Did you open a gallery on Xiaomi and the photos suddenly disappear? Or do new shots not appear on the album, even though the camera saves them, POCO And Mi โ from the budget Redmi Note 12 to the flagship Xiaomi 14 Ultra. 80% of cases are not to blame for hardware breakdowns, and software failures or firmware features MIUI.
We have reviewed hundreds of forums (including the 4PDA, Mi Community and XDA Developers) and highlighted 7 key reasons why Xiaomi Gallery might be able to โjamโ your photos, and this article provides step-by-step instructions for each, including hidden settings that are not described in the official documentation. You will learn how to return photos without resetting to factory settings, even if they do not appear in the DCIM or Pictures.
We warn you right away: if you use third-party launchers (for example, Nova Launcher or HyperOS Launcher), the problem may lie in them - we will explain this in detail in the section about cache. MIUI 15 worth paying attention to the new mechanism for scanning media files, which often fails.
1. Hidden folders and system restrictions MIUI
The most common reason is that photos are physically on the device, but the gallery doesn't see them because of hidden folders or access restrictions. MIUI Actively uses hidden directories for service files, and sometimes user shots get there by mistake.
For example, if you migrated photos from Google Photos or another cloud, they could be saved to the.nomedia folder (the gallery ignores its contents), or the camera defaults to save the pictures in the.nomedia folder. MIUI/Camera standard DCIM/Camera โ It's typical of models. POCO X6 Pro and Redmi. K70.
- ๐ Check Hidden Folders: Use any file manager (like Mi File Explorer or Solid Explorer) and enable the display of hidden files in the settings.Look for folders with a dot at the beginning of the name (like.thumbnails,.pic).
- ๐ Say by date: sort files by date of change โ often โlostโ photos are in unexpected folders like Download or Bluetooth.
- ๐ฑ System folders MIUI: look in MIUI/Camera, MIUI/ScreenShot and MIUI/Extra โ Sometimes screenshots and photos from the Documents mode get thereยป.
If you find photos in a hidden folder, just move them to the DCIM/Camera But be careful: some system folders (like.face for facial recognition) are better left unattended, which can disrupt functions. AI-camera.
2. Media Scanner (Media Scanner)
Xiaomi Gallery doesn't scan photos on its own, it's up to the Media Scanner system to do that, and if it freezes or doesn't work properly, new photos won't appear on the album, even after the reboot. MIUI or when using Android or 13/14.
Signs of Media Scanner failure:
- ๐ Photos appear in the gallery only after manual update (swipe down).
- โณ New images are displayed with a delay of several hours.
- ๐ In the storage settings (Settings) โ Memory) the amount occupied by the "Images" does not coincide with the real number of photos.
To restart Media Scanner, follow the following steps:
Clear the gallery cache in Settings โ Annexes โ gallery โ Warehouse
Disable and enable the display of hidden files in the file manager
Reset the device
If it doesnโt help, delete the data from the Media Storage app.
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For advanced users: you can manually run the scan through ADB. Connect your phone to your PC and execute the command:
adb shell am broadcast -a android.intent.action.MEDIA_SCANNER_SCAN_FILE -d file:///storage/emulated/0/DCIM/Camera/If the photos never show up after that, the problem could be deeper, like corrupted file metadata, which we'll talk about in the next section.
3. Damaged metadata or incompatible formats
Xiaomi Gallery Sometimes โDoesnโt Seeโ Photos Due to Damaged Metadata (EXIF, XMP) It's not supported, it's not supported, but it's true if you're a user:
- ๐ผ๏ธ Edit photos in third-party applications (for example, Lightroom or Snapseed).
- ๐ฅ Downloaded images from messengers (Telegram, WhatsApp) in original quality.
- ๐ Transferring photos from other devices (especially iPhones or cameras) Sony/Canon).
For example, files.HEIC (iPhone standard) does not appear in the Xiaomi gallery without additional codecs.ARW (RAW from Sony or.CR3 (RAW Canon โ you need to convert them to.JPG or.PNG.
| File format | Whether maintained in MIUI | Decision |
|---|---|---|
| .HEIC, .HEIF | โ No (requires codecs) | convert into.JPG through Google Photos or HEIC to JPG |
| .ARW, .CR3, .NEF | โ No (RAW-photo) | Use Lightroom or Snapseed to view |
| .WEBp | โ Yes (but there may be artifacts) | Update MIUI Gallery to the latest version |
| .TIFF, .PSD | โ No. | Open in specialized applications |
If the problem is metadata, try:
- Open the photo in Google Photos and save a copy (this will reset the metadata).
- Use the application EXIF Editor for cleaning metadata.
- Move the photo to your PC, open it in Paint or Photoshop, and save it again.
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If the photos are taken in Pro mode (RAW+JPG) Xiaomi 13 Ultra or POCO F5, check the folder DCIM/Camera/RAW โ sometimes JPG-versions are kept separately.
