The past year has been a watershed for Xiaomi, a company that held the second-largest smartphone sales in the world in 2021. Today, the brand faces a range of challenges, from technological disruptions to geopolitical challenges. Users notice deteriorating firmware quality, delays in updates, and analysts record a drop in market share in key regions. But what exactly went wrong?
In this article, we will look at 7 major factors that have affected the brandβs current position, from internal errors to external circumstances. You will learn which models have been hit the hardest, how sanctions have affected services, and what to do if your Xiaomi gadget has become worse since the last update.
Spoiler: The situation is not clear: Xiaomi is actively reshaping its business model to focus more on the premium segment and the smart home ecosystem, and many users of budget smartphones Redmi and POCO face system lags after upgrading to HyperOS, and routers complain of firmware problems due to server restrictions in Russia.
1.Sales drop: Why Xiaomi is losing ground?
According to Counterpoint Research, in the first quarter of 2026, Xiaomiβs share of the global smartphone market fell to 12.3% β 2.1% less than a year earlier.
Main factors:
- π Competition with killer brands: Realme, Infinix and Tecno offer similar specs for the same price, but with more aggressive marketing in developing countries.
- π° Inflation and price growth: the average cost of Xiaomi smartphones has increased by 15-20% In two years, it has pushed away budget buyers.
- π Change of strategy: the company moves from βdemocraticβ prices in favor of premium lines (Xiaomi 14 Ultra, MIX Fold 3, which is not available to the mass consumer.
- π« Sanctions: some services (e.g. Mi Cloud for new accounts) have stopped working in Russia, which has reduced user loyalty.
The POCO segment, a sub-brand that used to be marketed as a βflagship killer,β was particularly hard hit in 2026, when the POCO F6 Pro and POCO X6 received criticism for overheating and unstable camera performance, which was previously uncharacteristic of the lineup, which analysts attribute to savings in testing and the departure of key engineers to other companies.
2. HyperOS problems: why is the new firmware breaking smartphones?
In late 2023, Xiaomi introduced HyperOS, a new operating system that was supposed to replace MIUI. The update promised improved performance, better optimization and ecosystem unification.
- π’ System lags: even on flagships (Xiaomi) 13T, Redmi K60) There were delays in opening applications.
- π Increased battery consumption: some models began to discharge 20-30% faster after updating.
- π± Failures in the work of sensors: stopped working correctly gyroscope, compass and NFC multiple-device.
- π Forced updates: users complain that the system automatically installs HyperOS without the possibility of rollback.
The problem is compounded by the fact that Xiaomi has closed access to older versions of MIUI on its official website, now rollback to the previous firmware is possible only through informal channels (for example, Xiaomi.eu), which is fraught with loss of warranty. Moreover, in Russia, due to sanctions, some update servers do not work, which leads to errors when installing HyperOS.
How to get rid of HyperOS to MIUI?
β οΈ If your Xiaomi smartphone after upgrading to HyperOS began to overheat or turn off, do not try to reset the settings through Recovery - this can lead to a complete loss of power. IMEI On some models (e.g. Redmi Note 12) check for updates in Settings section first. β The phone. β Updating the system.
3. Sanctions and their impact on the operation of Xiaomi devices in Russia
Since 2022, Xiaomi has faced a number of restrictions that directly affect Russian users.
| Service/Function | Problem. | Bypass |
|---|---|---|
| Mi Cloud | It is impossible to create a new account with Russian IP | Use a VPN (such as ProtonVPN) or local backups |
| PO Updates | Delays or errors when loading firmware | Download firmware manually from Xiaomifirmware.com |
| Mi Pay | It does not work with Russian bank cards. | Use Google Pay or Samsung Pay |
| Voice assistant Xiao AI | Disconnected for the Russian region | Install Google Assistant or Alice from Yandex |
| Apps (Mi Home, Mi Fit) | Limited functionality for smart devices | Use alternative firmware (e.g. Home Assistant) |
The most painful problem is the blocking of Mi accounts. Many users report that after the change of their accounts. SIM-Their Mi Accounts are blocked with a requirement to verify identity through a Chinese phone number, and this problem can only be solved by asking for support with a receipt of purchase, which is not always possible.
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If you have a Mi Account blocked, try to restore access via the web version of account.xiaomi.com using a VPN (region: Hong Kong or Singapore), in some cases, this helps to bypass regional restrictions.
