Feedback on Xiaomi: Why do you need this app and should you turn it off?

Have you ever noticed a strange Feedback app on your Xiaomi smartphone that sends notifications or appears on the active process list? Many users wonder what it is, why it is needed, and whether it can be disposed of without harming your phone. In this article, we will take a detailed look at how Feedback works, what data it collects, whether it affects autonomy and performance, and give step-by-step instructions for managing this service.

It is worth clarifying immediately: Feedback (translated as “feedback”) is an official application from Xiaomi, built into the firmware. MIUI. Its main task is to collect user feedback about the device, system errors and suggestions for improvements, but it is not so simple: the program has hidden features that the manufacturer prefers to keep silent about. Next, you will learn why some experts recommend turning off this service, while others advise keeping it active.

What is Feedback on Xiaomi and how does it work?

Feedback is a system application that automatically collects data about your smartphone and sends it to Xiaomi servers.

• 🔄 If there are system failures (for example, sudden reboots or freezes).
• 📱 When you manually submit a review through the Settings menu → Feedback.
• 🔄 When updating the firmware (for compatibility analysis).
• 📊 In the background – to collect usage statistics (if the appropriate option is enabled).

It's important to understand that Feedback is not just a complaint form, it's integrated into the core. MIUI It is closely linked to other system services such as MiuiBugReport and Analytics, which means that even if you have never manually submitted feedback, the app can record critical events and pass them on to developers.

Technically, Feedback works as a service collector: it collects system logs, CPU load data, battery temperature, apps used, and even information about connected devices (such as headphones or Mi Band fitness bracelets), which helps Xiaomi improve firmware, but also raises privacy questions.

What data does Feedback collect and where does it go?

One of the most controversial issues is the amount of information that is collected, and according to official documentation, Xiaomi can transfer Feedback data types:

All data collected is sent to Xiaomi servers in encrypted form, and the company claims that the information is anonymized and does not contain personal data (for example, your contacts or messages). However, independent researchers note that in some cases fragments may be stored in logs. IMEI, MAC-addresses and even geolocations if they were involved during the failure.

⚠️ Note: If you use an informal firmware or rooted device, Feedback may send data about system modifications. This sometimes leads to blocking certain features (for example, Mi Pay or Widevine). L1) Due to Xiaomi’s security policy violation.

Should we be concerned about privacy? There are divergent views:

• ✅ Pros: Xiaomi is a big company with a reputation and it's unlikely it will abuse user data.Most data is truly anonymous.
• ❌ Contras: In 2020-2022, Xiaomi has been hit with several scandals over the collection of excess data (for example, the history of the browser in the Mi Browser.

Does Feedback affect performance and autonomy?

Many users complain that Feedback is draining the battery and slowing down the system. Let's see how this is true.

By default, the application runs in the background and consumes minimal resources, but in some cases it can be activated more often:

• 🔋 After firmware update (stability data collection).
• 🐞 Frequent errors (for example, if applications crash frequently).
• 📡 When connecting to new Wi-Fi networks or Bluetooth devices.

To check how much power Feedback consumes, go to Settings → Battery → Using a battery and finding it on the list, if an app takes up more than 3 to 5 percent of the total, that's a reason to think about turning it off.

Disable automatic reporting in Settings → Feedback → Settings → Self-sending

Limit background activity through Settings → Annexes → Application management → Feedback → Battery

Add Feedback to the list of “Deep Optimization” (if available)

Cleaning the app's cache regularly-->

In terms of performance, Feedback rarely causes serious lag, but if your device has little RAM (e.g., Redmi). 9A with 2 GB of RAM, the background activity of the application can lead to slowdowns when multitasking, in which case it is recommended to disable autosending reports or completely deactivate the service.

💡

On most modern Xiaomi smartphones (with 4GB of RAM and above), Feedback does not have a noticeable effect on performance, but can slightly reduce battery life when used actively.

Can I remove or disable Feedback?