4. Conflicts with cloud services and synchronization
If you use Google Photos, Mi Cloud or other cloud services, photos may disappear from the gallery due to sync conflicts.
- ๐ Photos deleted in the cloud but left on the device (or vice versa).
- ๐ฑ Google Photosโ โFree Placeโ option is enabled, which replaces the originals with previews.
- ๐ Mi Cloud has blocked access to files due to the change of account Xiaomi.
To check it out:
- Open Google Photos and see if the missing photos are displayed there. If so, the local gallery is a problem.
- Go to Settings. โ Accounts. โ Mi Cloud โ Gallery and turn off sync for 5 minutes, then turn on again.
- Check the folder. Pictures/Google Photos โ sometimes the originals are stored there, and only links are in the main gallery.
Important: If you previously used the โFree Spaceโ feature in Google Photos, the original photos could have been removed from the device, and only thumbnails (size) remained in the gallery. ~In this case, they can only be recovered from the cloud basket (storage period is 60 days).
How to recover photos from the Mi Cloud basket?
5. Cache and data errors of the Gallery application
Cash and appliance data MIUI The gallery is often a cause of failure, especially if you are a:
- ๐ Frequently update the firmware through MIUI Updater.
- ๐ฑ Use third-party launchers (Nova, Apex).
- ๐๏ธ Delete your photo directly from the gallery (not through the file manager).
Cache cleaning usually helps, but in advanced cases, you have to reset the application data. Here's how to do it correctly:
- Go to Settings โ Applications โ Application Management โ Gallery.
- Click on โClear Cacheโ (this is safe, photos will not be deleted).
- If it doesnโt help, click โClear Dataโ (this will reset the gallery settings, but the photos will remain).
- Reset the device.
For Android devices 13+ s MIUI 14/15 You may need an additional step: reset the Media Provider settings (responsible for indexing media files:
- Go to Settings. โ Annexes โ All applications (three dots at the top) โ ยซShow system-basedยป).
- Find a media storage facility (Media Storage).
- Clear the cache and data.
- Wait 10-15 minutes โ the system will re-index the files.
โ ๏ธ Attention: Once the Multimedia Warehouse data is cleaned, all albums in the gallery will be reset to factory ones (e.g., user folders like "Vacation 2023" will disappear.
6. Damage to the file system or memory card
If the photos are not only displayed from the memory card (or after it is removed), the problem may be that the file system is damaged.
- ๐ท MicroSD card with a volume of 128 GB or more (especially class) U1 instead U3).
- ๐ Improper retrieval of the card (without Safe Retrieval modeยป).
- ๐ Charge levels fall below 10% during photo recording.
To check the memory card:
- Connect it to the PC through the card reader.
- Run the command chkdsk X: /f in the Command Prompt (replace X with the disk letter).
- If Windows offers to fix errors, agree.
If the card is determined, but the photo is not read:
- ๐ ๏ธ Use PhotoRec or Recuva to recover files.
- ๐ Format the map in FAT32 (If the volume is up to 32 GB or exFAT (if larger).
- โ ๏ธ Check the card on another device โ if it doesnโt read, itโs likely to be physically damaged.
For the internal memory of the smartphone:
- Make a backup copy of all the data.
- Go to Settings. โ Memory. โ Clean and select โVerification and Correctionยป.
- If you do not, then make sure you are ready to go to the factory (but this is an extreme measure!).
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Never use a microSD card. U1 videotape 4K or serial shooting โ they do not cope with the load and lead to loss of files.
7. Software bugs and workarounds
Sometimes photos donโt show up because of firmware bugs, especially after major updates. MIUI. For example:
- ๐ V MIUI 14.0.4 was a bug that prevented the gallery from showing photos taken in mode. 50MP.
- ๐ฑ Nana POCO F4 GT redmi K50 Gaming after updating to Android 13 lost albums from Google Photos.
- ๐ HyperOS (for Xiaomi 14) sometimes resets folder access rights.
Bypasses:
- ๐ Firmware rollback: If the problem has occurred after the update, try returning to the previous version via Fastboot.
- ๐ฑ Use an alternative gallery: Install Google Photos, Simple Gallery or QuickPic โ they often see files that the standard gallery ignores.
- ๐ ๏ธ Manual update MIUI Galleries: Download the latest version APK with APKMirror and install on top of the existing one.
For HyperOS devices (e.g. Xiaomi 14 or Redmi K70):
- Go to Settings. โ Annexes โ Permits โ Files and media.
- Find the Gallery and give it access to all files (not just media).
- Reset the device.
โ ๏ธ Note: If you use root access or custom firmware (LineageOS, Pixel Experience), the problem may be incompatibility of Magisk modules with the new software. MIUI Gallery. Try disabling modules like Xiaomi.eu Tweaks or MIUI Optimizations Remover.