Where to store conversation records on Xiaomi: search and file management

Xiaomi smartphone owners often have to find a stored audio recording of a phone call, which may be necessary to restore an important agreement, confirm the fact of communication, or simply archive data. However, a standard gallery or music player does not always display these files in public, since they are hidden in the system directories.

Complicating matters, depending on the version of Android and the MIUI or HyperOS shell, the path to this data can vary significantly: In older versions of firmware, files were on the surface, and in newer ones, due to Google's increased privacy policy, access to them is limited, and you need to know the exact address to extract the audio file or transfer it to your computer.

In this article, we will look at all possible file location scenarios, look at the standard paths for the built-in voice recorder and the Phone app, and discuss the issues of recovering deleted data. Understanding the structure of the Xiaomi file system will allow you to quickly find the information you need without installing third-party software.

Standard paths in the MIUI and HyperOS shell

By default, the built-in voice recorder and call recording feature in Xiaomi smartphones store data in the root folder of internal memory. If you use a standard call app that comes from the factory, the path will be as simple as possible. Files usually have the extension.m4a or.mp3, which ensures their compatibility with most players.

To access this data, you'll need a file manager, and on Redmi and Poco, it's called Explorer, and if you go to the internal memory section, you'll see a folder called Explorer. MIUI. This is where the user's basic system data is concentrated. Inside this directory is a folder. sound_recorder, The system is responsible for all audio recorded by system means.

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If you don’t see the MIUI folder in Explorer, make sure that the display settings include the display of hidden files, although this is rarely required for this directory.

Inside the folder. sound_recorder You will find a attached directory. call_rec. And that's the end point where all your call records are. The path structure is as follows:

Internal memory β†’ MIUI β†’ sound_recorder β†’ call_rec

It's worth noting that when you update your firmware, folder structure can change. In some versions of HyperOS, there's a tendency to rename system directories to align with the ecosystem. call_rec missing, check for the folder call_record Or simply search for files by date of creation inside sound_recorder.

Storage features in Google Phone (Google Dialer)

The situation changes dramatically if your smartphone is running on a global version of firmware or you have installed the Google Phone app yourself. 11, Google has imposed strict file system access restrictions on applications that record sound, which means that records are no longer saved to an open folder. MIUI/sound_recorder.

Now, conversation records are hidden in the back of the Android system folder, and the path to them has become much longer and more difficult for the average user, and to find the recording, you need to go to the following address:

Internal memory β†’ Android β†’ data β†’ com.google.android.dialer β†’ files β†’ recordings

This is an important nuance: newer versions of Android (11, 12, 13, 14 and higher) often close access to the Android/data folder for third-party file managers. Security blocks viewing of content, requiring special permissions. You can see the folder, but when you try to log in, you will receive a denial message.

How to get around the Android/data folder restriction?
To view the contents of the folder com.google.android.dialer on new Android, you can use a file manager with support for SAF (Storage Access Framework), for example, Total Commander with plugins or Files by Google. Also helps connect your smartphone to a PC in MTP mode – through the computer access is often saved.

If a standard Explorer won’t let you inside, try using Google’s Files app or connect your phone to your computer via a computer. USB-On PCs, the restrictions often don't work, so you can copy the audio files you want, and the recordings are always available through the interface of the Phone app itself: open a call log, click on the number you were talking to, and select a speaker or microphone icon to listen to.

Search for records through file manager

Manual folder search can take a long time, especially if you're not sure which application was used to write. The file manager built into Xiaomi has powerful search functionality that allows you to ignore complex paths and find files by extension or date. This is the fastest way to locate the desired audio.

Open Explorer and find the search bar at the top of the screen. Enter the audio file extension. Most often, records are saved in.m4a, but in older models or when using third-party applications, this can be.mp3 or.wav. Type.m4a into the search, and the system will filter all audio files on the device.

β˜‘οΈ Algorithm for locating records

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After the search results, pay attention to the date and time of the file. System call records often have a date in the title in format. YYYYMMDD or DDMMYYYY. If you're looking for a record of yesterday's conversation, look for a file with a date. Pay attention to the file size: empty or erroneous records can weigh a few kilobytes, whereas a full conversation takes a few megabytes.

And MIUI's file manager also has an Audio category, and when you go into that, you'll see all the audio files broken down by type, and sometimes the conversation records get into the music pile, but often they're put into a separate group called "Talk Records" or "Call Records," which depends on the metadata that the recorder app prescribes.

Differences between recording and recording calls

It is important not to confuse phone records with records made through the Dictator app. These are two different tools with different save paths: the recorder is designed to record sound through a microphone (lectures, interviews, thoughts), and the call recording function is integrated directly into the communication module.

Files created through the Dictophone application are stored along the path:

Internal memory β†’ MIUI β†’ sound_recorder

There's no nested folder. call_rec. All files are at the root of this directory, and if you accidentally turn on the recorder during a conversation (by putting the phone on speakerphone), the file will be located here, not in the call folder, and the quality of this recording will be lower due to the peculiarities of the microphone and speakers.

