Have you ever tried to find a recording of a major phone call on your Xiaomi, but you can't remember where it went? Or suddenly you find that the call recording app stopped saving files? This problem is familiar to many owners of Redmi, POCO and other brands, because MIUI hides call records in the most obvious places, and sometimes even deletes them after updates or resets.
In this article, weβll look at all the possible ways to find conversation records on Xiaomi, from standard folders in the file manager to hidden system directories. You will learn how to recover deleted records, transfer them to your computer or cloud, and why some files may βdisappearβ after an update. MIUI. We will pay special attention to models with Android 12+, Where the retention policy has changed.
If you use third-party recording apps (like Cube Call Recorder or ACR), their files are stored under different rules β weβll look at these cases too. And at the end of this article, weβll answer a common question: can you record calls without notifying the other person, why the records are clipped and how to improve their quality.
1. Standard place of storage of records in MIUI
By default, the Phone app in MIUI stores call records in a separate folder, but its location depends on the firmware version and smartphone model. On most devices, the path looks like this:
/storage/emulated/0/MIUI/sound_recorder/call_rec/However, on some models (such as the Xiaomi 12T or POCO F5), the entries may lie here:
/storage/emulated/0/Recordings/Call/To check these folders:
- Open the file manager (e.g., files from Xiaomi or Solid Explorer).
- Enable the display of hidden files (in the manager settings).
- Follow one of the paths indicated.
If the folder is not there, then the records either have not been saved or have been deleted. On Xiaomi with Android 13/14, the standard Phone app may not support recording calls at all due to Google restrictions, in which case you will need third-party software (more about this in the next section).
β οΈ Attention: On some firmware MIUI Global call recording is disabled by default due to legal restrictions. To enable it, go to Settings β Annexes β Phone. β Record calls and activate the option.
2. Where to look for records of third-party applications (Cube ACR, Boldbeast, etc.)
If you use alternative programs to record conversations (such as Cube Call Recorder ACR, Boldbeast or Call Recorder), their files are stored in other folders.
- π Cube ACR: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/
- π Boldbeast: /storage/emulated/0/Boldbeast Call Recorder/
- π Call Recorder (by Lovekesh): /storage/emulated/0/CallRecorder/
- π Truecaller: /storage/emulated/0/Truecaller/Recordings/ (if the record is on)
The feature of third-party applications is that they often encrypt or compress records to save space, such as Cube ACR can save files in.enc format that will not be played without the application itself, to avoid data loss:
βοΈ What to do before removing the recorder app
If you have deleted the app and the records are still encrypted, try reinstalling it β sometimes it helps restore access to files.
3.Why records "disappear" and how to recover them
A common problem with Xiaomi users is that call records suddenly disappear.
| Reason for disappearance | How to repair | Prevention |
|---|---|---|
| MIUI Update | Check the /MIUI/backup/AllBackup/ folder β sometimes the records are saved in the backup. | Before updating, export your records to the cloud. |
| Cleaning the cache of the βPhoneβ application | Use DiskDigger or Recuva to scan your internal memory. | Donβt clean the cache manually β use built-in MIUI optimization. |
| Reset to factory settings | Restore from Mi Cloud or Google Account backup. | Enable automatic recording synchronization in Settings β Accounts β Mi Cloud. |
| Limitations of Android 12+ | Install an application with API 30+ support (e.g. Boldbeast). | Give the application all permissions in Settings β Applications β Permissions. |
If the records have been deleted recently, try to restore them with the help of specialized utilities:
- π DiskDigger scans internal memory for deleted audio files.
- π EaseUS MobiSaver β Restores records even after resetting settings (requires root).
- π Mi PC Suite β the official utility from Xiaomi for backup.
β οΈ Attention: Xiaomi with Android 11+ Deep memory scanning may require unlocking the bootloader and root rights, which cancels the warranty and increases the risk of hacking the device.
How to enable the display of hidden folders in MIUI
4. How to export records to a computer or cloud
So, to keep your important records, you'd better move them to a secure storage facility right away. Here are the step-by-step instructions for different ways:
π₯οΈ To the computer through USB
- Connect your smartphone to your PC via a USB-C cable.
