Have you bought a Xiaomi device and want to make sure that the warranty is still valid? Or are you planning to buy a used gadget and doubting the honesty of the seller? Verification of the warranty period is a critical step that will prevent you from buying a gray device or an expired device. In this article, we will analyze all official and alternative methods, including hidden chips for Chinese versions of smartphones that were not sold in Russia.
The warranty period for Xiaomi equipment varies from 6 months to 3 years depending on the type of device and the region of sale. For example, smartphones in Russia have a standard 12 months, and smart watches – only 6. But there are nuances: the battery warranty is often shorter than the device itself, and for some models (for example, Xiaomi 13T Pro) there are extended loyalty programs. We collected current data for 2026, including changes in the policy of service centers after the company leaves the Russian market.
1. Verification of warranty through the official Xiaomi website (for global versions)
The most reliable way is to use the warranty check service on the official website, which works for devices purchased from authorized stores (including Mi Store, Svyaznoy, M. Video until 2022), you will need an IMEI (for smartphones) or a serial number (for other equipment).
Instructions:
- 📱 For smartphones: dial *#06# - a window with a IMEI (Write down both numbers if there are two).
- 🖥️ For laptops/tablets: the serial number is usually indicated on the box or under the battery (format: 22101XXXXXXX).
- ⚙️ For smart watches (Mi Band, Watch): the number on the back of the case or in the settings of the Mi Fit application.
Next:
- Go to mi.com/global/verify (for global versions).
- Enter IMEI/serial number and captcha.
- The system will show the status of the warranty, the date of activation and the region of sale.
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If the site produces a "Device not found" error, your device may be the Chinese version (with the CN suffix in the model).
⚠️ Note: Since 2023, Xiaomi has been blocking warranty verification for devices purchased in Russia through unofficial channels (e.g. AliExpress or gray suppliers.
Verification through Mi Account (for tied devices)
If your gadget is linked to a Mi Account, you can find out the warranty status through the Mi Community app or the web version, which works even for devices purchased in China, but with a global account tied.
Step-by-step:
- 📲 Open the Mi Community app (download to Google Play or App Store).
- 👤 Sign in to your Mi Account (the same as on your device).
- 🔍 Go to the Devices section → My devices.
- 📄 Click on the desired gadget – a tab will open with details, including the activation date and warranty period.
If the device does not appear in the list, check:
- 🔄 Synchronization of data in smartphone settings (Settings) → Mi Account → Synchronization).
- 🌍 Account region (should match the region of purchase of the device).
What if the Mi Account does not show the device?
3. Checking the Chinese versions (CN/ROM) through alternative services
Devices purchased in China (with China ROM firmware) are not displayed on Xiaomi’s global website.
| Service | Reference | Checks | nuance |
|---|---|---|---|
| Xiaomi China Warranty | order.mi.com | Guarantee for CN-version | Requires a Chinese phone number for SMS-confirmation |
| IMEI.info | imei.info | Region, date of production | Paid extended verification (from $1) |
| SNRDeepInfo | snrdeepinfo.com | Serial number, model | Supports Redmi, POCO, Black Shark |
Xiaomi also works with China ROM through the Mi Home app (if the device is connected to the smart home). Go to Profile → My devices → Details – there may be an activation date displayed.
Check by check or box (for Russian purchases)
If you bought a device in Russia before 2022 in official stores (Mi Store, Svyaznoy, M. Video), the warranty card or check contains all the necessary information.
What to look for on the box/check:
- 📅 Date of sale - from it the warranty period is calculated.
- 🏷️ Hologram – the original box Xiaomi has a silver sticker with a logo.
- 🔢 IMEI/Serial number – must match what is on the phone (*#06#).
- 📄 Warranty card – it specifies the term (usually 12 months for smartphones).
If the check is lost but the purchase was on the card, request a bank statement to replace the check. For purchases on Wildberries or Ozon, the order history can be found in your personal account.
⚠️ Attention: C 2023 Xiaomi service centers in Russia are officially not working, but some workshops accept devices under warranty, purchased before the launch of the new service. 2022 Please check the list of accredited centers on the websites xiaomi.ru or mi.com/ru.
5. warranty periods for different Xiaomi devices (Table 2026)
The warranty period depends on the type of device and region, and the following are current data for Russia and the global market (based on official documents from Xiaomi).
| Type of device | Term of guarantee (Russia) | Guarantee Term (Global Market) | Exceptions |
|---|---|---|---|
| Smartphones (Xiaomi, Redmi, POCO) | 12 months | 12–24 months (in the EU) | Battery - 6 months |
| Smartwatches (Mi Watch, Mi Band) | 6 months | 12 months | Straps - 3 months |
| Laptops (Mi Notebook) | 12 months | 24 months (in China) | Battery - 12 months |
| Televisions (Mi TV) | 12 months | 24–36 months (in the EU) | The Matrix - 12 months |
| Routers (Mi Router) | 12 months | 12 months | Antennae - 6 months |
Importantly, for devices purchased from AliExpress or other Chinese stores, the warranty is valid only in China, and in Russia they will not be accepted into the Xiaomi service center, even if the deadline has not expired.
☑️ What to do if the guarantee expires?
6. Frequent problems and how to avoid them
When checking the warranty, users encounter common errors, and here's how to fix them:
- 🔄 "The device was not found in the database" → Check the correct input. IMEI (If the error persists, the device is "gray" or fake.
- ⏳ "Warranty expires, but check shows different deadline" → The period is counted from the date of activation (first inclusion), not the purchase.
- 📦 "IMEI The box and the phone don't match" → It's a sign of a fake or a re-stitched device.
- 🌍 "The region is not the same as my country" → The device was brought from abroad. The warranty in Russia does not work.
If you buy a used device, ask the seller:
- 📸 Send a photo of the check and box with IMEI.
- 🎥 Take a video with a demonstration of the device and check *#06#.
- 🔗 Unrespond Mi Account (if the seller refuses - it is suspicious).
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If a seller claims that the warranty is “transferred to a new owner,” it is a lie. Xiaomi’s warranty is tied to the first buyer and is not carried over at resale.