4.Smart Devices Issues: Why Xiaomiβs Ecosystem Is Failing
In addition to smartphones, the Mi Home line of smart devices has also been affected, with users complaining about:
- π Loss of server connectivity: Many devices (such as Mi Robot Vacuum or Mi Air Purifier) have stopped connecting to the Mi Home app.
- π Frequent connection breaks: Xiaomi Router routers began to βloseβ connected gadgets after updating the firmware.
- π οΈ Lack of updates: Some smart bulbs and sensors no longer get firmware, leading to conflicts with newer versions of the app.
The main reason is the transfer of servers from Europe to Asia and the blocking of some of them. IP-As a result, many devices either malfunction or require manual configuration via a local network.
For example, owners of Xiaomi Mi Band 8 faced the fact that the fitness bracelet stopped synchronizing data with Mi Fit. The solution is to use alternative applications like Notify & Fitness or Zepp Life, but they do not support all the features of the original software.
2. Install alternative software (e.g. Home Assistant for LAN management).
3. disable automatic firmware update in the device settings.
4. Create a backup of settings through configuration export.-->
5.Build quality: why are Xiaomi's new smartphones breaking down more often?
Analysis of service centers shows that over the past two years the number of appeals on the following issues has increased:
- π§ Screening: especially relevant for POCO X5 Redmi Note 12 (defect of the adhesive layer).
- π Battery bloating: fixed on models over 1.5 years old (e.g. Xiaomi) 11T).
- πΆ Problems with antennas: deterioration of cellular signal after falls (even minor ones).
- π Failures of speakers: Xiaomi 13 Lite and Redmi K50i Often the lower speaker fails.
Experts attribute this to cheaper manufacturing processes, such as the Redmi Note 12 Pro+, which uses metallized plastic instead of an aluminum frame, which reduces the strength of the case, and the POCO F5 uses cheaper microphones, which worsens the quality of sound recording.
β οΈ If you notice that your Xiaomi screen has started to βgo awayβ at the edges, do not try to glue it yourself with superglue β this can damage the plumes).
6. Xiaomi's Outlook: Should You Buy Their Techniques in 2026?
Despite the challenges, Xiaomi remains one of the leaders in terms of price/quality, but there are a few key points to consider before buying:
Pros:
- β Premium models (Xiaomi 14 Ultra, MIX Fold 3 is a success and competes with Samsung Galaxy S24.
- β The smart home ecosystem is still one of the most developed (if you donβt take into account server problems).
- β Prices for old flagships (Xiaomi) 12S Ultra, Redmi K50 Pro) fell on 30-40%, Which makes them a bargain.
Cons:
- β Budget models (Redmi) 12C, POCO M6) Suffer from poor HyperOS optimization.
- β Sanctions risks: there is no guarantee that Mi Cloud or Mi Home services will work in Russia in a year.
- β Repair difficulties: Official service centers are closing, parts become scarce.
If you still decide to buy a Xiaomi gadget, follow this algorithm:
2.Clarify if Mi Cloud is working for this model in your area.
3. Read reviews about a particular firmware (e.g., 4pda.to or miui.su).
4.If you take a budget model, be prepared for possible lags after upgrading to HyperOS.
5. For smart devices, check compatibility with alternative platforms (Home Assistant, Tuya).-->
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In 2026, Xiaomi should only buy if you are ready for possible problems with software and services. The best choice is the flagships of the last year (Xiaomi 13T, Redmi K60 Pro), which have already received all critical updates and are sold at a discount.
7. Xiaomi Alternatives: Where Are Users Going?
Those who are disappointed in Xiaomi are more likely to switch to:
- π± Samsung: especially for those who want stable software and long-term support (4-5 The downside is the high price.
- π₯ Realme/Nothing: Offer aggressive pricing and good performance, but smart home ecosystem is weaker.
- π Apple: for those willing to pay for stability and durability. Used iPhones 12/13 Now they are comparable to the new Xiaomi.
- π€ Google Pixel: Best Cameras and Pure Android, but Weak Market in Russia.
If youβre interested in the smart home ecosystem, look at Amazon Echo + Philips Hue or Aqara (works without being tied to Chinese servers). For budget smartphones, the Motorola Moto G or Nokia XR21 are a good alternative β they receive less updates, but also have fewer crashes.