Xiaomi is one of the world's largest smart tech companies, with millions of users familiar with smartphones, TVs and smart home gadgets. But where exactly is it located? Where are the key decisions made, and where do the global empire of Mi, POCO and Redmi run from?
If you're planning to collaborate, want to file a complaint, or just wondering how the brand's logistics work, this article will help you understand. We've collected the current 2026 addresses of headquarters, offices in Russia and other countries, and also tell you where Xiaomi devices are physically manufactured. Spoiler: despite its Chinese roots, some products are assembled in India, Indonesia and even Brazil - this affects prices and availability in different regions.
Xiaomiβs official headquarters in China
The company is headquartered in Beijing, China's capital, and is home to senior management offices, including founder Lei Jun, as well as development, marketing and global strategy departments.
Xiaomi Corporation Beijing Xiaomi Software Co., Ltd.
No. 16, Zhichun Road, Haidian District, Beijing, 100080, China
Known as Xiaomi Science Park, this is a modern campus with thousands of employees, and interestingly, it is also close to the offices of other tech giants like Baidu and Lenovo, making Haidian a real silicon valley in China.
- π’ Campus area: over 300,000 mΒ²
- π₯ Number of employees in Beijing: ~15,000 people
- π Here's the development: firmware MIUI, Smartphone design, brand strategy
It's important to understand that this is not a factory, but an administrative center, and Xiaomi's production facilities are distributed across countries, as detailed in the section on factories.
Xiaomi offices in Russia: Moscow, St. Petersburg and regions
In Russia, the company is represented by an official representative office that coordinates sales, service support and marketing, headquartered in Moscow, but there are also regional offices.
| Town | Address | What's in here? |
|---|---|---|
| Moscow | 115054, Moscow, Dubininska Street, 57, p. 1 | Head office, marketing department, PR, logistics |
| St. Petersburg | 191023, St. Petersburg, Mokhovaya str., 38, lit. | Regional Support Centre, warehouse |
| ekaterinburg | 620014, Yekaterinburg, Kuibyshev str., 44, office 501 | Service center, distribution |
| Novosibirsk | 630005, Novosibirsk, Kainskaya str., 1, office 305 | Logistics hub for Siberia |
Please note: these are not shops, but administrative and logistics centers. To buy equipment, contact the branded Mi Store stores or official retailers (Svyaznoy, M. Video, Wildberries).
β οΈ Note: In 2022-2023, Xiaomi temporarily suspended the supply of some models to Russia due to sanctions.
Where Xiaomi equipment is produced: factories in China and other countries
Xiaomi is owned by Chinese investors, but the company does not own factories. OEM-Manufacturers (Original Equipment Manufacturers:
- π Foxconn (Taiwan) β assembles flagship smartphones (Xiaomi 14, Mix Fold 3)
- π BYD Electronic (China) - produces budget models (Redmi Note 13, POCO X6)
- π Hipad Technology (China) β specializes in smart watches and fitness bracelets
- π DBG Technology (India) β assembles smartphones for the local market
The geography of production is constantly expanding, for example, in 2023 Xiaomi opened a new factory in Vietnam to produce smart speakers and IoT devices, and in Brazil localized the assembly of Redmi smartphones for Latin America.
Why does Xiaomi not have its own factories?
If you see the words Made in India or Made in Vietnam on the box, it's not fake, because it optimizes logistics for specific regions, and the quality of control remains Chinese.
How to Contact Xiaomi: Contacts for Claims and Cooperation
Xiaomi does not have a single call center for all countries, but there are several official communication channels:
- For Russia and CIS: π§ Email: support.ru@xiaomi.com (technical support) π Phone: +7 (495) 663-55-33 (for partners and media) π¬ Chats: Telegram, VKontakte
For global queries:
- π Official website: mi.com/global/contact
- π§ Email: global@xiaomi.com (business-only)
- Use IMEI: On the IMEI.info website, you can check the country of origin by serial number.
The factory code in the firmware can look like this:
Hardware version: M2101K7AG (ING)
M2101K7AG - model (Redmi Note 10 Pro)
ING β plant in India (Hipad or DBG)β οΈ Note: Smartphones assembled in India or Indonesia may have different configurations (for example, a different power supply for local outlets.
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If you buy Xiaomi abroad (like Dubai or Hong Kong), check for support for the right LTE frequencies for Russia.
Myths and Truths About Xiaomi Location
There's a lot of rumors going around the company, and we're going to look at the most popular ones.
- π Myth: "Xiaomi is an American company, just manufactured in China." Truth: 100% Chinese brand, headquartered in Beijing, and the stock is traded on the Hong Kong Stock Exchange (HKEX: In the US, Xiaomi has only a small office for legal matters.
- π Myth: "All Xiaomi smartphones are made in one factory in Shenzhen." Truth: Production is distributed at 10.+ countries, for example, POCO X5 Pro assembled in India, and Xiaomi 14 Ultra β at the Taiwanese factory Foxconn.
- π Myth: "There is no official Xiaomi in Russia, only gray dealers." True: Since 2015, Xiaomi Russia, a subsidiary with an office in Moscow, has been operating in Russia, responsible for warranty, service centers and marketing.
Another misconception is that Xiaomi is copying Apple, which actually has its own R&D centers in Beijing and Shenzhen, where they develop chips (like the Surge C2 for IoT) and cameras (with Leica).
π‘
Xiaomi is a global company with Chinese roots, but without being tied to one country: headquartered in Beijing, manufacturing worldwide, and offices even in Europe, which allows the brand to remain flexible and competitive.