You opened a gallery on your Xiaomi to show your friends fresh photos, but instead, a blank screen or a message saying "No media files"? The situation is familiar to many owners of smartphones of this brand. The reasons for the disappearance of the photo can be different from accidental deletion to a failure in MIUI or damage to the file system, the main thing is not to panic and do unnecessary actions that can aggravate the problem.
In this article, we will look at all possible scenarios, from basic checks (for example, whether hidden files are displayed) to advanced recovery methods through ADB or specialized programs. Particular attention will be paid to the nuances specific to Xiaomi, Redmi and POCO devices, such as working with the Mi Cloud cloud or the features of the Files by Google file manager, which often conflicts with the native gallery.
The faster you take action, the better the chances of returning lost images. Some methods, such as scanning memory for deleted files, are only effective until new data overwrites old ones.
1. Check the obvious reasons: hidden folders and gallery filters
Before resorting to complex manipulations, make sure that the photos are really deleted, and not just hidden from view. MIUI There are several pitfalls that make files seem to have disappeared.
Start by checking the gallery filters. Open the Gallery app and tap the three-dot (or search bar) icon in the top right corner. Choose Categories or Albums — maybe your photos have been in Screenshots, Downloads or Others. Also check the Recycle Bin tab: Xiaomi stores deleted files for up to 30 days.
- 📁 Hidden folders: Go to Files» → «Categories» → «Images. Tap three points. → «Show hidden files. Folders with a dot at the beginning (e.g..thumbnails or.nomedia) may contain your photos.
- 🔍 Search by name: In the file manager, type in a search part of the file name (for example, IMG_2023 Screenshot).
- 📱 Other accounts: If you use multiple user profiles on your phone, the photo may have been saved to another account's gallery.
⚠️ Warning: Do not connect your phone to your computer in File Transfer mode» (MTP) Some versions of Windows automatically create.nomedia files that hide media from the gallery.
2.Recovery through the Recycle Bin and Cloud Mi Cloud
If you've recently deleted your photos, the first thing you do is check the gallery cart. At Xiaomi, it works on a soft delete principle: files are not erased immediately, but moved to temporary storage.
- Open the Gallery → tap on the basket icon (or select the Cart in the menu).
- Select the desired photos with a long tap → click “Restore”.
- If the basket is empty, check the settings: “Gallery” → “Settings” → “Basket” → turn on the option “Show deleted files”.
If the cart is cleared, try Mi Cloud. Even if you haven't turned on the backup consciously, some Xiaomi models automatically sync photos when you first sign in to your account.
- 🌐 Go to i.mi.com and log in.
- 📷 Select Gallery or Photos. Notice the Automatic Backup folder».
- 📥 If you have a photo, download it to your PC or upload it back to your phone via the web interface.
⚠️ Note: Mi Cloud only stores a miniature of previews to save space. To download the originals, click on the photo → «More» → «Download the original».
☑️ Checking out Mi Cloud
3. Search for photos through file manager and ADB
If the gallery doesn't display the photos, but they're physically left on the phone, you can find them manually. Use the standard Files or install Files by Google from the Play Market.
- Open the Files» → «The device».
- Go to the folders: DCIM/Camera — Photos from the camera; Pictures – screenshots and downloads; Download – images from the Internet; MIUI/Camera — backups of some models.
.nomedia
For advanced users: if the photos are not displayed even in the file manager, but take up space in memory, try it. ADB-This method requires connecting the phone to the PC and enabling debugging. USB (Settings → The phone. → Version. MIUI (tap 7 times) → «For developers» → «Debugging by USB»).
adb shell ls /sdcard/DCIM/Camera/ | grep -i ".jpg"This team will list everyone. JPG-If there are files but are not displayed, the problem is access rights or damage to the gallery database.
How to enable debugging over USB on a blocked Xiaomi?
