Xiaomi, Redmi, and POCO smartphone owners often face the challenge of knowing which email address is linked to the device, which may be needed to restore access, synchronize contacts, or simply verify the security of their personal account. There are several places in the MIUI ecosystem and the new HyperOS where that data is stored, and it’s important to understand the difference between a system Mi Account and third-party email clients.
The main account repository is deep in the system’s security settings, which are designed to protect user data from accidental change. However, if you use a standard Mail app or Google services, the paths to information will be different, and correctly determining your current address will avoid locking the device after resetting.
In this article, we will take a look at all possible locations where your email may be hiding. We will look at system settings, browsers, app store and even hidden sections that not everyone knows about. The address associated with Mi Account is critical for Find Device and unlock after flashing.
Search through the system settings of Mi Account
The most reliable way to find out the main email is to look at the settings of the Xiaomi account itself, which is the address most often requested when logging in to the company’s cloud services, and first you need to open the Settings app and go to the top section, where the username and avatar are usually displayed.
Once you log into your account menu, you'll see detailed profile information, which displays not only your name, but also your phone number, as well as your email address, and if your email is hidden with asterisks, you can often see it in its entirety by clicking on the edit or profile details button, although for security reasons, the full address can only be partially displayed.
It's important to understand that multiple services can be authorized on a single device, but Mi Account is a priority for the system, and if you're planning to sell a phone or transfer it to another person, that's the first address to unplug.
⚠️ Warning: Never log out of Mi Account before selling a device without making sure you remember the password, otherwise theft protection will work and the new owner will not be able to activate the smartphone.
In addition, this section shows you which services sync with the email: contacts, notes, voice recorder and gallery, which allows you to assess the importance of a particular email address for your digital life.
Checking Google account on your smartphone
Because the Android operating system that runs the MIUI and HyperOS shells is owned by Google, the Google account is fundamental to the device’s operation, and without it, you can’t download apps from the Play Market or restore backups.
To find a Google email address, go to the Settings menu, scroll down to Accounts and Sync (or just Accounts) and the list that opens will display the Google logo and the corresponding email address. If there are multiple accounts, they will list all.
- 📧 Click on the account you want to see sync details and data management.
- 🔒 You can also delete your account from your device, which will break the connection of the phone with Google services.
- 🔄 Check sync status to make sure contacts and calendar are saved to the cloud.
Sometimes users forget that when they first set up the phone, they entered an old address or a relative's address, and checking this section helps avoid confusion when trying to regain access to the apps or games they bought.
Also, deleting a Google account from a device does not delete the account itself, but only removes it from a particular phone, all data remains on the corporation’s servers and will be available when you re-authorize.
Search for email in the Google Play app
Another quick way to find out which email is active on your Xiaomi is to look directly at the app store. Often, it is through the Play Market that you can see an active profile, especially if the phone has a complex menu structure.
Open the Play Store app and look at the top right corner of the screen, and there's a round icon of your profile, and if you click on it, you'll see a drop-down menu, at the very top of which you'll see your current email address.
If you use multiple accounts to separate work and personal apps, you can switch between them in the same menu, especially for users who use different store regions or test apps.
What if the Play Market is not the same account?
Checking this option will help you understand why you paid for a subscription or why you do not download a previously purchased application.
Viewing saved passwords in the browser
Often times, the user does not remember his email, but the phone automatically logs into the mail or social networks, in which case the address can be found in the password manager, which is built into the system or the Chrome browser.
To do this, go to Settings → Passwords (or Google → Autocomplete → Google Password Manager). In the list of saved sites such as google.com, mail.ru or mi.com, the logins that most often match the email addresses will be indicated.
This method is especially useful if you haven’t logged out in a long time and don’t remember the exact spelling of the address. Android securely stores this data, protected by a pin code or fingerprint.
| Service | Where to look in the settings | Type of data |
|---|---|---|
| Accounts and synchronization | System account | |
| Xiaomi | Mi Account (top menu) | Cloud service |
| Yandex | Application Yandex / Browser | Yandex passport |
| Mail.ru | Mail's Appendix | Customer mail |
Using a password manager is not only a way to find a forgotten address, but also a good security practice. Check this section regularly to make sure there are no unknown sites or old accounts on the list.
☑️ Account security checks
Set up third-party email clients
Many users prefer to use separate correspondence applications, such as Gmail, Yandex Mail or the standard Mail app from Xiaomi.
Open the mail service app. Usually the main screen immediately shows the inbox with the address at the top or in the side menu (hamburger menu), if there are more than one mailbox, they will swipe or drop down.
In the standard Mail on MIUI app, you have to click on the menu icon or swipe right to see a list of all the boxes added, and you can add a new address if the old one is no longer relevant.
- 📩 The app can aggregate emails from different boxes into one tape, so it’s important to know which address is used to send them.
- ⚙️ In the settings of each specific box inside the application, you can see the full address and server parameters.
- 🗑️ Removing the box from the application does not remove correspondence from the server, it will remain accessible through the web interface.
If you use corporate email, your settings may be different, and you should contact your system administrator, as your organization's security policies may hide some information or require you to use special profiles.
⚠️ Note: When removing a mailbox from the app, make sure you have access to the web version of the mail so you don’t lose important emails if the sync isn’t working properly.
Problems with access and recovery of mail
When your phone is locked or requires confirmation of account ownership, it is stressful. If you forget which email was used, the recovery process can take time. On the lock screen after resetting, the system will show a disguised address (for example, us**@gmail.com).
To restore access, try to recall all the possible addresses you might have used. Often people use variations of their name, year of birth, or nicknames. Check old entries in notebooks or other devices.
If you are dealing with Mi Account, you can recover it through the linked phone number, and if the number is lost, the process becomes more complicated, and you will need to contact Xiaomi with a receipt for the purchase of the device.
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Keep your smartphone purchase check electronically, which is the main proof of ownership of the device when you restore access to a blocked Mi Account.
Don’t use third-party unlockers found on the Internet, and in most cases, they don’t work on newer versions of Android and may contain viruses that steal your data.
The best way to avoid problems is to keep a record of your accounts, write down important logins and passwords to a secure location, or use specialized password managers with cloud synchronization.
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Knowing the exact email address associated with Mi Account and Google is the only reliable way to protect against losing access to your device after resetting your settings.