Have you had an important phone conversation on Xiaomi Redmi Note 8, turning on the call recording, but now you can't find this file? Or suddenly found that all the stored audio disappeared after the system update? The problem with finding call records is one of the most common among owners of Xiaomi smartphones, especially on models with custom MIUI firmware. In this article, we will analyze where the records files are stored, how to find them through standard and third-party tools, and why they can disappear.
Redmi Note 8 (codenamed ginkgo) doesn't support built-in call recording in some regions due to legal restrictions, but many users activate it via an engineering menu or install alternative firmware. If you've recorded conversations but can't see them in the gallery now, don't panic: files could just move to a hidden folder or change the format.
1. Standard location of call records in MIUI
If you used built-in call recording (without third-party applications), the files should be stored in one of the system folders. The path depends on the version of MIUI and regional firmware.
- π Internal memory. β MIUI β sound_recorder β call_rec β standard-place MIUI 11β14. The files are.amr or.mp3 name-name Record_YYYYMMDD_HHMMSS.
- π Internal memory. β Recorder β CallRecords β relevant for global firmware (for example, MIUI Global Stable: Here, records can be grouped by contact.
- π SD-map β MIUI β sound_recorder β If you have reconfigured the save location manually through the engineering menu.
To find the folder quickly:
- Open the File Manager app.
- Go to the "Category" sectionΒ» β Β«AudioΒ».
- In the search box, enter call_rec or Record_.
- If nothing is found, turn on the display of hidden files in the file manager settings.
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If the folder sound_recorder Check the date of creation of files β it is possible that records are archived in the Mi Cloud automatically.
Important: some firmware (e.g. MIUI EU) do not store default call records due to European privacy laws, and you will have to use third-party applications.
2. Search through the Dictator (Recorder) application
On the Redmi Note 8, call recording is often integrated into the standard Recorder app. Even if you haven't used it directly, check the following steps:
- Open the Dictophone app (mic icon).
- Go to the βRecordsβ β βCallsβ tab (if the tab is missing, update the app via Google Play).
- Sort the records by date β the new files will be at the top.
If there is no "Calls" tab:
- π§ Check the settings of the recorder: Three dots β Settings β Showing call records.
- π Update the application to the latest version (in) MIUI Often disable functions in older versions).
- π₯ Install an alternative recorder, such as Cube Call Recorder or ACR β They scan the system for audio files.
What if the recorder does not show the recording?
A critical feature of MIUI: once upgraded to MIUI 12.5+, call records can automatically move to the Mi Cloud without notice. Check it through Settings β Xiaomi Account β Mi Cloud β Backups.
3.Use of a file manager with root rights
If standard methods didn't work, and the records were definitely made, it's possible that the files are hidden in the system folders, and you'll need a root-access file manager (like Root Explorer or Solid Explorer) to find them.
- Install a file manager with root support (requires an unlocked bootloader).
- Cross the path: /data/user_de/0/com.android.providers.media/documents/ /data/media/0/MIUI/sound_recorder/
- Look for files with.amr,.mp3, or.ogg extensions.
β οΈ Note: Without root rights, you will not be able to view the folder /data/. If the phone is not rooted, skip this method or use it. ADB-teams (described below).
| folder | Need root? | File format | Notes |
|---|---|---|---|
| /MIUI/sound_recorder/call_rec | No. | .amr, .mp3 | Standard place for global firmware |
| /Recorder/CallRecords | No. | .mp3 | Relevant for MIUI 12-14 |
| /data/media/0/MIUI/... | Yes. | .ogg, .amr | Hidden system records |
| /Android/data/com.miui.voicerecord/ | No. | .m4a | Recordings through voice notes |
4. Search through ADB-teams (without root)
If you don't have root rights, but you have access to debugging over USB, you can scan your phone for records through ADB (Android Debug Bridge), which works even on locked firmware.
You'll need:
- π₯οΈ Computer with ADB-tools installed.
- π± Included debugging by USB on the phone (Settings) β The phone. β Version. MIUI β 7 times tap to unlock the developer mode, then additionally β For developers β Debugging by USB).
