Xiaomi Cloud: what kind of service and why it is needed by owners of Xiaomi smartphones

If you own a smartphone, smartwatch or other Xiaomi device, you’ve probably come across an offer to sync data through Xiaomi Cloud. But what kind of service is it, how it works, and should you really trust it with your photos, contacts, and notes? In this article, we’ll look at what cloud storage from Xiaomi is, what features it offers in 2026, and how to use it correctly so as not to lose important information.

Many users mistakenly think that Xiaomi Cloud is just an analogue of Google Drive or iCloud, but in fact the service is integrated deeper into the ecosystem. MIUI It offers unique opportunities for owners of brand technology, such as not only storing files, but also remotely controlling the device, locking it in case of theft, or even finding a lost smartphone through Find Device. At the same time, the service has its own nuances - from restrictions on the volume of free storage to the features of data encryption.

In this article you will find:

  • πŸ”Ή What is Xiaomi Cloud and how it differs from other cloud services
  • πŸ”Ή What data can be synchronized and stored in the cloud Xiaomi
  • πŸ”Ή Step-by-step instructions for setting up and connecting to the cloud
  • πŸ”Ή Comparison of tariff plans and the cost of expanded storage
  • πŸ”Ή Advice on security and protection of personal data
  • πŸ”Ή Answers to Frequent Questions about Service

What is Xiaomi Cloud and how does it work?

Xiaomi Cloud is a cloud service from Xiaomi designed for storing, synchronizing and backing up data from devices based on the MIUI, HyperOS, as well as the smart tech ecosystem Mi Home.service was launched in 2012 and has since become an integral part of the brand's smartphone firmware. Unlike universal cloud storage like Google Drive or Dropbox, Xiaomi Cloud is tightly integrated into the operating system and offers features that cannot be implemented through third-party applications.

The main tasks of the service:

  • πŸ“± Synchronization of data between devices (contacts, notes, calendar, SMS)
  • πŸ“Έ Automatic backup of photos, videos and documents
  • πŸ”’ Remote device management (locking, cleaning, searching)
  • 🏠 Integration with a smart home (scenario settings, event history)
  • πŸ”„ Data recovery when changing a smartphone or resetting settings

The service works on the principle of β€œcloud backup”: all data is uploaded to remote Xiaomi servers, where it is stored in encrypted form. while some functions (for example, device search) are available even through the web version of the cloud on i.mi.com. It is important to note that Xiaomi Cloud is not fully standalone – for some operations (for example, photo backup), you may need a Mi Account that is tied to an email or phone number.

One of the main advantages of the service is its deep integration with the MIUI. For example, when you first turn on your smartphone, it automatically prompts you to log in to your Mi Account and enable synchronization, which allows you to quickly transfer all data from your old device to your new one without using cables or third-party programs. If you don’t follow the settings, the cloud can download extra data, taking up precious space at the free rate.

πŸ“Š How often do you use cloud services to back up?
Every day.
Once a week.
Once a month
Only when changing the device
Never.

What data can be stored in Xiaomi Cloud

Xiaomi Cloud supports storage and synchronization of a wide range of data, but not all file types. The service is optimized primarily for working with system information and multimedia created on Xiaomi devices. Here is a complete list of what you can save in the cloud:

Type of dataWhat exactly is synchronizing?Features
πŸ“ž ContactsContact list including names, numbers, email and notesSynchronizes with the Contacts app, supports groups
πŸ“ NotesText notes, to-do lists, drawings from the Mi Notes appSupports formatting and attachments (photos, voice recordings)
πŸ“… CalendarEvents, reminders, repetitive tasksIntegrated with the system calendar MIUI
πŸ’¬ CommunicationsSMS and MMS (text only, without attachments)Does not synchronize messages from messengers (WhatsApp, Telegram)
πŸ“Έ Photos and videosPhotos and videos from the gallery (in original quality or compressed)There is an option to automatically download when connecting to Wi-Fi
πŸ“„ DocumentsFiles from the Downloads folder and user documentsFile size limit – up to 50 MB at free rate
βš™οΈ System settingsThemes, wallpaper, Wi-Fi settings, application dataAllows you to quickly restore personalization on a new device

It is important to understand that Xiaomi Cloud is not designed to store arbitrary files like Google Drive or Yandex Disk. For example, you can not download an archive from your computer or a music folder into it - the service is focused solely on data created or used on Xiaomi devices.

  • 🚫 Not synchronized: messages from messengers, data from banking applications, files with extensions.exe,.apk (if the option of backup applications is not enabled).
  • ⚠️ Limited support: music files (only if they were downloaded through the standard Mi Music app), books (.pdf,.epub formats are partially synced).
  • πŸ”„ Automatic Optimization: High-resolution photos can be compressed when downloaded if traffic saving mode is enabled.

One of the unique features of Xiaomi Cloud is the ability to create a full backup system, which allows you to save all settings, applications and user data in the cloud to Later to restore them on a new device or after a reset. However, such a backup takes up a lot of space β€” sometimes up to several gigabytes β€” so it is worth using only when you really need it.

