Xiaomi Cloud (Mi Cloud): A Complete Guide to Features, Setup, and Security

Xiaomi’s gadgets are no longer just devices for calling or watching videos. They’re now full-fledged digital assistants that store gigabytes of personal data, from photos and contacts to smart home settings. But what if your phone breaks down, gets lost, or just dies at the wrong time? Here comes the help of Xiaomi’s cloud, the Mi Cloud service that ensures your data is safe and synchronized between all the ecosystem’s devices. However, many users still don’t understand how it works, how much it costs, and how securely personal information is stored there.

In this article, we will understand what Xiaomi cloud is at the technical level, what features it offers in 2026, and why it is difficult to imagine comfortable use of Redmi smartphones without it, POCO You will also learn how to set up backups, recover data from the cloud and avoid errors that lead to loss of access. And if you’re still wondering whether to trust Mi Cloud, we’ll look at its pros and cons compared to alternatives like Google Drive or iCloud.

Xiaomi Cloud is not just “another storage” but a key element of the ecosystem that connects your smartphone, laptop, TV. TV But to use it effectively, you need to know a few important things.

What is Xiaomi Cloud and Why You Need It

Xiaomi’s cloud (Mi Cloud) is the company’s own cloud platform designed to store, sync and back up user data, essentially analogous to Google Drive or iCloud, but optimized specifically for Xiaomi, Redmi and other devices. POCO. The service was launched in 2014 and since then has undergone many updates, becoming an integral part of the brand shell. MIUI.

The main goal of Mi Cloud is to provide users with access to their data from any device, even if the original gadget is lost or broken.

  • 📱 Automatically synchronize contacts, messages and notes between smartphones.
  • 📷 Store photos and videos in original quality (or compressed if space is scarce).
  • 🔄 Restore system settings, apps, and even game data after resetting or buying a new phone.
  • 🏠 Control smart devices (lamps, sensors, cameras) through the cloud, even when away from home.

But why not use Google Photos or Dropbox? The thing is, Mi Cloud is deeply integrated into the system. MIUI It offers features that competitors don't have, such as the ones that save the themes, lock screen settings, or the health app (steps, pulse, sleep), and for users in Russia and China, it often works faster with local servers.

But there are limitations to the Mi Cloud, which is that the free plan only provides 5GB of storage, whereas Google only gives 15GB.

📊 What cloud service do you use more often?
Mi Cloud
Google Drive
iCloud
Yandex Disc.
Other

How Xiaomi Cloud Works: Technical Details

Technically, Mi Cloud is a distributed storage system based on Xiaomi servers in different countries (including Russia, Singapore, India and the United States) and when you turn on synchronization, your data is encrypted and sent to the nearest server, which reduces delays and speeds up loading.

The synchronization process works on the following principle:

  1. You activate the backup function in the settings (Settings) → Xiaomi account → Mi Cloud).
  2. The system scans the selected data (contacts, photos, applications) and compresses them.
  3. Information is encrypted using the protocol TLS 1.3 and sent to the server.
  4. When you restore the data is decrypted and downloaded back to the device.

It's important to understand that Mi Cloud doesn't just copy files, it creates incremental backups, which means that when you sync it only sends changes, not all the information again, for example, if you add 10 new photos, it's just them, not the entire gallery, that saves traffic and time.

The loading speed depends on several factors:

  • 🌍 Server location: If you are in Russia, the data is sent to Moscow servers, which speeds up the process.
  • 📶 Internet quality: for large files (video, backups) it is better to use Wi-Fi.
  • 🔋 Battery status: If the charge is below 20%, the system may suspend synchronization.

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If sync is too slow, try manually selecting the server in your Xiaomi account settings. → Xiaomi account → Cloud settings → Server region and select the nearest.

Registration and login to Mi Cloud: step-by-step instructions

To use the cloud, you need a Xiaomi account, and if you don't already have one, you can sign up directly on your phone:

  1. Open Settings → Xiaomi account.
  2. Click “Create an account” and enter an email or phone number.
  3. Create a strong password (at least 8 characters, with numbers and letters).
  4. Confirm registration via SMS or email.

If you already have an account but don’t remember the password:

  • 🔑 Click "Forgot your password?" on the login screen.
  • 📧 Enter an email or phone linked to your account.
  • 📲 Follow the instructions in the letter or SMS password-reset.

Once you log in, the cloud is activated automatically, but some functions (such as backup) need to be enabled manually.

  1. Go to Settings → Xiaomi Account → Mi Cloud.
  2. Select data categories for synchronization (contacts, gallery, notes, etc.).
  3. Press "Sync."