- π USB-cable (preferably original).
Steps:
- Connect the phone to the PC and confirm the debugging permission.
- Open the command line (Windows) or terminal (macOS/Linux) and type: adb shell su -c "find /sdcard/ -name 'Record' -o -name 'call' -type f" (if there is no root, use without su -c)
- Wait for the search results β ADB will display all the files with keywords in the name.
- Download the files found on PC: adb pull /sdcard/MIUI/sound_recorder/ C:\CallRecords\
Install ADB Tools on PC
Enable debugging over USB on your phone
Connect your phone to the original cable
Start the command line on behalf of the administrator
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β οΈ Attention: If you are using MIUI China Stable, some of them ADB-In this case, only rooting or installing global firmware will help.
5. Recovering deleted call records
If the records are missing after resetting, updating the system or accidentally deleting them, you can try to restore them.
- π οΈ DiskDigger scans internal memory for deleted audio files, but it works without root, but with limitations.
- π EaseUS MobiSaver β Restores.amr and.mp3 memory-card.
- π± GT Recovery (for Android) β looking for entries in the app cache.
The recovery algorithm:
- Stop using your phone immediately so as not to overwrite deleted data.
- Install one of the applications (for example, DiskDigger) and give it root rights (if any).
- Select the partition to scan: internal memory or SD-map.
- Filter the results for extensions.amr,.mp3,.ogg.
- Save the recovered files to your PC or cloud.
The chances of success depend on:
- π Time since the removal (the earlier the better).
- π± Intensity of phone use after removal.
- π Root rights (increases scanning depth).
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You can only recover deleted records before you re-write them, and if you keep using your phone, the odds are zero.
6.Why call records disappear and how to prevent it
Redmi Note 8 users often experience call records suddenly disappearing, and here are the main reasons and ways to avoid them:
| Reason. | How to prevent |
|---|---|
| MIUI Update | Before updating, copy the folder sound_recorder PC-only. |
| Cleaning the cache of the βPhoneβ application | Do not clear the cache in Settings β Apps β Phone. |
| Automatic synchronization with Mi Cloud | Turn off autoboot in Mi Cloud β Settings β Synchronization. |
| Reset to factory settings | Save the records manually before resetting. |
| Virus or malware | Install an antivirus (such as Malwarebytes) and check the system. |
To minimize the risks:
- π Regularly copy the folder with records to your PC or cloud (Google Drive, Yandex Disk).
- π± Use third-party recording apps (such as Cube) ACR), which save files to the folder you have chosen.
- π§ Turn off automatic cleaning in Settings β Memory. β Autocleaning.
β οΈ Attention: If you are using MIUI China, call records can be automatically encrypted and unavailable after flashing, and only backups can help.
7. Alternative ways to record calls on Redmi Note 8
If the built-in recording function doesnβt work or permanently loses files, consider alternative solutions:
- π± Cube Call Recorder ACR β It records calls to the cloud (Google Drive, Dropbox) automatically. Supports Redmi Note 8 even on the latest versions. MIUI.
- π§ Boldbeast Call Recorder β works on custom firmware and saves files to the selected folder.
- βοΈ Responsible Recording (from Xiaomi) β official app for regions where call recording is allowed (not available in all countries).
- π Google Voice Assistant β You can turn on a recording of a conversation via the command βOK, Google, start recordingΒ».
Cube ACR setting:
- Install the app from Google Play.
- Grant permissions for microphone, storage and phone.
- In the settings, select: Record format β MP3 Store location β Cloud reservation folder β Google Drive
- Enable the option to "Record all calls."
Advantages of third-party applications:
- π Records are not missing after updates MIUI.
- βοΈ Automatic backup to the cloud.
- π Opportunity to select a folder to save.
- ποΈ Better sound quality (e.g. 128 kbps instead of 64 kbps for a standard voice recorder).
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If the recording app doesnβt work, check to see if it is blocked by MIUI Security. Add it to the exceptions: Settings β Apps β Permissions Management β Autostart and Battery β Battery Optimization.