Where Xiaomi Stores Records of Conversations: Hidden Folders, Cloud, and Backups

Have you recorded an important conversation on Xiaomi but can't find a file? Or accidentally deleted an audio recording and want to restore it? In this article, we'll look at all the possible locations for storing call records on Redmi, POCO and Mi smartphones, from standard folders to hidden system directories, and how to transfer records to the cloud, export to the PC, and what to do if files are lost after the MIUI update.

Let’s warn you right away: the location of the records depends on the firmware version (MIUI 12/13/14/15), the phone model and even regional settings. For example, on the Xiaomi 13 Pro with global firmware, the path to the files may differ from the Chinese version of the Redmi Note 12.

If you're looking for voice messages from messaging apps (WhatsApp, Telegram), go straight to the pro-third-party app section.

1. Standard Storage: Recorder folder on internal memory

90% of the time, Xiaomi conversations are recorded here:

/storage/emulated/0/Recorder/CallRecord/

Or alternative path (for older versions of MIUI):

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open the Files app** (yellow folder icon).
2. Go to the Local Storage tab. → Internal memory.
3. Find the Recorder folder (or MIUI → sound_recorder).
4. Inside, there will be a CallRecord subfolder with all entries in.m4a or.amr format.

⚠️ Warning: If there is no folder, check if the call recording function is enabled in the phone settings (MIUI EU) default record disabled due to privacy laws.

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If you can't see the Recorder folder, try typing it into the Files search box, sometimes hidden in the system directories.

Record files have a standard name:

• 📞 Call_20260515_143022_+79123456789.m4a — date, time and subscriber number.
• 🔇 Incoming_20260510_091547_Unknown.amr — hidden-number.
• 📤 Outgoing_20260512_184533_Mom.m4a — call-out.

2. Alternative paths: where else may the records lie

If the Recorder folder is empty, check these locations:

🔍 How to check all paths quickly? Use a file manager with a search (e.g. Solid Explorer or Solid Explorer). FX File Explorer) and enter the extension in the search bar.m4a,.amr.mp3.

3. Cloud Storage: How to Find Records in Mi Cloud

If the phone is synced to the Xiaomi cloud, the records can be automatically copied there.

1. Open your browser and go to cloud.xiaomi.com.
2. Sign in with the same Mi Account that is linked to your phone.
3. In the left menu, select the Records section (or the Recorder in English).
4. Sort files by date to find the desired record.

⚠️ Warning: The free Mi Cloud plan only has 5GB of space available. If the limit is exhausted, new records won't sync. Check the free space in the cloud settings.

📌 How to enable automatic uploading of records to the cloud:

1. Open the Settings. → Mi Account → Mi Cloud.
2. Find the Synchronization of Recordings (or Recorder).
3. Activate the switch and select Only via Wi-Fi to avoid wasting mobile traffic.

4. How to export records to a PC or other phone

To transfer recordings of conversations from Xiaomi to your computer or other device, use one of these methods:

🖥️ Method 1: Through USB-cable

1. Connect your phone to your PC via USB-C cable.
2. On your phone, select File Transfer (or MTP) mode.
3. On your computer, open the Explorer and go to the Internal Memory → Recorder → CallRecord folder.
4. Copy the necessary files to the hard disk.

☁️ Method 2: Through cloud services

• 📁 Google Drive: Upload files via Files by Google or the web version.
• 🌐 Dropbox/OneDrive: Install the application and download the records manually.
• 📤 Telegram: Send files to yourself in “Saved Messages” (limit 2 GB per file).

📲 Method 3: Bluetooth or Wi-Fi Direct

If you need to transfer the recording to another phone:

1. Open the Files app** on Xiaomi.

5. Recovering Deleted Records of Conversations

If you accidentally deleted a post, try these recovery methods:

🗑️ Method 1: Checking the basket

In the Files app** on Xiaomi, there is a shopping cart where files are stored for 15 days:

1. Open the Files → Recycle Bin.
2. Find the deleted entry (sort by date).
3. Press the file. → Restore.

🔍 Method 2: Recovery programs

If the cart is empty, use specialized utilities:

• 📱 DiskDigger (for Android) – scans internal memory.
• 💻 Recuva (for PC) – if the phone is connected as a drive.
• 🛠️ EaseUS MobiSaver – supports formats.m4a and.amr.

⚠️ Warning: The less you use your phone after deleting, the better the chances of recovery. New files can overwrite deleted data.

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Do not install recovery programs on the same disk where the records were stored, which reduces the chances of success.

☁️ Method 3: Restore from backup MIUI

If you have backup through Settings → Additional → Backup, you can return the records:

1. Go to Settings → About Phone → Backup and Reset.
2. Select the last copy and click Restore.
3. Check the Recorder (or Recorder) records.

6. Records from messengers: WhatsApp, Telegram, Viber

If you are looking for not the recording of standard calls, but voice messages from messengers, their location is different:

🔹 How to Save Voices from WhatsApp:

1. Open the chat with a voice message.
2. Click on the message. → ⋮ → Exports.
3. Select Save to Files or send to the mail.

⚠️ Note: Telegram voice messages are not saved by default to the memory of the phone. To fix this, go to Settings → Data and memory → Save media and enable audio option.

7 Problems and Errors: Why Records Aren't Saved

If the recordings of conversations are not saved or disappear, the reasons may be as follows:

• 🔋 Optimizing the battery: MIUI It can pause the recording module. Add the Phone and the Recorder to the exceptions.

🛠️ How to fix it:

1. Reboot the phone.
2. Clear the cache of the Phone app (Settings → Apps → Phone → Memory → Clear the cache).
3. Check the free disk space (needs a minimum of 100 MB).
4. Update the Play Market Conversation Recorder app (if installed separately).

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If after updating MIUI records are no longer saved, try resetting the settings of the application "Phone" to factory (without deleting data).

8 Call recording settings: how to turn on and configure

If you’ve never recorded a conversation on Xiaomi, you’ll need to activate the following feature first:

1. Open the phone application** (green handset).
2. Press on. ⋮ (three-point) → Settings.
3. Select a Call Recording (or Call Recording)
4. Activate the Record Switch automatically.
5. Set up the parameters: 📞 Record all calls or only selected ones. 🔊 File format (.m4a — Better quality,.amr less weight). 📁 The place of preservation (internal memory or SD-map).

📌 Additional settings:

• 🎤 Sound source: Select the Microphone + speaker for recording both sides of a conversation (on some models available only after root rights).
• 🔔 Notification: Enable the option to Report Record so that the interlocutor knows about the conversation fixation (required for legal use!).
• 🗃️ Auto Delete: Set up Delete Records Over 30 Days to Avoid Clogging Memory.

On Xiaomi models with Snapdragon 8 Gen 2 processor (for example, Xiaomi 13 Ultra), recording in Dolby Atmos format is available - for this, select "High Quality" in the recording settings and activate the option «3D-audio».

FAQ: Frequent questions about Xiaomi conversation records