Have you recorded an important conversation on your Xiaomi but can't find the file? Or accidentally deleted the record and want to restore it? In this article, we'll look at exactly where the call records are stored on Xiaomi, Redmi and other smartphones. POCO, How to find them manually through the file manager, and what to do if the files are missing. MIUI And models - from the budget Redmi Note to the flagship Xiaomi 14.
Note: the way records are stored depends on how you created them โ through the standard application โPhoneโ, third-party programs like Cube Call Recorder, or the built-in recording function in the computer. MIUI (It is not available on all devices. The firmware version also plays a role: MIUI 12-14 The storage logic has changed from the older versions, and if you use Google Drive or other cloud services to back up, the records can be duplicated there.
1. Standard place of storage of call records in MIUI
By default, Xiaomi smartphones save conversation records in a folder MIUI/sound_recorder/call_rec This is the path that's relevant to most models on the device. MIUI 10โ14, including the Redmi Note 10/11/12, POCO X3/X4/X5 Xiaomi 11T/12/13. However, there are important exceptions:
- ๐ฑ Models with pure Android (POCO F1, Mi A1/A2/A3): Records are stored in CallRecordings or Sounds, the root of internal memory.
- ๐ MIUI Global vs China: Chinese versions of firmware may have different paths, for example, MIUI/voice_recorder/calls.
- ๐พ Memory card: if the recording settings indicate saving to SD-map, look for the folder MIUI/call_rec or Recordings on an external drive.
To find the folder quickly:
- Open the standard Files application (yellow folder icon).
- Go to the Category tab โ Audio.
- In the list, find a folder. call_rec Or use a search for the word โcallยป.
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If the folder call_rec empty, check the call record settings: it is possible that files are saved elsewhere or the function is disabled.
Important: Record files usually have the.amr or.mp3 and are named by pattern Call_YYYYMMDD_HHMMSS. For example, Call_20260515_143022.amr โ record 15 may 2026 yearly 14:30.
2. How to find records through the application "Phone"
If you used the built-in recording feature in the Phone app (com.android.dialer), you can access the files directly from the call history:
- Open the phone application (green handset).
- Go to the journal section and find the right contact.
- Touch the call record with the icon ๐ค (microphone โ if the record is saved, the Replay button will appear.
- Press three points (โฎ) Next to the entry and select Open folder or Share.
On some models (for example, Xiaomi 13 Pro with a MIUI 14) the path to the file can be seen in the record properties:
- Click on the log entry.
- Select Details โ File information.
- Copy the species' path /storage/emulated/0/MIUI/sound_recorder/call_rec/....
What to do if there is no โreplayโ button?
3. Search for records through the file manager (manual method)
If the standard methods didn't work, you'd have to search for files manually. Here's a step-by-step guide.
Use the built-in file manager|Check the folders. MIUI/sound_recorder and MIUI/voice_recorder|Search for files with the.amr extension and.mp3|Enable the display of hidden folders (if necessary)|Check the outside SD-card (if used)
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More on each step:
- Open File Manager: Use the standard Files application or install a third-party manager (e.g. Solid Explorer or File Manager). FX File Explorer).
- Activate Hidden Files: In Files, click on three dots (โฎ) โ Settings. Turn on the option to Show hidden files.
- Cross the path: /storage/emulated/0/MIUI/sound_recorder/call_rec Or alternative options: /storage/emulated/0/Recordings/Calls /storage/emulated/0/MIUI/voice_recorder
- Use search: enter in the search bar call_rec or.
If there are no records in the specified folders, check:
- ๐ Basket: In MIUI Deleted files can be temporarily stored in files โ Basket (up to 30 days).
- โ๏ธ Cloud services: If backup is enabled in Google Drive or Mi Cloud, records could be synced there.
- ๐ Apps: If you have used Cube Call Recorder, ACR or other programs, look for folders with their names (e.g, ACR or CubeBackups).
Built-in function in the "Phone" applicationยป|Party of annex (ACR, Cube Call Recorder)|Manual recording via dictaphone|I don't record calls.|Another way.-->
4. Call recording settings in MIUI: function
Before you search for records, make sure that the recording function is activated at all. MIUI It can be disabled by default or hidden depending on the region of the firmware:
For MIUI Global (international version):
- Open the Phone app.
- Press three points (โฎ) โ Settings.
- Select Call Recording (Call Recording).
- Activate the call record switch.
- Set up the parameters: ๐ Select the internal memory or SD-map. ๐ Auto Record: Enable for all calls or only for certain contacts. ๐ File format:.amr (compact) or.mp3 (quality).
For MIUI China (Chinese version):
In Chinese firmware, the path may be different:
- Go to Phone Settings โ Applications โ Application Management.
- Find the phone and open the permissions.
- Make sure that audio recording and file storage are allowed.
- Return to the Phone app and check for the Record item in the settings.