- On your phone, select File Transfer (MTP) mode.
- Open the entries folder (see Section 1) and copy the files to the disk.
βοΈ To the cloud (Google Drive, Mi Cloud, Yandex.Disk)
- π± Mi Cloud: Go to Settings β Accounts. β Mi Cloud β Backup and enable recording synchronization.
- π± Google Drive: Install the application, select files in the file manager β Β«ShareΒ» β Β«Save it to DriveΒ».
π§ By e-mail
If the record is one and weighs little, you can send it to yourself by mail:
- Open the file in the manager.
- Click on βShareβ β select an email client.
- Give me your address and send me a letter.
π‘
If the post is too large for mail, compress it to the.zip archive using the RAR or ZArchiver app before sending it.
5. How to turn on call recording if it is disabled
On some Xiaomi models (especially those with global firmware), call recording is disabled by default to activate it:
- Open the phone app.
- Click on the three dots in the upper right corner β βSettingsβ.
- Select Call Record (some models call the record).
- Activate the switch and select which calls to record: π All calls. π Only selected contacts π All except the chosen ones
If you don't have Call Record in your settings, your firmware doesn't support it.
- π Update. MIUI Update (sometimes the function appears after the update).
- π± Install a third-party app (such as Cube) ACR), But keep in mind that on Android 12+ Manual permits will be required.
- π§ Reflash the device to the Chinese or European version MIUI (Risky, requires unlocking the loader).
β οΈ Note: On Xiaomi with Android 13 and later, the standard Phone app can only record calls with a notification of the interlocutor (Google requirement). To record secretly, you will have to use bypass solutions (for example, recording via a speaker using Boldbeast).
6 How to improve the quality of Xiaomi records
Users often complain that the recordings are quiet, noisy or cropped. Here's how to fix typical problems:
π I can't hear the interviewer.
- ποΈ Enable microphone amplification in the settings of the recorder application.
- π Use headphones with a microphone β they capture your voice better.
- π± In Cube. ACR Select the source of the voice call instead of the MicΒ».
β±οΈ The record is cut off.
- π Check if the power saving mode is activated β it can block the background recording.
- π΅ Turn off battery optimization for recorder app in Settings β Battery.
- π Reboot your phone before an important call β sometimes it helps to avoid crashes.
ποΈ Files take up too much space.
- π΅ In the recorder settings, select the format Β«AMRΒ» instead Β«WAVΒ» β It weighs 10 times less.
- βΊοΈ Set a time limit (for example, record only the last 5 minutes of a conversation).
- βοΈ Set up automatic upload of records to the cloud and then delete from your phone.
π‘
On Xiaomi with Snapdragon chipset, recording quality is usually better than on Mediatek, due to more efficient audio processing.
7 Legal aspects: can calls be recorded without consent
Before you record conversations, it is worth asking if it is legal in your country, and most countries have the following rules:
- π·πΊ Russia: It is allowed to record conversations without notice if you are a participant in a conversation (Article 23 of the Constitution of the Russian Federation).
- πΊπ¦ Ukraine: Consent of the second participant is required (Article 307 of the Criminal Code of Ukraine).
- πͺπΊ EU: Most countries (Germany, France) need to warn the interlocutor (GDPR).
- πΊπΈ Laws vary by state: some (e.g. California) require consent from all participants.
On Xiaomi with global firmware (MIUI Global), the Phone app automatically notifies the person you are recording (Google's request) to circumvent this restriction:
- π± Use the Chinese version MIUI (noticeless).
- π§ Install Boldbeast Call Recorder with the βRecord from Bluetoothβ setting (recording goes through the speaker).
- π§ Connect an external voice recorder (e.g. Sony) ICD-UX570) And record the conversation manually.
β οΈ Note: In some countries (e.g. Germany, Austria) recording calls without consent may be considered a violation of data protection law and may be punishable by a fine of up to 20 million euros (GDPR). Before using the recorder, clarify local legislation.