Where is the phone call record stored on Xiaomi Poco X3 Pro

Poco X3 Pro owners often have to keep an important conversation, whether it’s a business discussion or an order confirmation, but once a call is complete, users can’t always find an audio file in a standard gallery or contact list, due to the specifics of the Android operating system and the specifics of the MIUI shell, which use different mechanisms to store media data.

Finding the right track can be difficult because the system can offer several options for saving: internal memory or external microSD card. Understanding the logic of the file system will help you quickly find the right file, even if automatic sorting by date for some reason failed. In this article, we will discuss all possible paths and settings.

Before we go into folders, it's important to note that on modern versions of Android, access to the microphone during a call is strictly regulated, so recording a conversation can not be done by a standard voice recorder, but by Google or MIUI system services, which directly affects the final location of the file. Let's look at where to look for this data.

Standard paths in the file manager

The fastest way to find an audio file is to use the built-in Explorer. The Xiaomi file manager is installed by default on the Poco X3 Pro, which has easy access to system folders. If you used the standard call feature, the files most often lie in the root directory of internal memory.

Open the Explorer app and go to Internal Drive, and you need to find a folder with the name MIUI. Inside is a catalogue. sound_recorder, And it's already a folder. call_rec. This is where all records made through the system call are saved by default. MIUI.

However, if you have a global firmware version installed or you have switched to Google Assistant, the path may be different, so look for the Record folder at the root of the memory or go to Android/data/com.google.android.dialer/files. The directory structure may vary depending on the version of the operating system.

⚠️ Note: When connecting a smartphone to a computer through USB-some system folders may be hidden. Use file transfer mode to fully access the file system (MTP) Make sure the screen of the device is unlocked.

If you don't see folders right away, check the settings for displaying hidden files in the Explorer menu (three dots in the corner of the screen). Sometimes records files have an extension of.m4a or.mp3, which is also worth considering when manually searching through your computer.

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Google Assistant Settings and Calls

In global markets, including Russia, many Xiaomi and Poco models use a phone app from Google instead of the standard MIUI Dialer, which makes adjustments to where the phone record is stored, in which case the archive is managed through the settings of the phone application itself.

Open the Phone app (green handset), click on the three dots in the top corner and select Settings. Then go to Call Record. Here you will see the Auto Record switch and, more importantly, where files are saved. Often there is a link to Record Folder or a similar transition.

In the Google Assistant settings, you can also find a section on records. If sync is activated, copies can be stored in the cloud or in a specific application folder. The path to data through Google usually looks like this: Internal memory β†’ Android β†’ data β†’ com.google.android.dialer β†’ files β†’ Sound_clips.

  • πŸ“ The way MIUI: MIUI/sound_recorder/call_rec
  • πŸ“ The Way Through Google: Android/data/com.google.android.dialer/files
  • πŸ“ The way through the Assistant: Android/data/com.google.android.apps.accessibility.voiceaccess/files (rarely)
  • πŸ“ Shared storage: Record or Recordings root folder

Therefore, if you did not find files on the old path, it makes sense to use the search by internal memory, entering the.m4a extension in the search bar of the explorer.

Why can the path change?
When you update the Android version or the call app itself, Google can change the security policy and reassign the storage directory, a standard procedure for protecting user data from third-party apps.

Searching through the computer and USB-cable

The most convenient way to find a lost file is to connect Poco X3 Pro to your computer. On a large screen, navigation through folders takes less time, and built-in search for Windows or macOS works more efficiently than mobile analogues. After connecting, select File Transfer Mode.

Open the device in My Computer and search for.m4a or.mp3. The system will filter all audio files. Pay attention to the date of the file change, which will help identify the desired conversation. Often files lie deep in system directories that are inconvenient to open from the phone.

If the search is not working, it is possible that the files are hidden by system attributes. In Windows Explorer, enable the display of hidden elements through the View tab. Also check if the folder moved to the memory card if the phone settings selected the save option on the device. SD-map.

Type of applicationFile extensionTypical pathAccess to PC
MIUI Dialer.m4a /.mp3/MIUI/sound_recorder/call_recComplete.
Google Phone.m4a/Android/data/com.google.android.dialerLimited (Android 11+)
Third-party recorders.mp3 /.wav/Recordings / CallRecorderComplete.
Google Assistant.m4a/Android/data/../Sound_clipsLimited.

⚠️ Attention: On Android 11 and above file access Android/data The computer can be limited to security policies, in which case use the phone's built-in file manager to copy files to a public folder.

Once you find the file, copy it to your computer’s hard drive, which not only saves important information, but also frees up space on your smartphone, which will positively affect the speed of the Poco X3 Pro.