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In some regions (e.g. the EU), call recording may be blocked due to privacy laws, in which case use third-party applications with manual control.
Important for owners POCO: device-wise POCO Launcher (e.g, POCO X5 Pro) the path to settings may be different.Look for the Call settings section โ Extra settings โ Call recording.
5. Where records are saved when using third-party applications
If you use third-party programs to record calls (such as Cube Call Recorder, ACR, Boldbeast, files are stored in other folders. Here's a path table for popular apps:
| Annex | Storage path | File format | Features |
|---|---|---|---|
| Cube Call Recorder | /CubeBackups/ or /CallRecordings/ | .mp3, .wav | Supports cloud backup on Google Drive |
| ACR (Another Call Recorder) | /ACR/ or /CallRecorder/ | .amr, .mp3 | Can save records in encrypted form |
| Boldbeast Call Recorder | /Boldbeast/ or /BBRec/ | .mp3, .wav, .ogg | It works on devices with Android 10+ rootless |
| Truecaller | /Truecaller/Recordings/ | .m4a | Recordings are available only in the premium version |
| Google Dictator | /Recordings/ (Google Drive) | .mp3 | Syncs with the cloud automatically |
To find entries in these applications:
- Open the app itself (e.g. Cube Call Recorder).
- Go to the History or Records section.
- Click on the record and select Open folder or Share.
- The path to the file is usually displayed in the record properties.
Instructions for recovery through DiskDigger:
- Install DiskDigger from Google Play.
- Launch the app and select Start a simple search.
- Check the file types: Audio (.amr,.mp3).
- Click Next and wait for the scan to be completed.
- View the files found and save them to the device or the cloud.
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The faster you start recovering from deletion, the better the chances of success. Avoid writing new files to your device before recovery, because they can overwrite deleted data.
Method 3: Restore from backup
If you have backup enabled in Mi Cloud or Google Drive:
- For Mi Cloud: Go to Settings โ Mi Account. โ Mi Cloud โ Backup of the device. Select the last copy and restore the phone application dataยป.
- For Google Drive: Open Google Drive in your browser. Go to Backups. Find a folder with records (usually CallRecordings) and download files.
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Recovery from the cloud is the most reliable way, but requires a backup setup, and if you don't have copies, you'll only have programs like DiskDigger.
7.Why call records may not be saved
Sometimes users find that records are not saved at all, and here are the main reasons and ways to eliminate them:
| Problem. | Reason. | Decision |
|---|---|---|
| Recordings do not start automatically | Function disabled in settings | Put the phone on. โ Settings โ Call recordings |
| Files are empty (0 bytes) | Lack of permits or microphone failure | Check the permissions for the Phone app and restart the device |
| Records are saved, but without sound. | Conflict with other applications (e.g. Truecaller) | Disable other call recording programs |
| folder call_rec idle | Files are stored elsewhere (for example, on the SD-map) | Check all possible storage options (see section 1) |
| Recording is interrupted in a few seconds. | Android 10+ Limitations for Background Recording | Use third-party apps with support for new versions of Android |
Additional reasons:
- ๐ต Regional restrictions: in some countries (e.g. EU) call recording is blocked at the firmware level. MIUI or use of third-party applications.
- ๐ Battery savings: if power saving mode is enabled, background recording can be turned off. Turn off optimization for the Phone app in Settings โ Battery โ Optimizing the battery.
- ๐ ๏ธ Firmware failure: after update MIUI The recording settings may reset. Check them after the update.
How do you check if calls are recorded at all?
8.Tips on Records Organization and Security
To avoid losing important records and quickly find them, follow these guidelines:
1. Set up automatic backup:
- โ๏ธ Turn on folder sync. call_rec with Google Drive or Mi Cloud.
- ๐ค Use apps like FolderSync to automatically upload new files to the cloud.
2. Sort the records by folder:
- ๐ Manually create folders by date or topic (e.g, call_rec/Work, call_rec/Personal).
- ๐ท๏ธ Rename files for convenience (e.g., Reconciliation contract Ivanov_15.05.mp3).
3. Protect confidentiality:
- ๐ Encrypt sensitive records using Cryptomator or Solid Explorer (Encrypted Archive functionยป).
- ๐ซ Remove unnecessary entries to keep your space out (especially for.wav formats that weigh 10 times more than.amr).
4. Optimize storage:
- ๐ Use.amr format to save space (quality is worse, but files are smaller).
- ๐๏ธ Transfer the old records to SD-map.
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If you often record long conversations, set a time limit for recording in the application settings. ACR You can set up automatic recordings for 30 minutes.
5. Check the laws of your country:
In some countries (e.g., the United States, Germany, Russia), recording conversations without the consent of the interlocutor may be illegal. MIUI For European firmware, call recording is often disabled by default for this reason.
โ ๏ธ Note: If you use the records for legal or business purposes, make sure they meet legal requirements.In some cases, notarization of files may be required.