Where in Xiaomi’s phone is Mi Cloud and how to use it: the full guide 2026

Xiaomi Cloud (or Mi Cloud) is an integral part of the ecosystem MIUI, It allows you to sync contacts, photos, notes and even backups between devices, but many users are faced with the problem: where exactly is the cloud settings hidden in the Xiaomi phone, how to get there, and what to do if the service does not work? In this article, we will analyze all the nuances - from the basic setting to solving typical errors.

It is important to understand that the location of the Mi Cloud may vary depending on the version. MIUI (12, 13, 14 or 15) and smartphone models (Redmi Note 12, POCO X5, Xiaomi 13T We'll look at universal access methods, and also features for different firmware, so if you've recently purchased a device or experienced problems after upgrading, here's the latest solution.

Where in the phone Xiaomi is Mi Cloud: 3 ways to open the settings

The most obvious way to get to Xiaomi Cloud is through the basic system settings, but not everyone knows that you can get to the cloud in at least three different ways.

🔹 Method 1: Through the main settings menu

It is a standard route that works on most Xiaomi, Redmi and other devices. POCO:

1. Open the Settings app (cog icon).
2. Scroll down and find the Xiaomi Cloud section (in some firmware, Mi Cloud or Cloud and Account).
3. Slap it on to get into the control menu.

Nana MIUI 14/15 This section can be hidden under the item Xiaomi Account – we will talk about this below.

🔹 Method 2: Through the Quick Settings Panel

If you use the cloud frequently, it’s convenient to add it to the notification curtain:

1. Swipe down from the top edge of the screen to open the notification bar.
2. Click on the icon. ⚙️ Edit (pencil).
3. Find the Xiaomi Cloud tile and drag it to the active area.

Now the cloud will be accessed in one tap! on some models (for example, on the Internet, POCO F5) This option may not be available – then use other methods.

🔹 Method 3: Through Search by Settings

If you can’t find the section manually, use the built-in search:

1. Open the Settings.
2. In the top row, enter the request: cloud or cloud.
3. The system will show all relevant sections, including Xiaomi Cloud.

This method is especially useful if you have custom firmware or a localized version. MIUI (for example, for Europe or India).

What to store in Xiaomi Cloud: full list of features

Mi Cloud is not just a backup, it's a complete tool for synchronizing data between devices, so let's look at what data you can store in the cloud and how much space you can put in the cloud.

By default, Xiaomi provides 5 GB of free storage (up to 10 GB on some regional accounts).

• 📱 Contacts – synchronization with the phone book (including contact photos).
• 📅 Calendar and notes - events, reminders, texts from the app Notes.
• 📸 Photo and video – automatic backups from the gallery (with quality settings).
• 🔄 Call logs – call history (incoming, outgoing, missed).
• 📱 Communications — SMS and MMS (optionally).
• 🎮 Game data – saves for supported games (e.g, PUBG Mobile or Genshin Impact).
• ⚙️ System settings - backup of parameters MIUI (wallpaper, sounds, network settings).

🔍 An important nuance: not all data is synced automatically, for example, WhatsApp or Telegram are reserved separately (through their settings), and some applications (for example, banking) generally block saving to the cloud for security reasons.

💡

If you take pictures often, turn on Xiaomi Cloud settings → Photo Photo → Optimized boot: This will reduce cloud space consumption without significant loss of quality.

How to enable or disable sync with Xiaomi Cloud

By default, Mi Cloud can be turned off — especially if you bought your phone with your hands or after resetting. To activate sync, follow the following steps:

🔧 Synchronization activation:

1. Open the Settings. → Xiaomi Cloud.
2. If you are not logged in, the system will prompt you to sign in to (or create) a Xiaomi Account.
3. After entering, turn on the Synchronization toggle at the top of the screen.
4. Choose which data to sync (contacts, photos, etc.) by moving the sliders.

🔹 Important: Synchronizing photos and videos will require a Wi-Fi connection (by default).

❌ Shutting down synchronization:

If you want to save battery power or traffic, you can turn off the cloud.

1. Go to Settings. → Xiaomi Cloud.
2. Turn off the main switchboard Synchronization.
3. For certain types of data (e.g., only photos), turn off the corresponding sliders.

⚠️ Note: if you turn off sync, the data you have downloaded will remain in the cloud, but the new changes will no longer be saved. To completely delete the information, you need to manually clean the storage (more about this in the next section).

How to Free Up Space in Xiaomi Cloud: Step-by-step Instructions

The free 5-10GB in the Mi Cloud runs out quickly, especially if you’re actively taking pictures or backing up your system.

🗑️ Delete unnecessary files:

1. Open Settings → Xiaomi Cloud → Storage Management.
2. The system will show which data takes up the most space (usually photos / videos or backups).
3. Tap by category (such as Photos) and select files to delete.
4. Confirm the action – the data will be deleted from the cloud, but will remain on the phone.

🔹 Tip: Before mass deletion, make a local copy of important files on your computer or external drive.

