Where Xiaomi is located: addresses of headquarters, factories and offices in 2026

Xiaomi is one of the world’s largest electronics companies, with millions of users familiar with smartphones, smartwatches and home gadgets, but many don’t know where the brand’s key assets are located, from the head office to the factories where the machines are assembled, and this information is important not only for business partners, but also for ordinary customers who want to understand where their devices come from and how logistics work.

In 2026, Xiaomi continues to expand its presence, now it has offices in dozens of countries, including Russia, India and Europe, but where is the brand’s historic headquarters, what addresses are relevant for communication with support, and where do popular models like the Redmi Note 13 or Mi 14 produce?

We have gathered verified data on Xiaomi locations, including maps, contacts and features of each object, and we will also tell you how to distinguish an official office from fraudulent “representatives” that sometimes pose as a brand.

Xiaomi Head Office: Address and How to Get There

Xiaomi’s main headquarters are in Beijing, China, where key decisions are made for the company’s development.

Xiaomi Headquarters No. 68, Zhichun Road, Haidian District, Beijing, 100080, China

This is a building in Haidian, Beijing’s tech hub that also houses the offices of other giants like Baidu and Lenovo, and Xiaomi previously rented space in the TusPark business center, but moved to its own skyscraper, Xiaomi Science & Technology Park, in 2019.

Visiting the headquarters requires a pre-registration: the company does not conduct tours for the general public, but sometimes organizes events for partners and media. Tourists can view the building from the outside - its futuristic design with the Mi logo on the facade has become one of the attractions of the area.

Xiaomi plants: where they produce smartphones and smart equipment

Unlike Apple, which has outsourced production to partners, Xiaomi combines its own factories with contract plants, most of which are assembled in China and India, but there are other locations.

The main production capacities:

• 🏭 China (Shenzhen, Changsha, Nanchang) – the flagship models (Mi 14, Mix Fold 3) and components for smart home are produced here.
• 🇮🇳 India (Noida, Sri City) is the largest plant outside of China, specializing in Redmi and the Redmi. POCO locally.
• 🌍 Brazil, Indonesia, Vietnam – assembling budget smartphones for regional markets.

Xiaomi does not have its own factories in Russia, all of which are imported from China or India, but in 2023, it was reported that it plans to localize production of some models in partnership with Russian companies.

⚠️ Note: Xiaomi smartphone boxes often have “Made in China” on them, even if the device is assembled in India or Brazil, because the final assembly may take place in China and the components are manufactured in different countries.

Xiaomi’s official representative offices in Russia: addresses and contacts

In Russia, Xiaomi is represented through its subsidiary Xiaomi Russia, which deals with distribution, service and marketing.

Xiaomi Russia (headquarters) 121099, Moscow, Novozavodskaya str., 19, p. 1, floor 3

Telephone: +7 (495) 120-44-70

Email: service.ru@xiaomi.com (for partners)

This office has been operating since 2015 and coordinates all brand operations in the country, where logistics, marketing and technical support are located. For ordinary users, there is no office visit, all issues are resolved through:

• 📞 Hotline: 8 (800) 555-05-05 (call in Russia free of charge).
• 💬 Chat at Mi Community: https://c.mi.com/ru/ (respond 24 hours).
• 📧 Email: support.ru@xiaomi.com (for guarantee matters).

Besides Moscow, Xiaomi has regional offices in St. Petersburg, Yekaterinburg and Novosibirsk, but they are only engaged in logistics and do not accept visitors. The full list of service centers can be found on the official website in the Support → Service Centers section.

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Before visiting the Xiaomi service center, be sure to register online through the website mi.com/ru/service. Without a record, you may not be accepted!

How to distinguish Xiaomi’s official office from scammers

In recent years, cases of fraudsters creating fake Xiaomi “representations” by offering “exclusive” discounts or “official” repairs have become more frequent.

1. All real offices and service centers are listed on the official website. mi.com/ru under “Contacts».
2. Logo and branding: Official centers use corporate colors (orange + gray) and original symbols.
3. When contacting the service center, ask for a license for repairs or a contract with Xiaomi Russia.
4. Payment methods: Fraudsters often require a transfer to a card or cryptocurrency, and official centers accept cash, bank cards, and non-cash settlement under contract.

Especially careful when buying equipment “directly from China” through unknown sites.The only official channel of import to Russia is distributors accredited by Xiaomi Russia.

⚠️ Attention: B 2023 In the same year, Rospotrebnadzor warned of the rise in the number of fake Xiaomi “service centers” that offer “accelerated” repairs at inflated prices. mi.com/ru/service/price.

Where else to find Xiaomi: museums, shops and partners

In addition to offices and factories, Xiaomi is represented in several unusual locations that may interest fans of the brand:

• 🏛️ Muji × Xiaomi Store (Beijing) – a joint store with the Muji brand, where exclusive accessories are sold (address: Sanlitun) SOHO, Chaoyang District).
• 🛒 Mi Home (Moscow, shopping center "Europesky") - a branded store with a full range of equipment and a test area.
• 🎮 Xiaomi Gaming Lab (Shenzhen) – the center for the development of gaming smartphones (Black Shark), available only for partners.
• 📱 Mi Fan Festival (held annually in China) – an event for fans with presentations of new products.

In Russia, the largest Xiaomi stores are located in Moscow (Aviapark shopping center), St. Petersburg (Gallery) and Yekaterinburg (Greenwich). The full list of sales points can be found on the map in the Mi Store app or on the website. mi.com/ru/where-to-buy.

Business partners are interested in showrooms in Hong Kong and Dubai, where prototypes and technologies for smart homes are showcased, but only companies with official invitations are allowed to access them.

How to Contact Xiaomi: All Support Channels

If you need to resolve a warranty, repair or purchase issue, Xiaomi has several official communication channels, depending on the type of problem:

For prompt solution of problems we recommend:

1. First contacting the chat on the site is the fastest way.
2. If the issue is complex (for example, denial of warranty), write to support.ru@xiaomi.com with the order number or IMEI of the device.
3. For claims on the quality of goods, use the book of complaints in the service center or contact Rospotrebnadzor.

Xiaomi does not provide support through social networks (Vkontakte, Telegram) – all official channels are posted only on the Internet. mi.com/ru.

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The only official Telegram channel Xiaomi Russia — @mi_russia. All other channels called “Xiaomi” or “Mi” are not owned by the company and may spread false information.

Frequent questions about Xiaomi locations