How to find and listen to phone records on Xiaomi Redmi 9: all ways

You've been looking for a recording of an important conversation on your Xiaomi Redmi 9, but you don't know where to find it? You may not even know that your smartphone automatically saves audio calls — or you've turned it on, but you can't find files now. In this article, we'll look at all the ways you can access your conversation records, from standard MIUI tools to hidden folders and third-party apps.

It's important to understand that the ability to record calls depends on the firmware version, regional settings, and even the carrier. For example, in some EU countries, the default recording feature is disabled due to privacy laws. But even if your Redmi 9 doesn't save conversations automatically, you can set it up manually, as we'll discuss below.

Before you get to the instructions, check if there was a recording of a conversation, or if you used another device or a call app (like WhatsApp or Skype) where the audio files are stored separately, and if you're sure that the recording was made through a standard phone module, read on.

1. Standard place of storage of records in MIUI

In the firmware MIUI 12–14 (redmi 9) Default call records are saved in the folder /MIUI/sound_recorder/call_rec/. However, the path may vary depending on the software version:

  1. Open the Files app (the folder icon on the home screen).
  2. Go to the Categories tab → Audio → Records.
  3. Look for files with type names CallRecord_YYYYMMDD_HHMMSS.amr or recording_*.mp3.

If the folder is empty, check the recording settings:

  • 📱 Open the phone» → three dots in the upper right corner → «Settings» → «Recording of conversations».
  • 🔧 Make sure that the Auto Record option is enabled (or was enabled at the time of the call).
  • 📁 See the storage path in the “Record folder” section** – it is possible that files are saved to the SD-map.

⚠️ Note: In some regions (e.g. EU countries), call recording is disabled at the firmware level due to privacy laws.If the settings do not include “Talk Recording”, your Redmi 9 does not support this feature without third-party apps.

📊 Have you ever specifically turned on a recording of conversations on your smartphone?
Yeah, regularly.
Only for important calls.
No, I didn't.
I didn't know it was possible.

2. Search for hidden records through the conductor

Sometimes the call records are stored in hidden folders or under different names to find them:

  1. Connect Redmi 9 to your computer via USB (select File Transfer mode).
  2. Open the device’s internal memory and enable the display of hidden files: 🖥️ On Windows: Go to View in Explorer» → note “Hidden elements». 🍎 On Mac: In Finder, press Cmd + Shift +. (point).
/storage/emulated/0/MIUI/sound_recorder/


/storage/emulated/0/Recordings/




/storage/emulated/0/Android/data/com.android.providers.media/




/storage/emulated/0/Android/data/com.miui.voiceassist/

Record files can have.amr extensions,.mp3,.m4a If you find files without an extension, add it manually (for example, rename it). call_12345 into call_12345.amr).

folderTypical file nameFormatNote
/MIUI/sound_recorder/call_rec/CallRecord_20231015_143022.amrAMRStandard seat in MIUI 12-14
/Recordings/Call/recording_1697371820.mp3MP3Meet in custom firmware
/Android/data/com.miui.voiceassist/voice_20231015_143022.m4aM4ARecordings through voice assistant
/DCIM/.thumbnails/thumb_1234567890.oggOGGRarely, but found in older versions.

💡

If you don’t see the MIUI folder in your internal memory, try upgrading to the latest version of the firmware – in MIUI 14, the record storage structure has become more standardized.

3. Use of the Dictator app

MIUI has a built-in voice recorder that is sometimes used to record calls.

  1. Open the Dictophone app** (Mic icon).
  2. Go to the "Records" section → "Calls"** (if there is such a section).

Before installation, check:

☑️ Preparation for the use of a third-party recorder

Done: 0 / 4

⚠️ Note: Android 10 and newer (including: MIUI Android 10 based+) Applications are prohibited from recording calls through standard API. Some recorders circumvent this restriction, but may require root rights or special settings. For example, Boldbeast has to manually select Mode 1 or Mode 8 in the recording settings.

If the app doesn't record calls:

  1. Go to Settings → Applications → Permissions Management → Microphone and provide access.
  2. In the application settings, select the audio source: Microphone + Bluetooth (if you use a headset) or VOIP (for Internet calls).
  3. Turn off Battery Optimization** for the recorder in the MIUI settings.

5. Recovery of deleted records

If you accidentally deleted a recording of a conversation, you can try to restore it.

  1. Use applications to restore data: 🛠️ DiskDigger scans internal memory for deleted audio files. 🔍 Recuva (for PC) – connect Redmi 9 to your computer and scan the memory. 📱 GT Recovery – specializes in multimedia recovery.

