Where to look for call records in Xiaomi: All ways to find and save conversations

Have you had an important conversation on the phone and want to listen to a recording of it, but don't know where Xiaomi stores audio files? Or accidentally deleted the recording and trying to restore it? In this article, we will analyze all possible places where call records can be stored on Redmi, POCO and Mi smartphones - from standard applications to hidden system folders.

Unlike iPhones, where call recording is locked at the iOS level, MIUI devices allow you to save conversations โ€” but itโ€™s not always obvious where those files go. The problem is complicated by the fact that different versions of firmware and models (Xiaomi 12T, Redmi Note 11, POCO F5) store paths may differ. Weโ€™ll look at the universal methods that work on most devices, as well as the nuances for specific versions of MIUI 13/14.

Important: If you use third-party recording apps (like Cube Call Recorder or ACR), the search algorithm will be different, as weโ€™ll explain below, and if the recording is missing, donโ€™t panic: at the end of the article youโ€™ll find instructions for recovering deleted files.

1. Standard Calls app in MIUI: where to look for records

Most Xiaomi smartphones have a built-in call recording feature that activates automatically when you talk (manual activation is required in some regions).

Open the Calls app and go to the Log tab, which can show two types of records:

  • ๐Ÿ“ž Active recordings: Next to the contact number will appear microphone icon โ€“ click on it to listen to the audio.
  • ๐Ÿ” Record archive: in the upper right corner, tap three points (โ‹ฎ) โ†’ Call records. This is all the stored conversations, sorted by date.

If there is no Call Record tab, the function is disabled in the settings to enable it:

  1. Go to Settings โ†’ Applications โ†’ Calls โ†’ Record calls.
  2. Activate the switch Record calls automatically.
  3. Choose which calls to record: All, Only selected contacts or Only unknown numbers.

๐Ÿ’ก

If the recording is not saved, check if the Calls app is not allowed to use the microphone. Go to Settings โ†’ Privacy โ†’ Application Permissions โ†’ Microphone and turn on access for Calls.

2 Ways to store records in the Xiaomi file system

All call records made by the standard application are stored in the phoneโ€™s memory in.amr or.mp3 format, and can be found manually through any file manager (e.g. Mi File Manager or Total Commander).

The main folders where to look:

  • ๐Ÿ“ /storage/emulated/0/MIUI/sound_recorder/call_rec/ โ€” standard-place MIUI 12โ€“14.
  • ๐Ÿ“ /storage/emulated/0/Recordings/Call/ โ€” Alternative path on some models (POCO X3, Redmi 9).
  • ๐Ÿ“ /storage/emulated/0/Android/data/com.android.dialer/files/ โ€” There may be temporary files here.

If there are no folders, try to enable hidden files in the file manager settings, and note that paths may vary depending on the regional firmware (for example, MIUI Global and MIUI China sometimes use different directories).

Xiaomi modelMIUI versionA typical path to the records
Redmi Note 10/1112.5โ€“13/MIUI/sound_recorder/call_rec/
POCO F3/F413โ€“14/Recordings/Call/
Xiaomi 12/1314/Android/media/com.miui.voicerecord/
Redmi 9/9A12/MIUI/voice_recorder/call_rec/
What do I do if the folder is empty?
If there are no files in the specified folders, but you are sure that the recording was conducted, try: 1. Reboot the phone - sometimes files appear after the reboot. 2. Check the Recycle Bin in the file manager (the recently deleted tab). 3. Use file search: type in the search bar.amr or.mp3 and specify the date of the conversation.

3. Cloud services: synchronize recordings with Mi Cloud and Google Drive

If your Xiaomi has Mi Cloud sync enabled, call records can be automatically copied to the cloud to find them:

  1. Open the Mi Cloud app (or go to i.mi.com).
  2. Sign in with the same account as on your phone.
  3. Go to the Backups section โ†’ Application Data โ†’ Calls.
  4. Download the archive and find a folder with records (usually called the file). call_records).