πŸ’‘

If you want to save files that aren’t supported by default (such as music or documents) to the cloud, archive them in the cloud. ZIP Upload it through the β€œOther Files” section of the Xiaomi Cloud app.

How to connect to Xiaomi Cloud: step-by-step instructions

To start using Xiaomi Cloud, you need to follow a few simple steps: the connection process takes no more than 5 minutes, but requires a Mi Account. If you do not already have one, the system will prompt you to create it right during the setup.

  1. Step 1. Create or sign in to your Mi Account Go to Settings β†’ Mi Account (or Settings) β†’ Memory and backup copies β†’ Xiaomi Cloud in new versions MIUI). If you don't have an account, click Create an account and follow the instructions. You'll need an email or phone number to register. Importantly, link your account to a valid email, as you'll need it to restore access.

If you want to fine-tune your synchronization, go to Settings. β†’ Mi Account β†’ Xiaomi Cloud β†’ Synchronization control. You can do it here:

  • πŸ”„ Choose which contacts or notes to sync
  • πŸ“Έ Customize the quality of uploaded photos (original or compressed)
  • πŸ”’ Enable two-factor authentication for additional protection

Log in to Mi's account|Enable synchronization of the required data|Set up an automatic backup|Check the vacant space|Install the Xiaomi Cloud app for convenience-->

Once set up, all the data you select will automatically sync to the cloud. It can take some time to download the first one, especially if you have a lot of photos or videos. To speed up the process, connect the device to charging and Wi-Fi.

⚠️ Note: If you log out of your Mi Account on your device, all unsynchronized data will be deleted from the cloud after 30 days. To avoid this, check the sync status in your settings regularly.

Tariff plans and cost of Xiaomi Cloud in 2026

Like most cloud services, Xiaomi Cloud offers free, limited storage and paid subscriptions for users who need more space. In 2026, the company updated tariffs, adding new options and changing prices in some regions.

Tariff planStorage volumeCost (per month)Cost (per year)Additional bonuses
Free.5GB0 β‚½0 β‚½Basic synchronization, without priority support
Standard.50GB99 β‚½990 β‚½ (savings 10%)Priority File Download, Advanced Version History
Premium200GB199 β‚½1 990 β‚½ (savings 15%)Support 4K-Video, advanced settings
Family (up to 5 users)200GB (all)299 β‚½2 990 β‚½ (savings 20%)Sharing files, parental control

It is important to consider several nuances when choosing a tariff:

  • πŸ’° Auto-renewal: By default, the subscription renews automatically. To disable this option, go to Settings β†’ Mi Account β†’ Xiaomi Cloud β†’ Subscription management.
  • πŸ“‰ Discounts: Xiaomi regularly holds promotions, especially during major sales (like Black Friday or 11.11.
  • πŸ”„ Data portability: When you switch to a more expensive tariff, all your files will be saved. When you lower the tariff (for example, from 200 GB to 50 GB), you are given 30 days to vacate space, otherwise the excess files will be deleted.

If you do not have enough space on the free tariff, but do not want to buy a subscription, you can optimize the use of the cloud:

  • πŸ—‘οΈ Remove old backups in the Storage Management section β†’ Backup copies.
  • πŸ“· Turn off automatic video downloads (they take up the most space).
  • πŸ” Use file search to find and remove duplicates.

In 2026, Xiaomi added the option β€œFamily Rate,” which allows you to share 200 GB among 5 users, which is beneficial for families or small teams where several people use Xiaomi devices.

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If you are actively shooting videos in 4K Or store a lot of photos, free 5 GB will last a maximum of 1-2 months.The best option for most users is a tariff of 50 GB (99). β‚½/moss).

Data Security in Xiaomi Cloud: What You Need to Know

One of the top user questions is the security of data storage in Xiaomi Cloud.The company says all files are encrypted during transfer and storage, but there are a few nuances to be aware of:

πŸ” How your data is protected:

  • πŸ”’ Encryption: All files are encrypted by protocol AES-256 (The same standard is used by banks and military organizations).
  • πŸ›‘οΈ Two-factor authentication (2FA): You can enable in Mi Account settings to protect access from hacking.
  • 🌍 Servers in different countries: Xiaomi stores data on servers in China, Singapore, India and the United States.
  • πŸ“± Local encryption: Some data (such as Mi Browser passwords) is encrypted right on the device before downloading.

However, there are potential risks:

  • πŸ•΅οΈ Third party access: Technically, Xiaomi can provide data to authorities on request (like any other company).In 2020, there were rumors about the transfer of data to Chinese authorities, but official confirmation has not been given.
  • πŸ”“ Weak passwords: If your Mi Account is protected with a simple password (e.g. 123456), it is easy to crack.
  • πŸ“΅ Loss of access: If you forget your password and don’t set up recovery email/SMS, Getting back to the cloud will be difficult.

To protect your data as much as possible, follow these guidelines:

  1. Enable two-factor authentication in your Mi Account settings.
  2. Use a complex password (at least 12 characters with numbers and special signs).
  3. Check active sessions regularly in the Security section β†’ Devices and remove unknowns.
  4. Do not store confidential documents (passports, bank data) in the cloud.

