Carrier Services on Xiaomi Redmi: understand the system application from Google

If you have ever looked into the list of installed applications on your Xiaomi Redmi or POCO, I'm sure you've noticed the mysterious Carrier Services app, which doesn't have a desktop shortcut, doesn't show up in the app menu, but it takes up space in memory and is updated periodically through Google Play. What is it, why is it needed on Xiaomi smartphones, and can it be safely removed? In this article, we will discuss in detail all the nuances associated with Carrier Services, including its impact on the network, SMS, Calls and even the autonomy of the device.

Many users mistake Carrier Services for a virus or an unnecessary bloatware, especially if they encounter it for the first time, but it is an official Google app that is closely integrated with the mobile operator’s services. Its main task is to ensure the correct operation of functions that depend on the SIM-maps: from sending MMS support for modern communication standards such as VoLTE (voice by voice) LTE) It's called Wi-Fi Calling, but why is it on Redmi when it's running the same thing as firmware? MIUI? The answer lies in the Android architecture and Google’s unification policy.

Carrier Services is not unique to Xiaomi – it is present on all smartphones with Google Mobile Services (GMS), including Samsung, OnePlus or Realme devices, but on Redmi and POCO This application may behave differently due to the features of the firmware MIUI, For example, conflict with Xiaomi’s branded services or consume more power in the background, then we will discuss how to check its impact on your device and what to do if it causes problems.

What is Carrier Services and why you need it on Xiaomi Redmi?

Carrier Services (translated as Operator Services) is a system application from Google that mediates between your smartphone and the mobile operator.

📶 Support for modern communication standards: ensuring the work of VoLTE (voice calls over the Internet) 4G), ViLTE (video calls), Wi-Fi Calling (wi-fi calls) and RCS (improved SMS).
📩 Processing MMS and SMS: Proper display of multimedia messages, support for long SMS (Concatenation) and service messages from the operator.
🔄 Updating the operator configurations: automatically receiving new settings APN, eSIM network parameters and profiles without manual intervention.
🛡️ Security: authentication SIM-Cards and fraud protection (e.g., number swapping when calling).

On Xiaomi Redmi smartphones, this app is especially important because the firmware MIUI It doesn't always keep up with the communication standards, for example, if your carrier has implemented VoLTE or Wi-Fi Calling, but MIUI Carrier Services can pull these features up on its own through Google’s servers, which explains why some users suddenly start to have previously unavailable options when they update the app.

But there’s also a potential problem: Carrier Services can duplicate the features of embedded services. MIUI, like-minded SIM Toolkit or Mobile Network Settings, which sometimes leads to conflict, such as:

⚠️ Double notifications of new SMS (one-off MIUI, Google-by-Google).
⚠️ Slowing down the network settings menu.
⚠️ Increased battery consumption due to background activity.

To see if you need this app, check if you're using the features it provides.If you're not calling on Wi-Fi Calling, you're not sending it. MMS and not RCS, But there is a caveat: some operators (for example, MTS or Beeline in Russia) link VoLTE to Carrier Services, and its shutdown can lead to a loss of voice in the Internet. 4G-network.

📊 You are using VoLTE or Wi-Fi Calling on your Xiaomi?

Yeah, all the time.

Sometimes.

No, I don't know what it is.

I tried it, but it doesn't work.

How to check if Carrier Services are installed on your Redmi

You can make sure that Carrier Services is available on the Xiaomi Redmi smartphone in several ways, the easiest is through the settings menu:

Open Settings → Applications → Application Management.
Click on the three dots in the upper right corner and select Show System Processes.
In the search bar, enter Carrier Services.

If the app is found, you will see it in the list with the gear icon and Google signature. LLC. Alternatively, through Google Play:

Go to the Carrier Services page on Google Play.
If the button shows Installed or Updated, then the application is active on your device.

On some Redmi models (e.g. Redmi Note 10 Pro) POCO X3 Pro) Carrier Services may be hidden under another name, com.google.android.ims:

adb shell pm list packages | grep -i carrier

This command (executed through ADB on PC) will display all packets associated with the operator's services. If the answer is package:com.google.android.ims, then the application is present.

💡

If you don’t see Carrier Services in the app list but suspect it, check your battery consumption in Settings. → Battery → Battery use: sometimes masquerading as Google Play Services or Android System.