You can also save your records to Google Drive if you are using Android backup:

  • ๐Ÿ”„ Open the Settings. โ†’ Google โ†’ Backup and check if the option is enabled Backup of application data.
  • ๐Ÿ“ Go to Google Drive, enter in search call_rec or sound_recorder.

Yeah, just Mi Cloud.

Yeah, just Google Drive.

I use both services.

I do not use cloud backups.-->

Important: Call records in the cloud are stored encrypted and may not be available for listening without recovery on the device. If you need to retrieve them in their original format, use local files.

4. Third-party Call Recording Apps: Where They Store Files

If you're using third-party programs like Cube Call Recorder, ACR or Call Recorder by Lovekush, the storage paths will be different.

AnnexThe path to the recordsFile format
Cube Call Recorder/CubeBackup/ or /CallRecordings/.mp3, .aac
ACR (Another Call Recorder)/ACR/ or /CallRecorder/.amr, .mp3
Call Recorder by Lovekush/CallRecorder/.mp3
Boldbeast Call Recorder/BoldbeastRecorder/.mp3, .wav

To find entries in these applications:

  1. Open the app itself โ€“ thereโ€™s usually a History or Records tab.
  2. If files are not in the interface, check the folders through the file manager (the paths are indicated in the table above).
  3. In the application settings, there may be an option Save Path โ€“ make sure that the correct directory is indicated.

Make sure the app is allowed access to microphone and memory

Check the save format (MP3 is recommended for compatibility)

Enable the option โ€œSave after the call is completedโ€

Turn off battery optimization for the app (in settings) MIUI)-->

โš ๏ธ Note: Some applications (e.g. Boldbeast) require manual audio source settings. โ†’ Additionally. โ†’ If you choose the wrong option (for example, Voice UpLink instead of Voice Communication), the recording will be silent or absent at all.

5. How to Recover Deleted Call Records on Xiaomi

If you accidentally delete a record, don't despair, you can try to restore it, and the rule is, don't write new files to your phone so you don't erase the deleted data.

Recovery methods:

  • ๐Ÿ—‘๏ธ Recycle Bin in File Manager: Open Mi File Manager, go to the Recycle Bin tab and find files with the.amr or extension.mp3.
  • ๐Ÿ”ง Recovery Programs: Use DiskDigger, Recuva (on PC) or GT Recovery (for Android) Connect your phone to your computer in File Transfer mode (MTP) And scan your internal memory.
  • ๐Ÿ“ฑ Backup copies MIUI: If you have been doing backup through Settings โ†’ The phone. โ†’ Backup, restore data from the archive (Calls section).

To recover via DiskDigger:

  1. Install the app from Google Play.
  2. Select Full Scan (requires root rights for deep search).
  3. Filter the results by file type: Audio โ†’ AMR/MP3.
  4. Save the files found to a safe place (for example, on the SD-map).

๐Ÿ’ก

The chances of recovery depend on how long it has been since the deletion, and if the file was deleted more than a week ago and the phone's memory was actively used, the chances of success are minimal.

โš ๏ธ Attention: If you are using MIUI 14 with Privacy Protection, some recovery applications may not see deleted files. In this case, try temporarily disabling protection in Settings โ†’ Confidentiality โ†’ Special permits โ†’ Protection of confidentiality.

6.Why Call Records May Not Be Saved (and How to Fix It)

Sometimes users encounter a problem when call recording is enabled but files are not saved.

Problem.Possible causeDecision
The recording doesn't start.No access to the microphone.Check the permissions in Settings โ†’ Applications โ†’ Calls โ†’ Permissions
File is empty (0 bytes)Conflict with another recorderDisable third-party recording apps
Records are retained but not reproducedDamaged codec.Install a player with support for.amr (for example, VLC)
The record is cut off.Optimizing the batteryAdd the Calls app to exceptions (Settings โ†’ Battery โ†’ Battery Optimization)

If the problem persists, try resetting the Calls app settings:

  1. Go to Settings โ†’ Applications โ†’ Calls โ†’ Storage.
  2. Click Clear Data and Clear Cache.
  3. Restart the phone and check the recording.