Feedback is technically a system application, and you can't just uninstall it (without root rights), but there are several ways to limit it or completely deactivate it:

Method 1: Disconnect via settings (without root rights)

1. Go to Settings → Applications → Application Management.
2. Find Feedback in the list and select it.
3. Click Disable (if the option is active) or Stop.
4. In the Notifications section, disable all alerts from the app.
5. In the Battery section, select Limit background activity.

Method 2: Removal by means of ADB (rootless)

If the option to disable is not available, you can delete the application through ADB (Android Debug Bridge:

1. Activate Developer Mode (7 times click on the MIUI version in Settings → About Phone).
2. Enable USB debugging in Settings → Additional → For developers.
3. Connect your phone to your PC and execute the command: adb shell pm uninstall --user 0 com.miui.bugreport

⚠️ Note: Removing Feedback through ADB It doesn't cause you to lose warranty, but it can prevent you from sending critical error reports. If your phone starts to glitches, Xiaomi won't be able to quickly release a patch for your model.

Method 3: Complete removal (root required)

If you have root access, you can delete the app permanently with any file manager (such as Root Explorer).

1. Go to the file. /system/priv-app/Feedback or /system/app/Feedback.
2. Delete the entire folder or only files with the.apk and.odex extensions.
3. Reset the device.

When should I leave Feedback on?

Despite all the drawbacks, there are situations where Feedback can be useful:

• 🐞 You are participating in beta testing of firmware MIUI. In this case, error reports help developers fix bugs faster.
• 📱 You have a new Xiaomi model (e.g. Xiaomi 14 or Redmi Note 13 Pro)+), for which the firmware is still optimized.
• 🔧 You often experience critical crashes (e.g., the phone spontaneously restarts or shuts down).
• 🛡️ You use Xiaomi’s branded services (Mi Cloud, Mi Pay, HyperOS), where stability depends on feedback.

If at least one of these items applies to you, it is best to keep Feedback active – at least in minimal mode (with autosending disabled), otherwise you risk being left without important updates or patches for your device.

It is also worth considering that on some devices (for example, Xiaomi Pad 6 or other devices). POCO F5) Feedback is integrated with Mi Care diagnostics, and if you remove it, functions like battery checks or display tests may stop working.

💡

If you decide to leave Feedback, but want to minimize its impact, set a limit on mobile traffic for the application. → SIM-maps and mobile networks → Using traffic → Feedback and disable background data transfer.

Feedback Alternatives: How to Send Reviews Without a System App

If you have removed Feedback but want to keep sending feedback about bugs, there are a few alternative ways to do this:

If you prefer maximum anonymity, it is better to use third-party log collection tools and send them through anonymous channels (such as GitHub Issues for custom firmware).

Feedback on different models Xiaomi: features and nuances

Feedback functionality may vary depending on the device model and version MIUI/HyperOS. Let’s look at the key differences:

1. Flagship models (Xiaomi) 13/14, Mix Fold):

• 📊 Feedback is integrated with Mi Care and is responsible for the diagnostics of hardware components (e.g., checking cameras or displays).

2 Budget smartphones (Redmi 12, POCO M6):

• 🔋 Feedback consumes more resources due to less optimized firmware.

Tablets (Xiaomi Pad 6, Pad 5):

• 🖥️ Feedback is used to collect data on multitasking and performance in tablet mode.
• 📝 On some firmware, the application is called TabletFeedback and has advanced settings.

4. HyperOS devices (new models 2026):

• 🔄 HyperOS Feedback is combined with Mi Analytics and has more aggressive data collection.
• 🛡️ There is an option Private mode, which restricts the transfer of certain types of data.

If you are not sure how Feedback behaves on your model, check its activity through Settings. → Annexes → Feedback → Data usage: On some devices (e.g. Redmi Note 11), an app can consume up to 50 to 100MB of traffic per month if it is not restricted.

FAQ: Frequent questions about Feedback on Xiaomi