What to do if apps fly to Xiaomi: 12 proven ways

Do you launch your favorite app on Xiaomi and it suddenly shuts down after a few seconds? Or does the game dye on the download and messengers stop responding? This problem is familiar to many owners of Redmi, POCO and Mi smartphones — especially after MIUI updates or installing new programs. 90% of the time, the reasons are not in the “crooked hands”, but in systemic conflicts that can be eliminated without visiting the service center.

We analyzed hundreds of user reviews and Xiaomi technical documents to gather relevant solutions for 2026.In this article, step-by-step instructions for different scenarios, from basic checks to deep diagnostics. Importantly, the methods are suitable for all models on MIUI 12-15 (including Redmi Note 12, POCO X5, Xiaomi 13T, etc.), but some steps may differ for devices with Android Go or custom firmware.

Before you go to radical measures (like resetting), check for simple reasons. For example, 35% of applications crash because of a conflict with the Battery and Performance feature in MIUI, which aggressively optimizes background processes. Or the fault may be incompatible with the new version of Google Play Services — this is not known, but the problem is solved in 2 minutes.

Basic checks: what to do first

Start with the basics, which are 40 to 50 percent effective and don't require technical skills, and most applications are crashed because of temporary system failures or lack of resources.

Reboot your smartphone. This clears RAM and resets background processes. On Xiaomi with MIUI, hold the power button for 5-7 seconds, then select Reboot. If the device is frozen, use a hard reboot: press Power + Volume up for 10-15 seconds.

Check the space available on the device. Apps need at least 1-1.5 GB of free memory to run smoothly.

1. Open the Settings → Memory.
2. See the Used graph – if less than 10% is free, delete unnecessary files or transfer them to a memory card.

Update the problem app. Go to Google Play, find the program, and click "Update." If you don't have a button, you have the latest version. In this case, try to roll back (more on that below).

• 🔄 Reboot is a universal way to reset temporary OS errors.
• 📱 Memory – less than 1 GB of free space causes crashes even in system applications.
• 🔼 Updates – Newer versions often fix critical bugs.
• 🛠️ Cash – Clearing temporary files can bring an application back to life.

2. Cleaning the cache and application data

Cache is a temporary file that speeds up programs, but over time it can get corrupted or take up too much space, causing crashes, and cleaning the cache is secure and does not delete your data (logins, messages, etc.).

How to clear the cache:

1. Go to Settings → Applications → Application Management.
2. Select a problem app (such as WhatsApp or Instagram).
3. Click "Clear the cache."
4. If it doesn’t work, try Clear Data (⚠️ this will delete all settings and application files!).

For system applications (e.g. Camera or Gallery), the path is different:

1. Open the Settings. → The phone.
2. Click 5-7 times on the MIUI version to activate the developer mode.
3. Back to Settings → Additionally. → For developers.
4. Enable the “Do Not Save Actions” option (this will turn off caching for all applications).

⚠️ Warning: Clearing the app data will result in logging out of your account and deleting local files (such as uploaded Instagram stories or saved games).

3. Battery and auto-start settings in MIUI

MIUI aggressively optimizes background processes to save battery life, often causing apps to fall asleep or crash when switching between them, particularly messaging apps (Telegram, Viber), games and push notification programs.

How to turn off optimization for a specific application:

1. Go to Settings → Battery and Performance → Battery Management.
2. Select “No Limits” mode for the problem application.
3. Go back and open Settings → Applications → Application Management.
4. Click on the desired application → “Autostart” → Allow autostart and background activity.

For POCO and some Redmi models, the path may be different:

Settings → Special features → Battery optimization → Select the application → Disable optimization

If after these actions the application still flies, check the permissions:

• 📱 Open Settings → Applications → Application Management → [Application Name] → Permissions.
• 🔓 Make sure all the necessary permissions (camera, microphone, storage, etc.) are enabled.
• 🔄 If permissions are already on, turn them off and turn them on again.

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On models with MIUI 14+, there is a hidden feature called Deep Optimization. To turn it off, type ##4636## in the Phone app, select Battery Information, and turn off the option called MIUI Optimization.

4.Conflicts with Google Play Services and Updates

Google Play Services is a background service that many apps depend on (especially games and programs with Google authorization).If it doesn't work properly, it can cause crashes. In 2026, Xiaomi users often face a problem after automatically updating Google Play Services to versions 24.10+.

How to check and correct:

1. Open Settings → Applications → Application Management → Google Play Services.
2. Click on “Clear Cache” and “Clear Data”.
3. Reboot the phone.
4. Run the problem app.

If that doesn’t work, try rolling back Google Play Services to the previous version:

1. Download the old version of APK from a trusted source (e.g. APKMirror).
2. Install the file by pre-authorizing installation from unknown sources (Settings → Applications → Special Access → Installation of Unknown Applications).
3. After installation, turn off the automatic update of Google Play Services in Google Play.

⚠️ Warning: Installing APK from unknown sources can be dangerous. Only download files from trusted sites (like APKMirror) and pre-screen them for viruses through VirusTotal. Don't turn off Google Play Services completely - it will disrupt many of the phone's features.