⚠️ Note: If you are selling or transferring your Xiaomi device to another person, be sure to log out of your Mi Account and reset your settings to factory settings. Otherwise, the new owner will be able to access your data in the cloud!

For additional protection, you can use local encryption of important files before downloading, for example, pack documents into an encrypted archive. ZIP You can use a password, and then upload it to the cloud, so even if someone accesses your account, they can't read files without a password.

What to do if your Mi Account is hacked?
If you notice suspicious activity (unknown devices in login history, deleted files), immediately: 1. Change your password via account.xiaomi.com. 2. Disable all active sessions in Security. 3. Check if new email or phone numbers have been added to restore. 4. Contact Xiaomi support via official chat (available in the Mi Community app).

How to Recover Data from Xiaomi Cloud to a New Device

One of the main features of Xiaomi Cloud is the ability to quickly transfer all data to a new smartphone, which is especially useful when switching from one Xiaomi device to another (for example, from Redmi Note 12 to Xiaomi 14).

Method 1: Recovery at first inclusion

  1. Turn on your new smartphone and follow the instructions of the setup wizard.
  2. In the Data Transfer stage, select Restore from Xiaomi Cloud.
  3. Log in to your Mi Account and select the latest backup.
  4. Confirm the recovery and wait for the process to be completed (can take anywhere from 10 minutes to an hour depending on the amount of data).

Method 2: Restore through Settings (if the device is already configured)

  1. Go to Settings β†’ Mi β†’ Xiaomi Cloud account.
  2. Click Restore from backup.
  3. Select the copy you want from the list (they are sorted by date of creation).
  4. Check the data you want to restore (contacts, photos, apps, etc.).
  5. Click Restore and wait until it is completed.

It is important to take into account several points:

  • πŸ”„ Not all data is recovered: For example, messages from messengers (WhatsApp, Telegram) are not synchronized through Xiaomi Cloud – you need to use your own backup tools for them.
  • ⚠️ Data conflicts: If a new device already has contacts or notes, they may be duplicated or overwritten.
  • πŸ“± Compatibility: Backup copies created on MIUI 12, may not fully recover on HyperOS (new Xiaomi firmware.

If the recovery is not correct (for example, not all photos are uploaded), try:

  • πŸ”„ Repeat the process by selecting another backup.
  • πŸ“Ά Connect to another Wi-Fi network (the previous one may have been unstable).
  • πŸ“± Restart the device and try again.

If you are restoring data to a device of another brand (for example, from Xiaomi to Samsung), then Xiaomi Cloud is not suitable – in this case, it is better to use Google Drive or other universal services.

Frequent problems with Xiaomi Cloud and how to solve them

Despite its convenience, Xiaomi Cloud sometimes doesn’t work as well, and here are the most common problems and ways to solve them:

Problem.Possible causeDecision
Contacts are not synchronizedDisabled synchronization in settings or conflict with Google accountCheck the settings in Xiaomi Cloud β†’ Data synchronization. Turn off contact synchronization via Google.
Photos are not uploadedLack of cloud space or slow internet connectionClear the space or buy a fare. Try uploading photos over the mobile network (if Wi-Fi is unstable).
Error: "I was unable to connect to the server"Problems on the side of Xiaomi or blocking VPN/firewallCheck the status of the servers at status.mi.com. VPN.
A backup copy is not created.Lack of space or automatic reservations disabledRemove old copies or increase the rate. Enable the option in Settings β†’ Xiaomi Cloud β†’ Backup.
The device is not located through Find DeviceAccess to geolocation is disabled or the battery is drainedCheck if GeoData and Remote Access are enabled in the security settings.

If none of these methods worked, try the following steps:

  1. πŸ”„ Restart the device – sometimes it solves synchronization problems.
  2. πŸ“± Update the firmware - in older versions MIUI There are cloud bugs.
  3. πŸ”§ Reset the settings of Xiaomi Cloud: Settings β†’ Annexes β†’ Application management β†’ Xiaomi Cloud β†’ Warehouse β†’ Clear the data After that, log in to the account again.
  4. πŸ“§ Contact us via the Mi Community app or website mi.com/support.

If the problem is related to data loss (e.g. photos are missing after synchronization), check:

  • πŸ—‘οΈ Recycle Bin folder in Xiaomi Cloud (deleted files are stored there for 30 days).
  • πŸ” Section Storage management β†’ Version history (you can restore the old version of the file).
  • πŸ“± Local storage device – may not have time to download files to the cloud.

⚠️ Note: If you delete files from Xiaomi Cloud and clear the Recycle Bin, it will be impossible to restore them - even Xiaomi support will not help. Always check that the data you need is stored locally, before clearing the cloud.

FAQ: Answers to Frequent Questions About Xiaomi Cloud

πŸ”Ή Can you use Xiaomi Cloud on devices of other brands (Samsung, iPhone)?
Xiaomi Cloud only works on devices under control MIUI or HyperOS (that is, on smartphones, tablets and smart watches Xiaomi, Redmi, POCO). For others.