Is Xiaomi account linked to phone?|Is there enough space in the cloud (at least 1 GB free)|Is the phone connected to Wi-Fi?|Battery charge above 50%|Is background restrictions disabled for the "Mi Cloud" application"-->

⚠️ Warning: If you are selling or transferring your phone to another person, be sure to log out of your Xiaomi account and reset your device to factory settings, otherwise the new owner will have access to your data in the cloud!

How much does the cloud Xiaomi: tariffs and free space

By default, each user gets 5GB of free space in the Mi Cloud.

  • 📞 ~2000 contacts
  • 📝 ~500 notes
  • 📷 ~1000 photos in compressed quality

If you are actively shooting videos in 4K If you install a lot of apps, 5GB will run out quickly, and you can buy extra space:

Tariff.Volume.Cost (per month)Cost (per year)Bonuses
Basic5GBFree of charge.Free of charge.
Standard50GB~50 ₽~500 ₽Priority support
Premium200GB~150 ₽~1500 ₽Backup without restrictions
Maximum2 TB~500 ₽~5000 ₽Access to beta functions

Prices vary slightly depending on the region, and you can pay through Mi Pay, a bank card or a mobile operator, and Xiaomi sometimes holds promotions when the first month of the premium tariff is free.

⚠️ Note: If you do not renew the paid rate, your data will not be deleted immediately, but you will not be able to add new files until you have vacated space or paid for an extension. 90 days after the subscription expires, unpaid files can be deleted without the possibility of recovery!

By the way, if you buy a new Xiaomi smartphone, there is often a free trial period of 50 or 200 GB. Remember to activate it in the first 30 days after purchase!

How to get an extra seat for free?
1. Participate in Xiaomi promotions (for example, for registration on the Mi Community forum sometimes give a fee) +1GB). 2. Invite your referral friends (up to) +5GB for 5 invitees). 3. Buy Xiaomi devices – sometimes they come with cloud bonuses. 4. Watch out for sales in the Mi Store, where fares can be sold at a discount of up to 50%.

What data can be stored in Mi Cloud and how to recover it

Mi Cloud supports synchronization of almost all types of data that are on a smartphone.

Type of dataWhat's synchronizingFeatures
ContactsNames, phones, email, photos of contactsCan be exported to.vcf
CommunicationsSMS and MMS (free multimedia in free fare)No messages from messengers (WhatsApp, Telegram) are saved
galleryPhoto and video (original or compressed quality)Video in the video 4K occupy a lot of space
NotesText, drawings, audio notes from the app NotesShared access is supported
System settingsWallpaper, themes, brightness, sounds, Wi-Fi networksWhen you restore the phone will be “like new”
AnnexesList of installed programs and their data (for supported)Not all games keep progressing.

To recover data from the cloud (for example, after a phone is dropped or a new device is purchased):

  1. Turn on your phone and connect to the internet.
  2. At the setup stage, select “Restore from backup.”
  3. Sign in to your Xiaomi account.
  4. Select the last backup and wait for the process to be completed.

If the phone is already set up but you want to recover individual data (like just contacts), do this:

  1. Open your Settings → Xiaomi Account → Mi Cloud.
  2. Select a category (for example, “Contacts”).
  3. Click on “Sync” or “Restore”.

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Data recovery from the cloud only works on devices with MIUI. If you switched to an iPhone or smartphone on pure Android, you will not be able to restore the backup of the Mi Cloud - only manually download files through the web version.

Xiaomi Cloud Security: How Securely to Store Data

One of the main questions users ask: can you trust Mi Cloud? Xiaomi claims that data is encrypted according to the standard AES-256 (The same is used in banking systems, and only authorized employees have access to the servers:

Safety benefits:

    Cons and risks:

    • 🕵️ In 2020, Xiaomi was caught in a scandal over the collection of user data (including browser history) without explicit consent.
    • 🇨🇳 Servers in China are subject to local laws, which theoretically allows authorities to request user data.
    • 🔓 If someone gets access to your Xiaomi account, they can download all backups.

    To protect your data as much as possible:

    1. Enable two-factor authentication in your account settings.
    2. Use a complex password (at least 12 characters, with letters, numbers and characters).
    3. Do not store scans of documents (passport, license) or private photos in the cloud – it is better to use encrypted archives for this.
    4. Check active sessions in your account (Settings) → Xiaomi account → Security → Devices).

    ⚠️ Note: If you are selling a phone, be sure to untie it from your Xiaomi account via the web version of Mi Cloud (i.mi.com). Otherwise, the new owner will be able to recover your data even if you made a reset!

    💡

    For additional protection, enable the “Block Account for Suspicious Activity” feature in the security settings. The system will send notifications if someone tries to log into your account from a new device.