5.Firmware and MIUI problems

If apps crash after a MIUI update, the problem may be the firmware itself. Xiaomi sometimes releases bug builds that are patched in later versions. For example, MIUI 14.0.3 for Redmi Note 11 had a critical bug with Google Play that was only fixed in 14.0.5.

How to check and correct:

• 📱 Learn the current version of MIUI: Settings → About Phone → Version MIUI.
• 🔍 Check on forums (e.g. Mi Community or 4PDA) if there are any complaints about your version.
• 🔄 If the bug is massive, wait for the next update or roll back to the previous version (instructions below).

How to roll back firmware:

1. Download the desired version of MIUI for your model from the official Xiaomi website.
2. Rename the file to update.zip and move it to the phone’s root folder.
3. Open the Update app (Settings → About Phone → System Update).
4. Click on the three dots in the upper right corner → “Select update file” → specify update.zip.
5. Wait until the process is complete (the phone will reboot several times).

If the rollback didn't work, try resetting to factory settings. This is a last resort, but it helps in 80% of system failures.

Settings → About Phone → Backup and Reset → Local Backup

6.Iron problems: overheating and malfunctions

If apps crash when loaded (games, video editing, prolonged camera use), the cause may be overheating or component failure. Xiaomi (especially the budget models Redmi and POCO) are prone to overheating due to a weak cooling system.

How to diagnose:

• 🌡️ Install a temperature monitoring application (e.g., CPU Monitor or AIDA64).
• 🔥 If the processor temperature exceeds 60–65°C in idle or 80°C under load, this is critical overheating.
• 🛠️ Check if the battery is swelling (carefully press the back cover - if there are bulges, don't use the phone!).

How to lower the temperature:

• 🧊 Remove the case (especially silicone – it worsens the heat sink).
• 🔄 Close all background applications (Settings → Applications → Launched).
• 🎮 For games, reduce your graphical settings (in games like PUBG or Genshin Impact, select Balanced or Energy Saving mode).
• 🔋 Turn off fast charging if the phone is warming up while charging.

⚠️ Warning: If the phone turns off at temperatures above 70°C or shows a "Temperature too high" error, stop using immediately.Further overheating could damage the battery or motherboard. Contact the service center for a thermal paste and cooling system diagnosis.

If overheating is excluded, but the applications still fly out, hardware problems are possible:

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If applications only crash when they're doing something (like taking a video or connecting to Bluetooth), there's a 90 percent chance that the hardware is the problem, and then the software won't help, it needs repair.

7. Alternative methods: Safe Mode and ADB

If none of the above works, try Safe Mode, which only works with system applications, which helps to identify conflicts with third-party programs.

How to start Safe Mode:

1. Turn off the phone.
2. Hold the power button until the MI logo appears.
3. Release the power button and immediately press Volume down, hold until the system boots.
4. In the lower left corner of the screen, the inscription “Safe Mode” will appear.

In safe mode:

• Check if the problem app is crashing.
• If not, one of the installed applications is to blame. Uninstall suspicious programs (especially optimizers, antiviruses, launchers).
• If so, it is a problem in the system or in the hardware.

For advanced users, there is a method with ADB (Android Debug Bridge) that helps reset the settings of a particular application or disable MIUI optimization at the system level.

Instructions for using ADB:

1. Install ADB on your computer (download from https://developer.android.com/studio/releases/platform-tools).


2. Enable debugging over USB on your phone:




Settings → About Phone → Press 7 times on "Version MIUI" → Return to Settings → Additional → For Developers → Enable "Debugging on USB."




3. Connect the phone to the PC and execute the commands:





adb shell pm clear com.example.app // Cleanup of application data (replace com.example.app with problem application package)




adb shell settings put global hidden_api_policy 1 // Disable hidden constraints MIUI

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To find out the batch name of an app, use the command adb shell pm list packages | grep "name." For example, for Instagram it is com.instagram.android.

8.When to contact the service center

If you've tried all the methods, but the apps still crash, you might need professional intervention.

• 🔧 Departures are accompanied by artifacts on the screen (strips, flickering, distortion).
• 🔋 The phone is spontaneously turned off or restarted.
• 📱 Apps are dyed even in Safe Mode and after resetting settings.
• 🔥 The phone body heats up strongly into a simple (no load) one.
• 🛠️ Errors like "Unfortunately, System UI has stopped" appear on the screen.

The cost of repairs in official Xiaomi service centers (Moscow, 2026):

Before the service visit:

1. Back up your data (via Settings → About Phone → Backup or Mi Cloud).
2. Check whether the warranty is maintained (most Xiaomi models have a 12-month warranty).
3. If the phone is warranty, do not open it yourself - this will cancel the warranty obligations.

⚠️ Warning: Unofficial services often offer “cheap” repairs using used parts or analogues. This can lead to repeated breakdowns. Xiaomi is critical to use original components (especially batteries and displays).

FAQ: Frequent questions about the departures of applications on Xiaomi