On some models (Xiaomi 13 Ultra, Redmi K50), the problem may be related to regional restrictions, such as in firmware for India or the EU, the default call recording is disabled due to privacy laws.

  • ๐ŸŒ Change of region in settings (Settings) โ†’ Additionally. โ†’ Region).
  • ๐Ÿ“ฑ Installation of global firmware (MIUI Global via Fastboot.

7. Alternative ways to record calls on Xiaomi

If the built-in recording function doesnโ€™t work or youโ€™re not satisfied with its quality, consider alternative methods:

  • ๐ŸŽค External recorder: connect a second phone or recorder to the speaker during a conversation (minus - low sound quality).
  • ๐Ÿ“ฑ Google Voice: If you use a US number, the service allows you to record incoming calls (not available in all countries).
  • ๐Ÿ”„ Conference call: Add a third number (like your other phone) to the conference and record from the second device.
  • ๐Ÿ’ป PC Recording: Use programs like Scrcpy to mirror the screen and record sound from phone to computer.

For Scrcpy recording:

  1. Install Scrcpy on your PC.
  2. Connect Xiaomi to USB with debugging enabled (Settings โ†’ About Phone โ†’ MIUI Version โ†’ 7 times click to activate Developer Mode, then Settings โ†’ Additional โ†’ For Developers โ†’ Debugging over USB).
  3. Start scrcpy with the key --record file.mp4 screen-recording.

โš ๏ธ Warning: Recording calls without notifying the person you are talking to may violate privacy laws in your country.In Russia, the EU and some states, consent from both parties is required.

FAQ: Frequent questions about Xiaomi call records

Can I record calls to Xiaomi without notifying the other person?
In most regions (including Russia), recording conversations without the consent of the interlocutor is prohibited by law. The built-in Calls in MIUI app automatically notifies the subscriber of the recording by voice message. If you use third-party applications (for example, Boldbeast), they can bypass this restriction, but you are legally responsible.
Why are records saved in.amr format instead of.mp3?
The.amr (Adaptive Multi-Rate) format is used by default because it takes up less space (about 1 MB per minute vs. 2โ€“3 MB for.mp3). To change the format: Set a third-party recorder (like ACR). In its settings, select Record Format โ†’ MP3. Specify bitrate (recommended 64โ€“128 kbit/s for balance of quality and size).
How to transfer the recording of calls from Xiaomi to your computer?
There are three ways: through the cable. USB: Connect the phone in file transfer mode (MTP), Find the folder with records (see section) 2) And you can copy files to your PC. On Wi-Fi, use apps like Send Anywhere or Mi Drop for wireless transmission. On the cloud, upload files to Mi Cloud or Google Drive, then download them to your computer. ADB: adb pull /sdcard/MIUI/sound_recorder/call_rec/ C:\Xiaomi_Calls\
Can I turn on the call record on Xiaomi with the screen off?
Yes, but you need to: Turn off battery optimization for Calls (Settings โ†’ Battery โ†’ Battery Optimization โ†’ All Apps โ†’ Calls โ†’ No Limits) In the recording settings (Settings โ†’ Applications โ†’ Calls โ†’ Recording calls) enable the option to Write in the background (not available on all firmware). On MIUI 14, you may also need to add the application to Auto Run (Settings โ†’ Apps โ†’ Permissions โ†’ Auto Run).
How to increase the volume of recording on Xiaomi?
If the interviewer is not heard on the recording, try it: ๐Ÿ”Š Enable microphone amplification in recording settings (available in Cube Call Recorder). ๐ŸŽ›๏ธ Use uniform sound processing in an audio editor (e.g. Audacity with Normalization effect). ๐Ÿ“ฑ Check if the microphone is covered with a cover or film (especially relevant for the use of a camera). POCO X3 bottom-mic).