The impact of Carrier Services on the work of Xiaomi Redmi: pros and cons

Carrier Services is a double-edged sword, one that is compatible with modern communication standards, and another that can put unnecessary strain on the system.

Advantages	Deficiencies
✅ Automatic update of operator settings without manual input APN.	❌ Increased battery consumption (up to) 5-7% day-to-day.
✅ Support for VoLTE and Wi-Fi Calling, even on older versions MIUI.	❌ Conflicts with Xiaomi branded services (e.g., duplication) SMS).
✅ Protection against fraudulent calls (checking numbers through Google database).	❌ He's borrowing. 100-150 MB of memory including cache).
✅ Compatibility with RCS (Chat on Google Messages).	❌ Can block manual settings APN (for example, for M2M-sim).

Carrier Services’ impact on Redmi budget models (e.g. Redmi) is particularly noticeable. 9A or Redmi A1), where limited CPU and RAM resources lead to delays in processing network requests:

🐢 Slow connection to the network after restart.
📵 Loss of signal when switching between 4G and 3G.
🔋 Quick battery discharge in standby mode (especially on the MIUI 12-13).

On the other hand, on the flagship models (Redmi). K50 Pro, POCO F4 GT) These problems are less common due to the more powerful hardware, and Carrier Services can be useful when roaming: it automatically loads local operators’ settings, saving time for manual setup.

💡

If you don't use VoLTE/Wi-Fi Calling and not sending MMS, Carrier Services can be turned off without any critical consequences, but before you do, check if your work depends on it. SIM-cards (especially if the operator requires special settings).

Can you remove or disable Carrier Services on Xiaomi Redmi?

Technically, you can't remove Carrier Services without root rights, because it's a system application from Google, but you can turn it off or restrict its activity. Here are the step-by-step instructions for each method:

Method 1: Disconnect via settings (without root)

Open Settings → Applications → Application Management

Find Carrier Services in the list (enable system display)

Click "Stop" or "Stop"

Confirm the action (may require a password)

Reboot your smartphone-->

After the shutdown, check:

📞 Do you have any calls (especially in the 4G-network).
📧 Are they coming? SMS/MMS.
🌐 Is the mobile internet missing.

If something stops working, turn the app back on. MIUI (For example, global or European disabling Carrier Services may cause a failure. IMS Service – in this case, only resetting the network settings (Settings) will help → SIM-maps and mobile networks → Resetting network settings).

Method 2: Limiting activity through ADB (advanced)

If disabling doesn’t help or you want to block the app completely, use the command ADB:

adb shell pm disable-user --user 0 com.google.android.ims

To get it back:

adb shell pm enable com.google.android.ims

⚠️ Note: On some versions MIUI (Especially Chinese, this command can lead to a mistake. IMS This is a complete reset of the device.

Method 3: Removal with root rights (for experienced)

If you have root, you can completely uninstall the app via Titanium Backup or ADB:

adb shell


su




mount -o rw,remount /system




rm /system/priv-app/CarrierServices/CarrierServices.apk




mount -o ro,remount /system

Removing Carrier Services could disrupt eSIM, VoLTE and service messages from the carrier, and on some Xiaomi models, it also blocks security updates through Google Play.

How to Upgrade Carrier Services to Xiaomi Redmi and Fix Errors

If Carrier Services is not working properly (e.g., the operator’s settings are not loaded or VoLTE is missing), the first thing to do is update the app.

Method 1: Through Google Play

Go to the Carrier Services page.
Press Update (if the button is active).
Reboot your smartphone.

Method 2: Manually via APK

If the update is not available via Google Play (for example, due to regional restrictions), download the latest version. APK from a trusted source (such as APKMirror) and install manually. It is important to choose a version that is compatible with your firmware. MIUI:

📌 For MIUI 12-13 fit 100+.
📌 For MIUI 14 and newer - 120+.

After the update, follow the following steps to reset your settings:

Go to Settings. → SIM-maps and mobile networks → Additionally. → Resetting network settings.
Put it in. SIM-card again (if the physical card is used).
Reset the device.

If VoLTE or Wi-Fi Calling does not work after the update, check:

🔄 Does your carrier support these features (a list of supported operators can be found on Google’s website).
📋 Is it right to be configured? APN (Sometimes Carrier Services drops it to default values).
🔧 Are options included in settings: Settings → SIM-maps and mobile networks → [Yours. SIM] → Turn on VoLTE/Wi-Fi Calling.