    Mi Cloud Alternatives: Comparisons with Google Drive, iCloud, and Others

    If you don't like Mi Cloud, you can consider alternative services, and here's a comparison of the key parameters:

    ServiceFree seatCost 100 GB/yearIntegration with XiaomiFeatures
    Mi Cloud5GB~1000 ₽⭐⭐⭐⭐⭐ (full-fledged)Synchronize settings MIUI, topics, data of smart devices
    Google Drive15GB~1400 ₽⭐⭐⭐ (partial)It works well with Gmail, Google Photos, but does not save settings MIUI
    iCloud5GB~1500 ₽⭐ (no)Only for Apple devices, but reliable data protection
    Yandex Disc.10GB~2000 ₽⭐⭐ (minimal)Good for Russian users, but there is no automatic synchronization of settings
    Dropbox2GB~6000 ₽⭐ (no)Reliable, but expensive and without integration with MIUI

    When to choose Mi Cloud:

      When is the best time to use alternatives:

      • 🌍 You need more free space (select Google Drive or Yandex Drive).
      • 🔒 You keep sensitive data and want maximum protection (iCloud or encrypted archives).
      • 🖥️ You are running on Mac or Windows and need a cross-platform solution.

      Many users combine services, such as storing photos in Google Photos, and settings of the phone in Mi Cloud, the main thing is not to duplicate data in several clouds, so as not to pay for extra space.

      Frequent Mi Cloud Problems and How to Solve Them

      Even this kind of convenient service has bugs and features, and here are the most common problems and solutions.

      1. Data is not synchronized

      • 📶 Check your internet connection (better to use Wi-Fi).
      • 🔄 Reboot the phone.
      • 🔧 Open the Settings. → Annexes → Application management → Mi Cloud and clear the cache.
      • 📥 Update the Mi Cloud app via Play Market or App Store.

      2.There's not enough space in the cloud

      • 🗑️ Remove old backups in Settings → Xiaomi account → Mi Cloud → Storage management.
      • 📷 Move your photo to Google Photos (free unlimited space for compressed photos).
      • 💳 Buy an extra seat or use the promotion.

      3. Can't recover data on the new phone

      • 🔑 Make sure you are logged in to the same Xiaomi account.
      • 📅 Check that the backup is created after the latest changes.
      • 📱 If the phone is different, some settings may not be restored (for example, wallpaper for a specific screen).

      4. The error "Can't connect to the server"

      • 🌐 Try changing the server region in the Mi Cloud settings.
      • 🕒 Wait a few hours, maybe there is a technical work going on.
      • 📡 If you use VPN, Turn it off.

      ⚠️ Note: If the phone is stuck during the data recovery phase for more than 2 hours, do not turn it off and do not remove it. SIM-This could damage the system. instead, wait or call in support of Xiaomi.

      What to do if you forget your Xiaomi account password and your phone number is lost?
      1. Try to restore access via backup email (if listed). 2. Contact Xiaomi support with a photo of the check to buy the device (they can reset the password). 3. If nothing helps, create a new account, but data from the old cloud will be lost.

      FAQ: Answers to Frequent Questions About Xiaomi Cloud

      ❓ Can you use Mi Cloud on phones of other brands (Samsung, iPhone)?
      Technically, but with limitations. You can upload files through the web version of Mi Cloud, but automatically synchronizing contacts, messages or settings won't work. For iPhone, there's the Mi Cloud app in the App Store, but it only supports uploading photos and videos.
      ❓ How long does it take to back up?
      Time depends on the amount of data and the speed of the Internet: 📷 100 photos (~500 MB - 5-10 minutes. 🎥 10 videos of 1 GB - 30-60 minutes. 📱 Full backup of the phone (10-15 GB) – 1-3 hours. To speed up, connect the phone to charging and use Wi-Fi.
      ❓ What happens to the cloud if I sell my phone?
      The data will remain in your Mi Cloud account, but the new owner will not be able to access it if you: log out of your Xiaomi account on your phone, reset to factory settings, untie the device in the web version of Mi Cloud. If you don't follow these steps, the new owner will theoretically be able to recover your data when you first turn on the phone.
      ❓ Can I download all the data from Mi Cloud to my computer?
      Yes, for this: Go to i.mi.com and log in to your account. Select a section (e.g. Gallery or Contacts) click Export or select files and download them as an archive. There is no backup feature (settings, apps) available, and you can only restore them to your Xiaomi phone.
      ❓ Is it safe to store passwords and banking data in Mi Cloud?
      No, it's not recommended. Although Xiaomi encrypts data, it's better to use specialized password managers like this. 1Password, KeePass or Google Password Manager built-in. For bank documents (passport scans, cards) use encrypted archives (.zip with password) or physical media.