Cloud storage Xiaomi Cloud is not just a place for backups, and a full-fledged tool for synchronizing data between devices ecosystem Mi, Redmi and the other devices. POCO. Many users are faced with the problem of where to find files in the cloud, how to access them from different devices and what to do if the data suddenly disappears. This article will help you understand everything from basic configuration to recovering deleted files.
It's important to understand that Xiaomi Cloud is integrated not only into smartphones, but also into smartwatches, fitness bracelets, TVs, and even Mi Robot vacuum cleaners. However, the interface and storage capabilities may vary depending on the device model and region. For example, in some countries the service operates under the Mi Cloud brand, and in China - as with advanced features. We will look at universal access methods that will suit most users.
1.Where Xiaomi's cloud storage is physically located
The concept of the cloud is often misleading: many people think files are stored "on the Internet" without being tied to specific servers. In fact, Xiaomi Cloud uses a distributed infrastructure with data centers in several countries.
- π China (the main data center for global users, including Russia)
- π Singapore (reserve storage for Asia-Pacific)
- π U.S. (servers for U.S. and European users)
- π India (local servers for the Indian market)
When you register for a Mi Account, the system automatically identifies your region and connects to the nearest data center, which affects the speed of downloading / uploading files, but not their availability. For example, if you are registered in Russia, your data is likely stored on servers in China, but is accessible from anywhere in the world through a web interface or mobile application.
The physical location of the servers does not mean that your data is protected by the laws of this country. Xiaomi adheres to the global privacy policy, but in some regions (for example, in the EU) there are additional protections in accordance with the law of this country. GDPR.
2.How to find cloud storage on a Xiaomi smartphone
On devices under control MIUI (including Redmi and POCO) Cloud storage is accessed through the standard Settings app. The path may vary slightly depending on the firmware version, but the overall schema is as follows:
- Open the settings (the gear icon on the desktop).
- Go to Accounts and Sync (in some versions, just Mi Account).
- Select your Mi Account profile (if not authorized, log in).
- Slip on Xiaomi Cloud or Mi Cloud.
In the menu you will see:
- π Total storage (free 5 GB or tariff plan)
- π Data sections: Contacts, Notes, Photos, Call Records, etc.
- βοΈ Synchronization settings (what exactly is reserved)
- π Transaction log (change history)
βοΈ Checking access to Xiaomi Cloud
Hidden function: in some firmware (for example, MIUI 14) you can enable the display of Xiaomi Cloud as a separate application on the desktop:
- Click the empty space on the screen β Widgets.
- Find the Xiaomi Cloud widget and drag it to your desktop.
3. Access to Xiaomi Cloud via the web version
If you need to access files from a computer or other device, use the web version of Xiaomi Cloud. The web client interface allows you to:
- πΌοΈ View and download photos in original resolution
- π Work with documents (preview) PDF, DOCX)
- π Search files by name or date
- ποΈ Recover deleted data (within 30 days)
Sign in with the same data as you do on your smartphone, and when you log in, you'll see a partition panel:
| Section | What's stored | Features |
|---|---|---|
| gallery | Photos and videos | Automatic sorting by albums and dates |
| Files. | Documents, APK, archives | Preview support for 20+ format |
| Notes | Text notes from Mi Notes | Synchronization with the application on a smartphone |
| Contacts | Phone book | Exports in format VCF |
| Basket | Deleted files | Storage for up to 30 days, then irrevocable disposal |
Critical information: The web version of Xiaomi Cloud does not support downloading files larger than 2 GB through the browser. For large files, use the mobile app or break the archive into pieces.
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If the web version of Cloud does not open, try changing your browser (Chrome or Edge is recommended) or clearing cookies for the i.mi.com domain.
4.How to find backups in Xiaomi Cloud
Backups are created automatically when the feature is activated in the settings, but many users don't know where to look for them.
- Open the Backup section (or Backup in English).
- Choose a device that needs a copy (if there are several).
- View the list of available backups sorted by date.