Use of third-party applications for recording

If the built-in tools of Xiaomi or Google do not suit you with functionality (for example, there is no record of the interlocutor or cloud synchronization), users often install third-party applications, in which case the storage location is dictated by the settings of a particular recorder program.

Popular applications like Call Recorder - ACR or Automatic Call Recorder create their own folders at the root of internal memory, usually called Call, ACR or developer name, and these folders often have subcategories by date or contact, making navigation easier.

To access the storage settings in these applications, you need to open a menu (usually three bars or dots), select Settings, and find a Write Folder or a File Path, where you can not only see the current path, but also change it, for example, by transferring the archive to a memory card.

  • πŸ“± Call Recorder - ACR: folder /ACR memory-root.
  • πŸ“± TapeACall: Often saves to the cloud or folder /TapeACall.
  • πŸ“± Blackbox Call Recorder: Creates a folder /Blackbox.
  • πŸ“± Cube ACR: uses a directory /Cube ACR.

Using third-party software gives you more flexibility, but requires careful permission settings, make sure that the application is given all the necessary permissions to access the memory and microphone, otherwise the recording of calls may be interrupted or not saved at all.

πŸ“Š Where do you prefer to keep your call records?
In the internal memory of the phone
On a microSD card
In the cloud storage.
On the computer after copying

Access problems and hidden files

A common problem with Poco X3 Pro owners is that they can’t find files because of access restrictions. Starting with Android 10 and especially Android 11/12/13, Google has implemented strict rules for isolating applications (Scoped Storage), which means that one program can’t just read files from another.

If you use a file manager from a third-party developer (not Xiaomi), it may not see the Android/data folder where the Assistant's Google records are located. The solution is simple: use the regular Explorer from MIUI or download a special file manager that is sharpened for new versions of Android, such as Files by Google or Solid Explorer.

And files can also be hidden on purpose. Some recorders have a Hide Records setting or password protection, so you don't have them in a regular gallery or explorer, and look for them inside the application that was used to record, in the Archive or Secure Records section.

⚠️ Warning: Clearing the cache of the Phone or Recorder app through system settings can lead to permanent deletion of records if they were not copied to another folder.

Check to see if the Safe Folder mode or similar encryption feature on your device is enabled, in which case access to files will require additional authorization or login to a special mode of operation of the system.

Synchronization with the cloud and Google Drive

Modern Xiaomi and Poco smartphones are closely integrated with cloud services. If you have sync enabled, conversation records can be automatically sent to Google Drive or Mi Cloud, which is convenient for storing data when you lose your phone, but confuses the search for local copies.

Check your Google account settings. Go to the Google Drive app on your computer or browser and check the Call Records or Call Records folder, and if there are files on the phone, they could have been deleted to save space if the option was available.

For the Mi Cloud, the way to do this is to go to your Mi Account settings, select "Mi Cloud," and check "Dictorney" or "Records," where files are sorted by date of creation and can be restored to your device at any time with an Internet connection.

πŸ’‘

Turn on automatic upload of records to Google Drive in the settings of the Phone application, so as not to lose important conversations when your smartphone breaks down or resets.

Remember, cloud storage has limits. If disk space runs out, new records will stop syncing and only take up space in the phone's internal memory until you free up space in the cloud.

FAQ: Frequently Asked Questions

Why the file's gone. call_rec after Android update?
After upgrading to newer versions of Android (11, 12, 13), the file access structure changes, the folder may have moved to the depths of the Android/data system directory or been replaced by a new directory of the Google Phone application. Check the settings of the save path in the call application itself.
Can I change the format from m4a to mp3?
In standard MIUI call format is often selected automatically, but some versions have a quality and format setting in the voice recorder menu. Third-party applications allow you to choose the format mp3, wav or amr manually in their settings before recording.
Where are the records stored if a memory card is used?
If the settings of the voice recorder or call were indicated to save SD-Look for folders with similar names (MIUI, Record, Sound_recorder) It's at the root of the external drive. /storage/sdcard1/.. plainly SD-map/...
How to find a record of a particular subscriber?
In the Phone app, open a call log, click on the number or contact you want. If you were recording using standard means, there might be a play button or a voice recorder icon, and if you click on it, you can go to the file or see where it is in the menu (three dots).
Why can't the computer see the file?
This is due to Android security restrictions: the Android/data folder is hidden from direct access via MTP. Use the phone's built-in file manager to copy files to the Download or Music folder, after which they will be visible on the computer.

πŸ’‘

The main location for Poco records X3 Pro depends on the application: for MIUI it's a folder MIUI/sound_recorder, Google Phone β€” Android/data/com.google.android.dialer.