Have you ever noticed that the names in your Xiaomi phone book are highlighted in different colors โ green, red, blue or gray? โ not a random design, but a classification system that helps you quickly navigate hundreds of contacts. However, most users do not know what each color means, how it is assigned and whether it can be changed.
In this article, weโll take a look at all the possible contacts in Xiaomi, Redmi and POCO smartphones (including the 2023-2026 MIUI 14/15) models, explain their hidden features, and show you how to manage this system.
We'll focus on hidden links to Google accounts, Mi Accounts, and messengers that automatically affect color labeling, which will be useful not only for convenience, but also for diagnosing sync problems.
Why are Xiaomi contacts illuminated in different colors?
The color marking in the MIUI phone book is part of a visual segmentation system that helps distinguish between:
- ๐ฑ Local contacts (only saved on the phone)
- โ๏ธ Synchronized contacts (linked to cloud accounts)
- ๐ฌ Contacts from messengers (Telegram, WhatsApp, Viber)
- โ ๏ธ Problem or duplicate records
Unlike the โnakedโ Android, where all contacts are usually displayed the same way, Xiaomi uses color as a data source indicator.This is useful when you have multiple accounts (for example, Google + Mi Account + SIM- card), and you need to quickly understand where a particular number came from.
Colors also help to detect hidden synchronization errors, such as when a contact suddenly turns gray, which could mean that it has been removed from the cloud but is still stored in the phoneโs local memory.
Decoding of all contact colors in MIUI (table)
Below is the current table of values for MIUI 14/15 (2026) and note that the shades may vary slightly depending on the theme (Dark/Light), but the meaning remains the same.
| Colour | Meaning | Source of data | Can we change it? |
|---|---|---|---|
| Green. | Active contact synced with Mi Account or Google | Xiaomi Cloud / Google Contacts | Yes (see section 4) |
| Red. | Contact from SIM- card or duplicate entry | Local SIM/Sync Conflict | Partially (double cleaning required) |
| Blue | Contact from the messenger (WhatsApp, Telegram, etc.) | Integration with applications | No (depending on the messenger) |
| Grey | Inactive or remote contact (only in the cache) | Local cache / synchronization error | Yes (by re-synchronization) |
| Orange | Contact from a work account (e.g. Microsoft Exchange) | Corporate accounts | Depends on the policy of the IT- Administrator |
โ ๏ธ Warning: If you see purple, it's a sign of contact from Mi Mover (when transferring data from another device). These records are usually duplicated and require manual cleaning through Settings โ Applications โ Contacts โ Storage.
๐ก
To quickly find all contacts of the same color, open the phone book, click on the three dots in the upper right corner and select "Filter by source".
How to change the color of the contact manually?
By default, MIUI automatically assigns colors based on the data source, but you can override that logic for individual records.
- Open the Contacts app.
- Find the right contact and tap on it.
- Click Edit (pencil icon).
- Scroll down to the Additional Settings section.
- Choose the color of the label (not available for all sources!).
- Save the changes.
๐ด Limitations:
- ๐ซ You cannot change the color for contacts from the SIM- card (they are always red).
- ๐ซ Contacts from instant messengers (blue) are not edited โ their color is controlled by the app itself (for example, WhatsApp).
- โ You can move the contact from SIM to Google/Mi Account to turn green (see 5).
Make sure the contact is not from the SIM- card|
Check that sync with your Mi/Google account is enabled |
Close all messengers (they can block editing)|
Make a backup of your contacts in case of an error-->
Why do contacts turn grey and how to fix them?
The gray color is one of the most problematic: it signals that the contact no longer exists at the source, but is stored in the local cache of the phone.
- Delete from the cloud: Contact has been erased in Google Contacts or Mi Cloud, but not synced to the phone.
- Synchronization Error: Failure to exchange data between the device and the server.
- Account Conflict: The same contact exists on multiple accounts with different data.
๐ ๏ธ How to get back to normal color:
- Open Settings โ Accounts and Synchronization.
- Select a problem account (Google or Mi).
- Turn off the contacts sync, wait 10 seconds and turn it on again.
- If it doesnโt work, delete your account and add it again (the data will not disappear if it is stored in the cloud).
โ ๏ธ Warning: If gray contact is important, don't delete it directly - export it to VCF file first via Contacts โ Settings โ Import/Export. Once sync is restored, you can import it back.
What to do if there are hundreds of gray contacts?
Connection of contacts colors with messengers and social networks
Blue contacts are not just messenger friends, but deep integration of MIUI with popular services.
- ๐ฌ WhatsApp (if sync is enabled in the application settings)
- ๐ง Telegram (open profile contacts only)
- ๐ฅ Facebook and VK (via Settings โ Contact Sync)
- ๐ฎ Discord (if added as an account in the system)
๐น How it works:
MIUI scans your messengers for phone numbers and matches them with the phone book entries, and if a match is found, the contact is highlighted in blue, and additional fields appear in its card (for example, Nickname in Telegram or Date of Birth from VK).
โ ๏ธ Warning: This feature may violate privacy if you don't want your phone to automatically link numbers to your social media profiles.
- Go to Settings โ Applications โ Contacts โ Permissions.
- Disable access to contacts for unnecessary messengers.
- In the messenger itself (such as WhatsApp), go to Settings โ Account โ Privacy and disable synchronization.
๐ก
Blue contacts only appear if the messenger has enabled the "Show contacts" option, and disabling this feature will return the standard green or red backlight.
How to transfer contacts from SIM- cards to Mi/Google account (to turn green)?
Red contacts (with SIM- cards) not only look unaesthetic, they also don't sync with the cloud, and they're easy to migrate to Google Contacts or Mi Account to become green and available on all devices.
๐ Step-by-step instruction:
- Open Contacts โ Settings โ Contact Management.
- Select Import/Export โ Import from SIM-card.
- Please specify your target account (Google or Mi).
- Select the necessary contacts (or click "Select all").
- Confirm the import. Done! Now the contacts will turn green.
๐ก Tip: After transfer, check duplicates through Contacts โ Settings โ Combine contacts. MIUI automatically finds and merges duplicate entries.
โ ๏ธ Warning: If you use two SIM- cards, the contacts with each will be imported separately. To avoid confusion, manually mark which numbers refer to which SIM before transfer (e.g., by adding the prefix Work: or Personal: in the name).
Frequent mistakes and their solutions
Even in the current versions of the MIUI 15, users are experiencing color marking problems. Here are the top-5 errors and how to fix them:
| Problem. | Reason. | Decision |
|---|---|---|
| All contacts have turned grey. | Disabled synchronization with the cloud | Enable synchronization in Settings โ Accounts |
| Contacts flash different colors | Conflict between multiple accounts | Combine the doubles in Contacts โ Settings โ Combine |
| Blue contacts not updated | The messenger cache is outdated | Clean the cache in Settings โ Applications โ [Messenger] โ Storage |
| Red contacts are not tolerated. | SIM- Card blocked by PIN | Unlock. SIM In Settings โ SIM-maps and mobile networks |
| Colors are lost after the update | Resetting MIUI settings | Restart your phone and wait for full sync. |
๐ Universal method of discharge:
If nothing helps, reset the Contacts app settings:
- Settings โ Applications โ Application Management โ Contacts.
- Press Warehouse. โ Reset the settings.
- Reset the device.
This will return all colors to factory settings, but it wonโt delete the contacts themselves.