โ ๏ธ Attention: When clearing the phone history, the phone application often deletes the associated conversation records. Be careful when clearing the call log if you do not save important files separately.
โ ๏ธ Note: In some versions MIUI When you delete a contact from the phone book, the metadata of the record may be lost, although the audio file itself will remain in memory.
The path to files through the Explorer
For those looking for physical locations, File Manager is where all your device's system files are stored. Call records are standardized, but users often confuse voice recorder folders with autorecords.
The standard path is as follows: internal memory, folder MIUI, then-folder sound_recorder. Inside it is a directory. call_rec. This is where all the automatic recordings are, and if you've used manually enabled recordings during a conversation, the files may also be here, but with a different time stamp.
Sometimes, especially on older firmware versions, the path may be different, so itโs worth checking the Record root directory or Call folder at the root of internal memory. However, starting with Android 11 and up, access to some system folders is limited, so Xiaomi Explorer requests special permission to access files on the first run.
Why can a folder be empty?
You can use file search to make a quick transition, and type in the.m4a extension or the rec keyword to search for Explorer. This will filter out the extra files and only show audio recordings sorted by date of creation, which is especially useful if you don't remember the date of the call.
File location table depending on MIUI version
The structure of file systems changes with operating system updates, and below is a table that will help you navigate depending on your firmware version and storage type.
| System version | The main path | An alternative path | File extension |
|---|---|---|---|
| MIUI 12 / 13 | /MIUI/sound_recorder/call_rec/ | /Record/call_rec/ | .m4a |
| MIUI 14 | /MIUI/sound_recorder/call_rec/ | /Android/data/com.android.soundrecorder/ | .m4a / .aac |
| HyperOS | /MIUI/sound_recorder/call_rec/ | Unavailable without a license | .m4a |
| Android 11+ | Restricted access | Only through special access. | .m4a |
As you can see from the table, with the release of HyperOS and new versions of Android, access to direct paths becomes more difficult for security reasons. The system tries to isolate application data from each other. So using an integrated file manager with full access rights is the most reliable way.
If you switched from a different brand, like Samsung or Huawei, you might be surprised by the lack of the usual Voice Recorder folder at the root. Xiaomi groupes all audio recordings into one branch. sound_recorder, Dividing them inside by types: calls, voice recorder, FM-radio.
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Use the Hide Files function in the Explorer settings so that the folder with call records does not appear in the shared gallery and does not take up space in the media preview files.
Set up automatic recording of conversations
Xiaomi's call recording function works perfectly, but requires the right setup, can be turned off by default or run in "record selected numbers" mode, so you don't miss an important conversation, you better activate the full automation mode.
Go to the Phone app, click three dots in the corner, and select Settings. Find Call Record. Here you will see the "Record Calls Automatic" switch, and activate it, and you will be spared the need to remember to turn on the record during a stressful dialogue.
- ๐ Select the All Numbers option to record absolutely all incoming and outgoing.
- ๐ Or select โSelected Numbersโ to create a white list of contacts to record.
- ๐ Turn on the option โHear the recording signalโ if you want the interlocutor to know about the recording of the conversation.
- ๐ Set up storage: on the phone or on the phone SD-card if the device memory is limited.
It's important to keep in mind the legal aspect. In some countries, notifying the person you're talking to is a legal requirement, and the signal that the person you're listening to is the notification, and if you turn off the audible alert, you can violate privacy laws.
Recording problems and their solution
Users often complain that the feature stops working after a system update, the most common reason being changes to Google's security policy: Starting with certain versions of Android, access to the audio stream during a call was restricted to third-party apps, and in some regions the feature was completely cut out of the stock call.
If you have Global firmware and the recording feature is gone, it may be regional. In India and some countries in Europe, recording calls is illegal at the legislative level, so Xiaomi removes this feature from the firmware for these regions. The solution may be to change the region in the settings "Additional" -> "Region" to "Singapore" or "Russia", but this does not work on all models.
Another problem is overflowing memory, so if the device runs out of space, the system stops creating new files, check the storage, and the recording can be interrupted if the memory cleaner is running in the background, which kills the recorder process to save energy.
โ๏ธ Diagnostics of recording problems
In rare cases, cleaning the cache of the Phone app helps. Go to Settings โ Apps โ All apps โ Phone โ Memory โ Clear the cache. This will not delete your contacts or history, but will reset temporary files that may have caused the recording module to malfunction.
Transfer and backup of records
The accumulated archive of conversations takes up considerable space, so that you don't lose important data when you change your phone, you need to reserve it regularly. call_rec The most reliable method is to use a computer. You can connect your smartphone to a computer. USB in the file transfer mode and copy the directory.
You can also use cloud services. Set up synchronization of the call record folder with Google Drive or Yandex.Disk. In the cloud application settings, select โSuppliesโ and specify the path to the folder. MIUI/sound_recorder/call_rec. This will ensure the safety of data even in the event of loss of the device.
When transferring to a new phone, it is important to keep not only files but also contacts if possible. However, most often when transferring files manually, they simply appear on the list as new files without linking to the call history. For a full migration, you should use the Mi Mover app, which transfers the data of the system applications as a whole.
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Regular backup of the folder call_rec External storage is the only way to ensure the preservation of the archive of conversations for years to come.