What if the mobile network is lost after the update?

If after updating Carrier Services smartphone stopped catching the network, try: 1. Delete the cache of the application (Settings) → Annexes → Carrier Services → Memory. → Clear the cache. 2. Reset the network settings (see instructions above). 3. temporarily disable Carrier Services and check if the connection is restored. 4. If nothing helps, roll back to the previous version. APK (You can download it from APKMirror).

Carrier Services Alternatives: Can You Do Without It?

If you have decided to disable Carrier Services but are afraid of losing functionality, consider alternative solutions:

Function	The alternative	Notes
VoLTE/Wi-Fi Calling	Brand settings MIUI	It works only if the operator supports these functions at the firmware level.
RCS (Chat in SMS)	Google Messages without Carrier Services	It works partially, but there may be problems with activation.
Auto-tuning APN	Manual input APN	You need to know the parameters of your operator.
MMS	Third-party messengers (Telegram, WhatsApp)	No substitute SMS, but reduces the need for MMS.

For example, for VoLTE on Redmi, you can try:

Disable Carrier Services.
Manually enable VoLTE in the engineering menu (dial ##4636## and select Phone Information) → Set preferred network type → LTE only).
Reboot the smartphone.

However, this method does not work for all operators: Tele2 in Russia requires Carrier Services to activate VoLTE, while MTS can work without it.

For RCS (improved SMS) The alternative will be the Google Messages messenger with manual activation:

Install Google Messages.
Open the app settings and turn on Chat (RCS).
If activation fails, try using it. VPN (for example, USA or UK).

Frequent problems with Carrier Services on Xiaomi Redmi and their solutions

Xiaomi Redmi users often encounter bugs related to Carrier Services, and let’s look at the most common ones and how to fix them:

Issue 1: Permanent Notifications “Carrier Services Stopped”

Reason: Firmware conflict MIUI or corrupted application data.

Decision:

Clear cache and data: Settings → Annexes → Carrier Services → Memory. → Clear the cache/data.
Update the app through Google Play.
If the error is repeated, disable the application (see the instructions above).

Problem 2: Battery discharge due to Carrier Services

Reason: Background activity of the app, especially on older versions MIUI.

Decision:

Limit background activity: Settings → Annexes → Carrier Services → Battery → Limit background activity.
Turn off auto-update for the app in Google Play.
Install Greenify (root required) to force the app to freeze.

Problem 3: VoLTE is not working after the update to Carrier Services

Reason: Incompatibility of the application version with firmware MIUI operator.

Decision:

Reverse to the previous version of Carrier Services (download) APK APKMirror).
Check the settings. APN: Settings → SIM-maps and mobile networks → Access points (APN) → Select your operator profile.
Contact the operator and request that you send your VoLTE settings via SMS (It's usually a free service).

Problem 4: Carrier Services is blocking manual settings APN

Reason: The app automatically overwrites APN, Considering your settings a priority.

Decision:

Disable Carrier Services before setting up APN.
Use third-party management apps APN, for example, APN Settings.
Set up. APN via the engineering menu (code #4636##).

💡

If after manipulation with Carrier Services calls stopped working, check if the settings are not lost IMS. To do this, dial ##4636##, select Phone Information and make sure that the VoLTE Provisioned option has a value of 1.

FAQ: Answers to Frequent Questions about Carrier Services on Xiaomi Redmi

Can Carrier Services be completely removed without root?

No, without root rights, you can only disable the application through settings. Complete removal requires superuser rights or modified firmware (for example, LineageOS).

Why does Carrier Services take up so much space?

The application caches operator data, settings APN and log files to diagnose problems. → Annexes → Carrier Services → Memory. → Clear the cache) can release until 50-100 MB.

Will it work? 5G Carrier Services without Carrier?

Yes, 5G It doesn't depend on Carrier Services, because it's a modem hardware function, but VoNR is a function of the modem. 5G) An up-to-date version of the application may be required.

How can I check if my carrier uses Carrier Services?

Install the NetMonster or Telephony Info app in the section. IMS Status will indicate whether the services are active VoLTE/Wi-Fi Calling and what application serves them.

Why Carrier Services stopped coming after shutdown SMS?

Your carrier is likely to use Carrier Services for routing. SMS (particularly MMS). Turn the app back on or set it up APN Also check if it's blocking. SMS your application to block spam (for example, MIUI Security).