Where to look for conversation records on Xiaomi: all methods and hidden folders

You're looking for where Xiaomi stores phone records, but you can't find the folder you want to use? You may have turned on the call record in the settings, but you don't know where the audio files went. Or you need to restore an important conversation that was accidentally deleted. In this article, we'll look at all the possible storage locations on Xiaomi, Redmi and POCO smartphones, from standard folders to hidden system directories.

It is important to consider that the location of files depends on the version of MIUI, the phone model and the way of recording (built-in feature, third-party application or cloud storage).We will consider all options, including cases where records are lost after updating or resetting, you will learn how to export audio to the computer and why some conversations may not be saved.

1. Standard place of storage of records in MIUI

By default, Xiaomi smartphones save conversation records in a folder /storage/emulated/0/MIUI/sound_recorder/call_rec/. This is a good way to do this for most devices on MIUI 12–14, including the Redmi Note models 10/11/12, POCO X3/X4/X5 and flagship series Xiaomi 12/13/14. But there are nuances:

• 📁 For MIUI 11 And older: The path may look like /storage/emulated/0/Recorder/callrec/ (obsolete).
• 🔍 If the folder is not: check if the recording function is enabled in the phone settings (Settings) → Annexes → Phone. → Recording of conversations).
• 📱 Newer Models (2023–2026): Records can automatically sync to Mi Cloud, even if you don’t notice it.

To find the folder quickly:

1. Open the Files app (the folder icon on the home screen).
2. Go to the Category tab → Audio.
3. In the list, find the files with the name CallRecord_YYYYMMDD_HHMMSS.mp3 (where YYYYMMDD — date, HHMMSS — time).

If the folder is empty but you are sure that the records were, check the hidden files:

⚠️ Attention: B MIUI Record files can be hidden by the system if you have power saving or memory optimization enabled. To see them, click Files. ⋮ → Settings → Show hidden files.

2. Alternative storage paths (if records are not in the standard folder)

If /MIUI/sound_recorder/ empty, check out these catalogs:

If you have used third-party recording apps (such as Cube Call Recorder, ACR, or Boldbeast), the paths will be different:

• 📲 Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CubeRecordings/.
• 🎤 ACR (Another Call Recorder): /storage/emulated/0/ACR/.
• 🔊 Boldbeast: /storage/emulated/0/Boldbeast Call Recorder/.

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If you don’t remember which application you used to record, try typing.mp3 or.amr in your file manager search, which will filter out all audio files, including conversation records.

3. How to enable the display of records in the application "Phone"

In newer versions of MIUI, call records may not be displayed in the gallery or file manager, but may remain accessible via the Phone app.

Open the phone application

Go to the tab Journal (watch icon)

Press on. ⋮ → Records of conversations

If there are no records, check the recording settings (⚙️ → Recording of conversations)

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If there is no conversation record tab:

1. Open Settings → Applications → Phone → Permissions.
2. Make sure that the "Storage" and "Microphone" permissions are enabled.
3. Restart your phone – sometimes it helps to restore access to your records.

On some models (such as the Redmi Note 11 Pro+), recordings are only displayed after the first conversation is saved, so if you have never recorded a call, the tab can be hidden.

4. Search for records via Mi Cloud and Google Drive

If you are logged in to Mi Account, the records can be automatically synced to Mi Cloud to find them:

1. Open the Settings. → Mi Account → Mi Cloud.
2. Check if synchronization is enabled for the Phone or Dictator application.
3. Go to i.mi.com, log in and find the Records or Audio section.

For Google Drive:

• 🔗 Open Google Drive in your browser.
• 🔍 Type:audio will filter all audio files, including call records.
• 📁 Check the CallRecordings folder (if you used Google Phone).

⚠️ Note: If you delete your phone records but they have been synced to Mi Cloud, they can be restored within 30 days via the cloud storage basket.

5. Recovering Deleted Records of Conversations

If the records are missing after resetting, updating MIUI, or accidentally deleting, try these methods:

• 🗑️ Basket in MIUI: Open the Files app, go to the Recycle Bin and check if there are audio files with a deletion date.
• 🔄 Recovery Programs: Use DiskDigger, Recuva (on PC) or GT Recovery (for Android) Important: Do not write new files to your phone until you recover!
• 📱 Backups: If you did backup through Mi PC suite TWRP, records may be in the archives /data/com.android.providers.media/.

To recover via DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (requires root rights for deep search).
3. Filter the results for.mp3,.amr,.awb extensions.
4. Save the recovered files to SD-map.

A critical nuance: in MIUI 14, call recording is saved by default in the.awb format (compressed audio format of Xiaomi), which not all players support. To listen to such a file, use VLC or convert it to.mp3 through online services.

6. Export of records to computer and cloud

To transfer records to PC or cloud storage:

• 🖥️ Through USB-cable: Connect your phone to your computer in File Transfer mode (MTP). Go to the folder with records (see section 1 or 2). Copy files to any folder on the PC.
• ☁️ Through Mi Cloud: Open Settings → Mi Account → Mi Cloud → Sync. Turn on sync for Dictophone or Phone. Wait until the download is complete and download files from i.mi.com.

Email:

1. Select files in the Files app.
2. Click Share → Email and send it to your post office.

⚠️ Note: When sending recordings via instant messengers (such as Telegram or WhatsApp), audio quality may deteriorate due to compression. Use cloud services (Google Drive, Dropbox) or direct cable transmission to maintain original quality.

7.Why records are not saved and how to fix it

If the recording function is enabled but conversations are not saved, check these points:

On some models (such as the Xiaomi 13 Ultra), call recording may be blocked due to regional policy.

1. Install Google Phone from Google Play.
2. In the settings of Google Phone, turn on the record (Settings → Record conversations).
3. Records will be saved to /storage/emulated/0/Downloads/CallRecordings/.

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If you live in a country where recording calls is prohibited by law (such as some states in the US or EU countries), the built-in feature in MIUI can be disabled at the firmware level, in which case use third-party applications that support your region.

8. Call recording settings in MIUI: what can be configured

The following recording options are available in MIUI 13-14:

• 🎙️ Automatic Recording: You can turn on the record for all calls, only outgoing or only incoming.
• 📁 The Retention Place: The Choice Between Internal Memory and SD-card (if supported).
• 🔕 Notification of the interlocutor: the option to turn on the beep at the beginning of the recording (required for legality in some countries).
• ⏱️ Time limit: setting the maximum recording duration (default: 2 hours).

To set up the record:

1. Open Settings → Applications → Phone → Record conversations.
2. Select Automatic Recording and specify the terms.
3. In the section Additionally set up notifications and storage.

Nana POCO-The path may be different: settings → System applications → Phone. → Call recordings.

FAQ: Frequent questions about Xiaomi conversation records