How to find a call record on Xiaomi Poco: 5 proven ways

Have you been looking for a recording of an important conversation on your Xiaomi Poco but can't find a file? Or suddenly you find that the call recording feature is disabled and you need to restore the dialogue urgently? This problem is familiar to many Xiaomi smartphone users - especially after a MIUI update or a setting reset. Unlike the iPhone, where the records are stored in Voice Notes, on Poco, the paths to the files are often hidden or depend on the firmware version.

In this article, we’ll look at all possible storage locations, from the standard Phone app to system folders that don’t show up in the gallery. You’ll learn how to turn on automatic call recording (if it’s disabled), where to look for.amr or.mp3 files, and what to do if Suddenly records are lost after the update. And for owners of Poco F5, Poco X5 Pro and other models from 2023 to 2026, you’ll find the latest screenshots and paths in MIUI 14/15.

1. Standard application "Phone": where the records are stored

On most Xiaomi Poco smartphones, the default call records are stored in the Phone app itself, but access to them depends on the MIUI version and regional firmware.

• 📱 Open the Phone app (not Contacts!").
• 🔍 In the upper right corner, press three dots (⋮) → Select Call Records or Call Recorder.
• 📁 If there is no item, try the path: Phone → Journal → tab "Records" (on MIUI 14+).
• 🔄 Some firmware records are hidden – you need to enable them in the settings (see Section 3).

If you find records but they don't play, check the file format. Standard records are saved as.amr (to save space) and may not open in some players. Use VLC or MX Player to play.

2. System folders: where to search for records files manually

If the record is not displayed in the Phone app, it can be found manually through the file manager. MIUI:

To open these folders:

1. Use the built-in Files (folder icon) or install Solid Explorer.
2. Enable the display of hidden files in the manager settings.
3. If the folder is not available, check if the call record is enabled in the settings (Section 3).

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On Poco. F4 GT POCO X4 Pro records can be saved in a folder /MIUI/voice_recorder/ — Check it out if the standard paths don’t work.

Important: on firmware for India (IN ROM) Call records are legally disabled by default, so you need to change the region of the device or use third-party apps to turn them on.

3. How to turn on call recording if it is disabled

If you don't find the records, it's possible that the feature is simply not activated. Depending on the Xiaomi Poco model and the MIUI version, the settings may differ:

• 🔧 MIUI 14/15 (Global/EU ROM): Open the Settings. → Annexes → Phone. → Call recording. Turn on the switch Automatic recording. Choose which calls to record: All, Outgoing only or Incoming only.

MIUI for India/China:

The function may be blocked. Try:

Settings → Additional → Special features → Recording calls

If there is no item, use third-party applications.

Custom ROM (LineageOS, Pixel Experience):

Call recording is often missing.Install Cube Call Recorder or Boldbeast from Play Market.

Is the function enabled in the settings "Phone"|Is the preservation format chosen correctly (.amr/.mp3)|Is there enough space in the memory (records are not stored at the time) <100 MB of free space)|Is the phone app allowed access to the microphone?-->

On some models (like the Poco M5), recording only works when louderphone is on, which is due to Android 10+'s restrictions on recording from the microphone during a call.

4. Third-party applications for recording and recovery

If standard methods don't work, use specialized applications that not only record calls, but also help you recover deleted files.

• 📲 Cube Call Recorder ACR — supportive.mp3.wav, works on all versions. MIUI. ✅ Pros: Record on both sides (even on Android 12)+), cloud-backup. ❌ Cons: Free version is limited to 50 records.
• 📲 Boldbeast Call Recorder is the best choice for Poco with custom firmware. ✅ Pros: bypasses the restrictions of Android, records calls via VoIP (WhatsApp, Telegram). ❌ Cons: complex settings for beginners.
• 🔍 DiskDigger – to recover deleted records. ✅ Pros: scans internal memory and SD-map. ❌ Cons: You can only recover files that have not been overwritten.

Chances of recovery:

• 🟢 High: if it's passed <24 The phone was not actively used.
• 🟡 Mean: 1-7 days, but new applications have been installed.
• 🔴 Low: After resetting to factory settings or flashing.

6. Frequent problems and solutions

Xiaomi Poco users often encounter common mistakes when working with call records, and here are the most common ways to fix them:

If none of these methods worked, check to see if the carrier-level recording is disabled, and some mobile networks (such as Jio in India) block this feature for legal reasons.

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On the Poco X3 Pro and Poco F3, call recordings may conflict with the Voice Improvement feature in call settings. Turn it off if recordings are interrupted or distorted.

7. Alternative methods of recording calls

If the built-in MIUI tools are not satisfied, consider alternative methods:

• 🎤 Recording via second device: Use a second phone or voice recorder (e.g. Sony) ICD-UX570) So, you can use this to record a conversation in hands-free mode.
• 📱 Google Voice (US/Canada): The service automatically records incoming calls. It only works with Google Voice numbers.
• ☁️ Cloud services: Apps like Otter.ai or Rev Call Recorder record and decrypt conversations, saving them in the cloud.