System recording of the conversation (automatic or manual through the call interface) always goes digitally, bypassing the microphone, which ensures the perfect sound quality of both interlocutors. call_rec or recordings inside com.google.android.dialer.

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Records of voice recorders and call records are stored in different folders, even if both types of files are inside the directory. sound_recorder.

Path table for different versions of Android and applications

To organize the information, we've created a summary table that will help you get to the directory right away, without having to go through the extra steps.

Application / SystemAndroid versionThe path to files
MIUI Dialer (China/Global Old)Android 9 and below/MIUI/sound_recorder/call_rec/
Google Dialer (Global firmware)Android 10/MIUI/sound_recorder/call_rec/ or /Android/data/.../recordings
Google Dialer (Modern)Android 11 - 14+/Android/data/com.google.android.dialer/files/recordings/
Third-party recorderAnybody./Recordings/ or /Sound Recorder/
Telegram/Whatsapp (call recording)Anybody./Android/media/com.whatsapp/WhatsApp Voice Notes/

As you can see from the table, new versions of Android make the paths more confusing, for security reasons, but it makes it uncomfortable for users who are used to the simple MIUI structure. If you've moved from the old Xiaomi to the new, be prepared for the folder to disappear.

Access problems and hidden files

A common problem for users is that they can't find a folder, but it should be there, and 90 percent of the time, it's because the file manager has disabled the hidden file display, and some system records can be tagged as hidden to protect them from accidental deletion.

In standard Xiaomi Explorer, you have to click on the three dots in the upper right corner (or swipe the menu) and select Settings. There should be a tick "Show hidden files." Turn it on. Also check if Safe folder or Second Space mode is enabled if you use these features, in which case the records are stored in an isolated partition of memory.

⚠️ Note: When connecting the phone to the computer folder Android/data It can be displayed as empty. It's not a bug, it's a system protection. Use wireless transmission or special permissions inside your phone to copy files.

Another reason for missing files may be the overflowing cache of the Phone app. If memory is busy, the new record may not be saved or saved as a broken file of zero size. Clean the app cache regularly through the Apps menu β†’ All Apps β†’ Phone β†’ Clear the cache.

πŸ“Š Where do you most often search for conversation records?
In a file. MIUI/sound_recorder
In the Android/data/...
Through file search
I didn't know where they were.

Transfer and backup of records

Once you find the right files, you should back them up immediately. Your smartphone's internal memory is not the most reliable place to store important information. Files can be deleted when you reset or damage your system. The best way to do that is to transfer them to a cloud service or computer.

You can set up automatic folder sync with records with Google Drive or Mi Cloud. To do this, in the cloud storage settings, select β€œFolder Sync” and specify the directory call_rec Now every conversation that happens will automatically go to the cloud.

When transferring to your computer, simply copy the files. Note that it is not recommended to rename files inside the Android/data system folder while they are there - the application may stop "seeing" them in the call log. Better copy them to another folder (for example, "Music" or "Documents") and change the names there to understandable ones.

⚠️ Note: Do not delete files directly from the system folder Android/data This can result in the desynchronization of the call log and the disappearance of the entry icon in the contact card.

Recovering Deleted Records of Conversations

If you accidentally delete an important conversation, the chances of recovery depend on the time since the deletion. Unlike photos, call records rarely end up in the Recycle Bin. However, in some versions of MIUI, the file manager has its own shopping cart.

Check the Recycle Bin folder in the Explorer app, where files are stored for 30 days. If it's empty, you can try specialized data recovery software like DiskDigger or Recuva (when you connect to a PC), and these programs are only effective if you haven't written a lot of new data to your phone since you deleted it, which could overwrite memory sectors.

Also worth checking is Google Drive. If you had sync enabled, the deleted file may be in the trash of the cloud itself. Go to drive.google.com from your computer, open the shopping cart and filter the files as "Audio."

Can I recover a record if it was deleted a year ago?
If you didn't back up the entire system (MIUI) a year ago, software recovery methods probably won't help, because the memory cells have been overwritten many times with new data.
Why is the call recording interrupted at half?
This is often due to a lack of RAM or aggressive power saving. The system kills the recording process to save charge. Try turning off battery savings for the Phone app.
Where are the records from messengers (Viber, WhatsApp) stored?
They are not related to system call recording. You should look for them in the folders of the applications themselves: /Android/media/com.viber.voip/ or /Android/media/com.whatsapp/. The file formats there are often different (e.g..opus).

⚠️ Attention: Many countries require that the interviewee be notified of the recording of the conversation, and that the use of the recordings in court without notifying the other party may be considered inadmissible evidence.

Understanding where the conversation records are stored on Xiaomi gives you complete control over your digital communication, checking those folders regularly, making backups, and keeping an eye out for system updates that may change access paths.