Feedback on Xiaomi: Why do you need this app and should you turn it off?

If you own a Xiaomi smartphone, you've probably noticed a mysterious Feedback app on your installed list, pre-installed on all of the brand's devices, but its purpose is unclear to most users, some fear it's spyware, others think it's useless ballast, and still others don't even know it exists until it suddenly appears on the active process list.

In this article, we’ll take a closer look at what Feedback is on Xiaomi, how it works, what data it collects, and most importantly, whether it can be safely removed or disabled. You’ll also learn how this app affects device performance, battery and privacy, and get step-by-step instructions on how to manage it. MIUI so insistently offers to send a review about the system, this material will be for you a comprehensive guide.

What is Feedback on Xiaomi and why is it needed?

Feedback (translated from English – β€œfeedback”) is a system application from Xiaomi, designed to collect user feedback about the operation of the operating system. MIUI. It is integrated into firmware and automatically activated when there is a failure, error or malfunction, and the main goal of the program is to help developers improve the stability and functionality of devices by analyzing real-world user experiences.

The application operates in the background and can:

  • πŸ“Š Automatically record critical system errors (e.g. sudden reboots or freezes).
  • πŸ“± Collect logs about the operation of hardware (processor, memory, battery).
  • πŸ’¬ Invite the user to manually submit a report if they encounter a problem.
  • πŸ”„ Transfer data to Xiaomi servers for analysis (with the consent of the user).

It's important to understand that Feedback is not a virus or spyware in the classic sense, it doesn't steal personal data (photos, messages, passwords), but only collects technical information about the operation of the device, but many users have questions about its opaque operation in the background and the impact on autonomy.

πŸ“Š Have you ever sent a review via Feedback to Xiaomi?
Yeah, a few times.
Only if you asked
Never used it.
I don't know what it is.

How Feedback Works: The Data Collection Mechanism

Feedback is activated in two ways: automatically when a system crashes or at the user's initiative. Let's look at both scenarios in more detail.

1. Automatic data collection

If your Xiaomi smartphone suddenly restarts, freezes, or gives an error, Feedback automatically generates a report with the system logs.

  • πŸ“… Time and date of occurrence of the problem.
  • πŸ“± Device model and version MIUI.
  • πŸ”‹ Battery status and processor load at the time of failure.
  • πŸ› οΈ List of running applications and services.

This data is not sent automatically, but is prompted to confirm the submission, but the application itself continues to run in the background, consuming resources.

2. Manual sending of withdrawal

You can manually run Feedback through the settings menu (Settings) β†’ The phone. β†’ Feedback) and describe the problem, in which case you decide what data to attach:

  • πŸ“Έ Screenshots of the screen with an error.
  • πŸ“„ System Logs (you can choose which ones).
  • 🎀 Audio recording (for example, if the problem is sound related).

All the data collected is encrypted and sent to Xiaomi servers, where engineers analyze it, which the company says helps to quickly fix bugs and optimize firmware.

πŸ’‘

If you don’t want Feedback to collect data automatically, turn off the β€œAutomatic Reporting” option in the app settings, which will reduce battery load.

Does Feedback affect performance and battery?

One of the most common questions is, how much does Feedback load the system? The answer depends on how you use it.

Resource consumption:

  • ⚑ In normal mode (without active reporting), the application consumes a minimum amount of RAM and processor – about 10–30 MB of RAM.
  • πŸ”‹ When collecting logs (for example, after a reboot), battery consumption can increase by 1–3% per hour.
  • πŸ“ˆ When actively submitting a report (by hand), resource consumption temporarily increases, but not critically.

For comparison, here is the data on the consumption of other system applications. MIUI:

AnnexRAM consumption (in the background)Effect on the battery (in 8 hours)
Feedback10-30 MB0.5–1.5%
Mi Cloud40-70 MB2–4%
Security (Security)80–120 MB3–6%
Google Play Services150–250 MB5–10%

As you can see from the table, Feedback is one of the lightest system applications, but if you never send reports, it may seem pointless in the background.

⚠️ Note: On devices with 2GB of RAM or less (e.g. Redmi) 5A, Redmi 6) even minimal resource consumption can affect performance, in which case, disabling Feedback will give a noticeable increase in stability.

Can I remove or disable Feedback?

Feedback is technically a system application, and you can't just uninstall it, but there are a few ways to limit it or completely deactivate it.

Method 1: Disconnection through settings

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. Find Feedback in the list and select it.
  3. Click Disable (if the button is active) or Stop.
  4. Revoke permissions to access storage, microphone and contacts (if any).

Method 2: Removal by means of ADB (for advanced users)

If you are willing to use ADB (Android Debug Bridge, you can completely uninstall the app:

  1. Enable Developer Mode (Settings β†’ About Phone β†’ MIUI version – press 7 times).
  2. Activate Debugging by USB in the Developer Menu.
  3. Connect your phone to your PC and execute the command: adb shell pm uninstall --user 0 com.miui.bugreport

Activate the Developer Mode

Enable debugging over USB

Install ADB-PC drivers

Download the ADB platform (e.g. Minimal ADB)

Create a backup copy of the data-->

⚠️ Warning: Removing system applications can lead to unstable work MIUI, Especially if you are updating your firmware through OTA. In some cases, after the update Feedback can be restored automatically.