🔄 Optimization of backup copies:

Backup copies MIUI They can weigh a few gigabytes to save space:

• 📱 Remove old backups: Xiaomi Cloud → Backup → Management.
• 🔧 Turn off the redundancy of unnecessary data (for example, app cache).
• ⏳ Set up automatic removal of backups older than 30 days.

💰 How to increase storage capacity:

If 5 GB is too small, you can buy additional space:

• 💳 50GB — ~100 rubles/month.
• 💳 200GB — ~300 rubles/month.
• 🎁 Sometimes Xiaomi gives you discounts or a bonus spot for participating in promotions (watch out for notifications in the Mi Cloud app).

How to Recover Data from Xiaomi Cloud to a New Phone

Switching to a new Xiaomi smartphone (like the Redmi Note 11 to Xiaomi 14) doesn’t mean data loss if you’ve used the Mi Cloud.

📱 Method 1: During the first setup

When you first turn on a new phone, the system will offer to restore data:

1. Select Restore from backup.
2. Sign in to the same Xiaomi Account as your old device.
3. Select the last backup and wait until it is completed (it can take 10–30 minutes).

🔹 Important: This method only works when you set it up first. If the phone is already configured, use method 2.

🔄 Method 2: Manual recovery

If your phone is already in use, do this:

1. Open the Settings. → Xiaomi Cloud.
2. Tap backup → Restore.
3. Select a backup and tick the necessary data (contacts, messages, settings).
4. Confirm the recovery and the phone will restart.

⚠️ Attention: Restore settings MIUI This can lead to conflict if the phone models are very different (e.g., the phone model is different, POCO X3 Xiaomi 13 Ultra, and restore only contacts, photos and notes.

📎 Partial recovery of individual data:

Some types of data can be selectively retrieved:

• 📇 Contact: Xiaomi Cloud → Contacts → Restore.
• 📝 Notes: Open the Notes app → Settings → Restore.
• 📸 Photo: In the gallery tap Albums → Xiaomi Cloud → Download.

💡

Before you restore, check if there is enough space on your new phone. If the backup weighs 3 GB and only 1 GB is free, the process will be interrupted by an error.

Typical problems with Xiaomi Cloud and how to solve them

Even a reliable service like Mi Cloud has a history of failures, and let's look at some of the most common bugs and how to fix them.

❌ Error: “Failure to synchronize data"

Causes and solutions:

• 🌐 No internet: check your Wi-Fi or mobile network connection.
• 🔒 Incorrect password: re-authorize in your account (Settings) → Xiaomi account → Get out, then go back in).
• ⏳ Server problems: check the status of Xiaomi services on status.mi.com.
• 📱 An outdated version MIUI: Update the firmware in Settings → The phone. → Updating the system.

⚠️ Error: “The storage facility is filled"

If you see this notice:

1. Delete unnecessary files (see section above).
2. Turn off automatic uploading of high quality photos/video.
3. Buy an extra seat (if critical).

⚠️ Note: If you do not vacate space within 30 days of exceeding the limit, Xiaomi may begin to automatically delete the oldest data (starting with backups).

🔄 Error: Data is not restored to a new phone"

Possible causes:

• 📱 Different accounts on old and new phone.
• ⚙️ Backup is made on another model (some settings are incompatible).
• 🕒 It’s been over 15 days since the backup was created (it could have been removed automatically).

🔹 Solution: check that:

1. Both phones use the same account.
2. Backup was created no later than 14 days ago.
3. There is plenty of free space on the new phone.

📧 Error: “No confirmation code is coming in"

If you cannot log in to your account due to absence SMS:

• 📞 Check if the number is blocked by the operator for SMS.
• 🌍 Try using a backup email (as indicated at registration).
• ⏳ Wait 5-10 minutes – sometimes the code comes with a delay.
• 📩 Write in support of Xiaomi via the form on account.xiaomi.com.

Xiaomi Cloud Security: How to Protect Your Data

Many users are worried about the privacy of data stored in the Mi Cloud, let’s understand how reliable the Xiaomi cloud and how to additionally protect your information.

🔐 How Xiaomi Protects Data:

• 🛡️ Two-factor authentication (2FA): You can include a confirmation of SMS or email at the entrance.

However, like any cloud service, Mi Cloud is not immune to leaks, so it’s important to take extra precautions.

🛡️ How to strengthen the protection of your account:

1. Enable two-factor authentication: Settings → Xiaomi account → Security → Two-step verification
2. Use a complex password (at least 12 characters, with numbers and special signs).
3. Check active sessions regularly in your account settings and complete suspicious ones.
4. Do not store scans of documents (passports, credit cards) in the cloud – it is better to use specialized services (for example, Google Drive with encryption).

🚨 What to do if your account is hacked:

• 📧 Check the attached email – it may be that the attacker has changed it.

⚠️ Note: if your account is tied to the Mi Pay wallet, immediately block it through the card issuing bank!

FAQ: Frequent questions about Xiaomi Cloud