4. Recover deleted photos with the help of programs
If the photos were permanently deleted (the cart was cleaned, Mi Cloud didn't help), then the last chance is specialized data recovery tools that scan the phone's memory at the file system level and look for traces of deleted files.
| Programme | Xiaomi support | Root is required. | Free version |
|---|---|---|---|
| DiskDigger | Yes (including MIUI 14) | No (basic scan) | Restriction on restoration |
| Recuva (for PC) | Yes (via USB connection) | No. | Fully functional. |
| EaseUS MobiSaver | Yes (including POCO and Redmi) | No. | Trial version |
| Dr.Fone | Yes (supports MIUI 12-14) | For deep scanning. | Restriction on 10 files |
DiskDigger (most effective for Xiaomi):
- Install an app from the Play Market.
- Select “Basic scan” (without root) or “Full scan” (with root).
- Wait for the scan to be completed (may take up to 1 hour).
- Tag the photos you find and click "Recover." Save them to SD-map.
⚠️ Warning: Do not save recovered files to the same memory partition from which they were deleted! SD-card or external drive to avoid overwriting.
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If the phone is not defined by a program on the PC, try enabling File Transfer (MTP) mode in the notification curtain or restart the device.
5. Reset gallery settings and rebuild media base
Sometimes the problem isn't the photos themselves, but the failure of the Gallery app or the system database of media files, in which case a reset or forced index rebuilding will help.
First, try clearing the cache and gallery data:
- Go to Settings → Applications → Application Management.
- Find Gallery → Storage → Clear Cache and Clear Data.
- Reboot your phone. After turning on, wait until the gallery re-indexes the files (it can take 5-10 minutes).
If that doesn’t work, force the media base to be rebuilt:
- 📱 Install Rescan Media from Play Market and run the scan.
- 💻 Or connect the phone to the PC and enter ADB-Command: Adb shell am broadcast -a android.intent.action.MEDIA_SCANNER_SCAN_FILE -d file:///sdcard/
A critical feature for Xiaomi: once MIUI is upgraded to version 13+, the system can create duplicate media files in the MIUI/Extra folder. Check it if the gallery shows irrelevant or corrupted previews.
6. Checking the physical state of memory
If the photos are missing after a phone drop, moisture or sudden blackout during the shooting, the problem may be memory damage, in which case software recovery is useless - diagnostics are required.
Signs of hardware malfunction:
- 🔄 The phone spontaneously reboots when the gallery opens.
- 🚫 Photo folders appear as empty but take up space in memory.
- ⚡ When connected to a PC, the device is defined as “Unidentified”. USB-device».
What to do:
- Check your memory health using ##6484## (memory test) or ##64663## (complete diagnosis).
- If the phone is warranty, contact the Xiaomi service center with a check. Memory damage is often covered by the warranty.
- For self-diagnosis, use the HDD Scan utility (you need a connection to a PC in Fastboot mode).
⚠️ Warning: Don't try to disassemble the phone yourself - Xiaomi often uses adhesive joints and brittle plumes.Incorrect opening can lead to loss of warranty.
7.Prevention: How to avoid loss of photos in the future
To avoid missing photos, set up automatic backup and follow the simple rules:
- ☁️ Mi Cloud: Enable autosynchronization in Settings → Accounts. → Mi Cloud → Gallery. Select "Download over Wi-Fi" and set a limit on mobile traffic.
- 📁 Google Photos: Install the app and activate Backup and Sync. Even if the photos are lost on your phone, they will remain in the Google cloud.
- 🔄 Regular export: Once a month, copy important photos to your PC or external drive. MIUI+ fast-forward.
- 🚫 Avoid cleaners: Apps like Clean Master or Security (built-in) MIUI) You can delete “unnecessary” files, including media.
For models with hybrid memory (for example, Redmi Note 11 or POCO X4): don't use SD-It's more difficult to recover data from a card than from internal memory if it fails.
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Set up two-way sync: Mi Cloud + Google Photos. This will double the chances of recovering data in case of a crash.