Files** (if the function is enabled in the MIUI settings).

  • ☁️ In Xiaomi Cloud (if the synchronization of the voice recorder was enabled).
  • 🖥️ Google Drive (if you used third-party recorders with auto export).

The chances of recovery depend on how long it has been since the deletion and how much memory the device has been using, and if new data has been written to the deleted file, it will not be possible to restore it.

How to increase the chances of recovery?
1. Disconnect your smartphone immediately from the Internet and do not install new applications, this will prevent overwriting data. 2. Do not save new files (photos, videos, music) to the device. 3. Use a memory card (if the records were saved on it) - the chances of recovery with SD are higher than with internal memory. 4. Scan the memory in Deep scan mode, but be prepared for the process to take several hours.

Before you record or distribute audio calls, please read your country's laws.

  • 📜 Unilateral recording (without notifying the interlocutor) is allowed if you are a participant in the conversation (Russia, USA, most CIS countries).
  • ⚖️ Bilateral consent is required in the EU, Canada, Australia – where recording without notice can be considered a violation of the law.
  • 🚫 It is forbidden to distribute records without the consent of the interlocutor (even if the recording itself is legal).

In MIUI, for some regions (e.g. the EU), call recording is disabled by default. If you are in such a country but want to record conversations, use third-party apps marked "For Personal Use" and always notify the person about the recording.

⚠️ In Russia from 2026, new amendments to the law “On Communications” (FZ) №126), which requires mobile operators to inform subscribers of the possibility of recording conversations, but does not prohibit personal recording for their own use (for example, fixing agreements).

7. Alternative methods of recording calls

If none of the above methods worked, consider alternatives:

  • 📞 High-profile communication + Recorder: Turn on speakerphone and record the conversation via a built-in voice recorder or other device (for example, a second phone).
  • 🎧 Bluetooth headset with recording: some models (for example, Sony) WH-1000XM5) They can record sound from a microphone.
  • 💻 PC Call: Use programs like Skype or Zoom that automatically save your computer records.
  • 📡 IP-Telephony: services like Google Voice or Zadarma offer built-in call recording.

For business users, cloud-based PBXs (such as Mango Telephony or Binotel) are suitable, where all conversations are automatically archived in your personal account, these services legally operate in Russia and the CIS countries, providing records with a number and date.

💡

If you need to record conversations regularly (for example, for work), consider buying a specialized device – a digital recorder with a phone call recording function (for example, the Olympus TP-8), which will eliminate software problems and legal restrictions.

Frequently asked questions

Can I record calls to Redmi 9 without installing additional apps?
Yes, if your firmware supports this feature. In MIUI 12-14 for Redmi 9, call recording is enabled in the phone settings: Phone → Settings → Recording conversations. However, in some regions (e.g. EU), this option may be disabled at the software level.
Why are the call records not saved in the default folder?
Reasons could be as follows: Write feature disabled in settings. Storage folder changed manually (check Settings) → Recording of conversations → Record folder. Records are saved on SD-A card that is not currently inserted into your phone. Files are automatically deleted after a certain time (check your archiving settings). There is also a firmware bug that you can try updating. MIUI last-minute.
How to transfer the recording of calls from Redmi 9 to your computer?
Transfer methods: Connect your phone to your PC via USB, Select File Transfer mode** and copy files from the folder /MIUI/sound_recorder/call_rec/. Send your posts via email or messenger (e.g. Telegram with Save to the Cloud) and use cloud services: upload files to Google Drive, Xiaomi Cloud or Yandex Drive. Use large amounts of data FTP-server (e.g. application) FX File Explorer with Remote Access).
Can I record calls via WhatsApp or Viber on Redmi 9?
The standard versions of WhatsApp and Viber do not support voice recording. However, there are workarounds: Use the built-in screen recording feature (Settings → Additional → Screen recording), but the sound will only be recorded from the microphone (not from all participants). Install modified versions of messengers (for example, GBWhatsApp), where there is a built-in recorder. Connect a second phone and record sound through its microphone (for example, putting both devices next to it).
What if the recordings of calls are played with noise or distortion?
Record quality problems are usually associated with: Low signal level - try recording in places with good network coverage. Audio compression - in the recorder settings, choose WAV or MP3 192 kbps format instead of AMR. Bluetooth conflict - turn off the headset before recording. Hardware restrictions - Redmi 9 microphone is not optimized for recording calls, so use an external microphone (for example, lavalier). To improve quality, use audio editors like Audacity (free) or Adobe Audition (for payment).