Method 3: Freeze with Titanium Backup (requires root)

If you have root rights, you can freeze the app so it doesn't start.

  1. Install Titanium Backup from Google Play.
  2. Find Feedback in the list of applications.
  3. Select the option to Freeze.

πŸ’‘

Removing Feedback doesn’t take away your warranty, but it can make it harder to diagnose problems when contacting Xiaomi’s service center.

Feedback and privacy: What does Xiaomi know about your phone?

Many users worry that Feedback may be sharing personal data without their knowledge, so let's look at what information the app collects and how secure it is.

What data does Feedback collect?

  • πŸ“± Technical information: device model, version MIUI, battery status, loading CPU/GPU.
  • πŸ”§ System Logs: Application Errors, Driver Failures, kernel Events.
  • πŸ“‘ Network data: type of connection (Wi-Fi/mobile network, signal strength.
  • πŸ“ User reports: text descriptions of problems, screenshots (if you attach them).

What Feedback does not collect:

  • πŸ”’ Personal data: passwords, messages, call history.
  • πŸ“· Media files: photos, videos, audio recordings (except those you specifically attached to the report).
  • 🌍 Geolocation: coordinates are not transmitted unless you have given permission.

All data is transmitted via a secure protocol. HTTPS And according to Xiaomi's policy, they're not used for targeted advertising, but if you're concerned about privacy, you can use it:

  • Turn off automatic reporting.
  • Do not attach screenshots with personal information.
  • Use it. VPN When sending reports (although this is excessive).
How do I check what data has already been sent?
There's a section on the Feedback menu called "My Reports," where you can see the history of messages sent, and unfortunately, you can't view the contents of the logs, just the date, device model, and processing status.

Feedback Alternatives: How to Send a Bug Report Without This App

If you removed Feedback, but want to help Xiaomi improve MIUI, There are alternative ways to send information about problems:

1. via the official forum of Xiaomi

There's a bug report section on the Mi Community forum, and you can:

  • πŸ“ Describe the problem in detail (with model and version) MIUI).
  • πŸ“Ž Attach screenshots or videos.
  • πŸ—³οΈ Vote for existing bug reports.

2. Through a Telegram bot @MiBugReportBot

The official bot from Xiaomi allows you to quickly send a report about the bug.

  1. Open the bot on Telegram.
  2. Select the language and model of the device.
  3. Describe the problem and attach logs (they can be obtained through the Mi Logs app).

3. Through the support mail

You can contact Xiaomi Support directly.@xiaomi.com - Describe the problem:

  • Model of the device.
  • The MIUI version.
  • Steps to play back the bug.
  • Logs (can be obtained via adb logcat).

These methods are less convenient than Feedback, but allow you to stay in touch with developers even after you uninstall the standard application.

Frequent Feedback Problems and How to Solve Them

Even though it's simple, Feedback sometimes becomes a problem, and let's look at some of the most common situations and how to fix them.

Problem 1: Feedback is constantly hanging in active processes

If the app consumes too much resources, try:

  • πŸ”„ Clear the cache (Settings) β†’ Annexes β†’ Feedback β†’ Warehouse β†’ Clear the cache).
  • 🚫 Disable Autostart (Settings) β†’ Permits β†’ Auto-start).
  • πŸ”‹ Limit background activity (Settings) β†’ Battery β†’ Optimizing the battery).

Problem 2: Can't send a report

If there is an error when trying to send a report, check:

  • 🌐 Internet connection (Feedback requires a stable connection).
  • πŸ”’ Date and time settings (must be automatic).
  • πŸ“¦ Free space (to create logs you need at least 100 MB of free memory).

Problem 3: Feedback spontaneously turns on after the update

It's normal behavior. MIUI β€” After the firmware update, all system applications are restored:

  • πŸ”§ Use Magisk or LSPosed to block the application at the system level.
  • πŸ“₯ Install the firmware through TWRP Pre-removal of unnecessary applications.

⚠️ Note: If other system functions (e.g., an air update) have stopped working after removing Feedback, restore the application via adb command: adb shell cmd package install-existing com.miui.bugreport

FAQ: Answers to Frequent Questions about Feedback on Xiaomi

Can I remove Feedback completely without root?
No, no root or ADB You can't completely delete the system application, and the best you can do is turn it off through settings or stop it manually, but after you restart or update it. MIUI It can be activated again.
Will Xiaomi block the device for removing Feedback?
No, Xiaomi doesn’t block phones for removing system apps, but it can lead to unstable firmware, especially if you upgrade through the system. OTA. The service center may refuse warranty repair if the problem is related to the modification of the system.
Feedback collects data even when I'm not sending reports?
Yes, the application in the background records critical system errors (such as reboots or freezes), but does not send them to servers without your confirmation, but these logs take up space in the device's memory.
Can I redirect Feedback reports to another server?
Technically, this is possible, but requires deep modifications to the system (for example, through Xposed or Magisk). For the average user, this method is not recommended, as it violates Xiaomi’s privacy policy and can lead to the blocking of the Mi Account.
Are there any similarities to Feedback on other brands?
Yes, most vendors have these apps: Samsung: Samsung Members or Error Reports. Huawei: HiCare or Log Kit. Google (Pixel): Android Feedback. They all work on a similar principle, collecting crash data to improve firmware.