Where to look for a call record in a Xiaomi phone: all possible storage locations + problem solving

You recorded an important conversation on Xiaomi, but now you can't find a file in your phone? Or are you not sure if the record is still there? The problem is that Redmi, POCO and other models of the brand store audio files of calls in non-obvious folders — they're not in the standard gallery or in the list of recent files. Moreover, the path to recording depends on the version of MIUI, the model of the phone and even on what application was used to record.

This article provides a complete look at all possible locations for Xiaomi call records, including hidden system folders. We will also explain why files can disappear after a firmware update, how to restore them if you accidentally deleted them, and what to do if the record does not survive at all. For convenience, we have collected current data on models from 2020-2026 and the latest versions of MIUI 14/15.

1. Standard Storage Place: Records folder in the file manager

In most cases, the recordings of calls on Xiaomi are saved in the Records folder (or Recordings on English firmware) to find it:

1. Open the Files app (an icon with a blue folder).
2. Go to the Category tab → Audio.
3. Scroll down to the Records section or find a folder with that name manually.

Files here usually have names by template: Record_20260515_143022.mp3 (Record date and time. If there is no folder, check the hidden files:

• 🔍 In the file manager, click ⋮ → Settings → Show hidden files.
• 📁 The folder can be called.Recordings (with a dot at the beginning).
• 🔄 If you use a third-party file manager (such as Total Commander), enable the display of hidden folders in its settings.

⚠️ Note: On some models (POCO F5, Redmi Note 12, the record folder is only created after the first record, and if you haven't tried recording calls, it won't be available.

2. MIUI system folder: where the recordings from the built-in voice recorder are stored

If you used a built-in voice recorder (Recording calls in your phone settings), the files may lie in the system folder. MIUI:

To open these folders:

1. Use the built-in file manager or Total Commander.
2. Enter the path manually in the address bar (copying the path from this table may not work – enter manually!).
3. If the folder is empty, check Settings → Permissions → Files and media for the Call Record application.

On models with MIUI 15 and later, records can be automatically archived to the Xiaomi Cloud if sync is enabled. Check the Cloud/Recordings folder in the file manager.

Enable the display of hidden files

Check the path for your version of MIUI

Make sure the Call Record app has access to the storage

Try to find files by searching by date of creation-->

3. recordings from third-party applications: Cube Call Recorder, ACR and others

If you have installed third-party call recording software (e.g. Cube Call Recorder ACR, Call Recorder by Lovekesh), the files are stored in their own folders.

• 📱 /storage/emulated/0/CubeBackups (Cube Call Recorder)
• 🎤 /storage/emulated/0/CallRecordings (for ACR)
• 📞 /storage/emulated/0/Android/media/[Title appendix] (universal path)

Features of working with third-party applications:

• 🔧 Some programmes (e.g, ACR) You can select the save folder in the settings. Check: App settings → Conservation folder.
• 🚫 If the record is not saved, the reason may be the lack of permission to record calls (in new versions of Android this is limited).
• 🔄 After the application updates, the path to the files may change. for example, Cube Call Recorder after the version 2023.5 moved the notes /Android/media/com.cube.callrecorder.

⚠️ Attention: On Xiaomi with Android 12+ Many call recording apps have stopped working due to Google restrictions. MIUI 14/15, Check the compatibility of the program on Google Play.

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If the record is not saved, try to turn on the developer mode and allow the recording of calls through ADB-command: adb shell appops set [application package] android:record_audio allow. This requires root rights or unlocked bootloader.

4. Cloud Storage: Xiaomi Cloud, Google Drive, Telegram

Many users are unaware that call records can be automatically uploaded to the cloud.

• ☁️ Xiaomi Cloud: Open Settings → Xiaomi account → Mi Cloud → Backups. Other data may include audio files.
• 📁 Google Drive: If you have Autosynchronization of the Records folder enabled, check Drive → My files. → Phone. → Records.
• 📤 Telegram: Some apps (like Call Recorder by Skvalex) send records to saved messages in Telegram.

How to recover records from the cloud:

1. For Xiaomi Cloud: Settings → Xiaomi Account → Mi Cloud → Restore Select a backup with the desired date.
2. For Google Drive: Open the file in Drive → Press. ⋮ → Download

If files have been removed from the cloud, check the Recycle Bin (in Xiaomi Cloud files are stored there for 30 days, in Google Drive – 60 days).

5 Why Call Records May Not Be on Your Phone

If you recorded a conversation accurately, but the file is not in any of the folders, the reasons may be as follows:

A common mistake on Xiaomi is not having a write notification. By default, MIUI doesn't show a pop-up after saving the file, so users think the record failed.

• 🔔 Include notifications for the Call Record app in Settings → Notifications.
• 📱 In some models (POCO F4, Redmi K50) The recording works only in hands-free mode.
• 🔇 If during the conversation was turned on mode “Do not disturb”, the record may not be saved.

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On Xiaomi with MIUI 14+, built-in call recording only works for subscribers saved in contacts. For unknown numbers, use third-party apps.

6 How to Recover Deleted Call Records

If you accidentally delete a record, you can try to restore it, depending on how long it's been.

• ⏳ Up to 30 days: Check the Recycle Bin in the File Manager (Files) → Basket).
• 🔍 Up to 7 days: Use file recovery apps (DiskDigger, Recuva) that scan your phone's memory for deleted data.
• ☁️ Any time: If sync with Xiaomi Cloud or Google Drive was enabled, restore from backup.

Instructions for recovery through DiskDigger:

1. Install the app from Google Play.
2. Select Full Analysis (root rights required for deep scanning).
3. Filter the results by expanding.mp3 or.amr.
4. Save the files found to a safe place (for example, on the SD-map).

⚠️ Warning: Do not save recovered files to the same partition of memory from which they were deleted.

If a post has been removed from the cloud, please contact Xiaomi Cloud (for corporate accounts, manual recovery is possible within 6 months).

7.Alternative ways of recording and storing calls

If standard methods don’t work, consider alternatives:

• 📱 Second second SIM-Map: Use the second phone to record the conversation on speakerphone.
• 🎧 Headphones with recording: Some Bluetooth headsets (Sony) WH-1000XM5, JBL Live Pro 2) has a built-in recording function.
• 💬 Voice Notes: During a conversation, turn on a voice recorder (such as Google Drive or OneNote) and put your phone next to you.
• 🌐 IP-Telephony: Services like Zoom or Skype allow you to record save calls to the cloud.

For business users, specialized solutions are suitable:

• 📊 Rev Call Recorder – transcription recording (translation of speech into text).
• 🔒 TapeACall – Recording via conference (powers even Android 13).
• 📈 CallRail – a cloud service for recording and analyzing calls (suitable for companies).

If you record calls frequently, set up automatic backups:

1. Create a CallBackups folder on Google Drive.
2. Use the AutoSync app to automatically download new files from /Recordings/Call.
3. Set up notifications for new entries via IFTTT or Tasker.

FAQ: Frequent questions about recording calls to Xiaomi