The web version has a different path:
- Go to the Devices tab.
- Select the desired gadget from the list.
- Press Backup Management.
Important: Backups in Xiaomi Cloud are divided into two types:
- π± Full backups (include system settings, applications, SMS)
- π Selective copies (only contacts, photos, notes)
Full backups take up significantly more space, such as the Redmi Note 12 Pro backup with 50 apps installed can weigh between 3 and 5 GB, which almost exhausts the free limit of 5 GB.
What to do if the backup is not restored?
5 How to increase the storage capacity of Xiaomi Cloud
Xiaomi Cloudβs baseline tariff provides 5GB for free, but itβs only enough for a minimal data set.
| Tariff. | Volume. | Cost (per month) | Features |
|---|---|---|---|
| Basic | 5GB | Free of charge. | File size limit: 50 MB |
| Standard | 50GB | ~99 β½ | Max. file size - 2 GB |
| Premium | 200GB | ~249 β½ | Priority support, no limits on file size |
To purchase additional space:
- Open Xiaomi Cloud on your smartphone or in the web version.
- Go to the Warehouse or Upgrade section.
- Choose the right rate and pay it through Mi Pay, bank card or other available methods.
Alternative ways to increase the space:
- π§Ή Recycle Bin Cleanup: Deleted files take up to 30 days to complete.
- π Photo optimization: Image compression can be enabled in the cloud settings.
- π¦ Transfer old data: download unnecessary files on your PC and remove them from the cloud.
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Before buying a tariff, check out the stock: Xiaomi regularly sells at a discount of up to 50% on cloud storage expansion, especially during major events (such as 11.11 or Black Friday).
6. Recover deleted files from Xiaomi Cloud
If you accidentally delete important data, it can be returned within 30 days through the basket.
- Open Xiaomi Cloud in your browser or smartphone.
- Go to the Trash section.
- Select the files you need and click Restore.
Limitations:
- β³ Files are stored in the basket for exactly 30 days, after which they are deleted without the possibility of recovery.
- π« Some types of data (such as application backups) donβt get into the bin and are deleted immediately.
- π The recovered files are returned to the original folder, but if it was deleted, the data is placed in the root directory.
If the files were deleted more than 30 days ago, the chances of recovery are minimal.
- π§ Call for support for Xiaomi with an indication ID Account and approximate date of deletion.
- π Use third-party tools like DiskDigger (only if files have previously been downloaded to your device).
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To avoid data loss, set up automatic synchronization of important folders (e.g, DCIM/Camera) in the settings of Xiaomi Cloud. for this go to Settings β Autoboot and enable the option for photos and videos.
7. Solving Common Problems with Xiaomi Cloud
Users often experience cloud storage errors, and consider typical situations and ways to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Cannot connect to the cloud. | Problems with the Internet or servers Xiaomi | Check the connection, restart the router or use mobile internet |
| Files are not synchronized | Autosynchronization disabled | Include it in Settings. β Accounts. β Xiaomi Cloud β Synchronization |
| There's not enough space. | The 5GB limit is exceeded | Clean the cart or buy an extra seat |
| 404 Error When Loginning to the Web Version | Regional lockdown IP | Use it. VPN servers in China or Singapore |
Specific errors:
- π΄ Error 2001: Mi Account Password Wrong Solution: Reset Password through Recovery Page.
- π΄ Error 403: no access, often with unofficial firmware, solution: go back to the stock. MIUI.
- π΄ Error 5005: Xiaomi server problems Solution: Wait 1-2 hours and try again.
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If you use custom firmware (like LineageOS), access to Xiaomi Cloud may be limited, in which case it is better to use alternative services like Google Drive or local storage for backup.
8. Xiaomi Cloud Alternatives: When to Switch to Other Services
While Xiaomi Cloud is convenient for users of the Mi ecosystem, it is worth considering alternatives in some cases:
- π Google Drive: 15GB free, deep integration with Android.
- βοΈ Yandex Disk: 10 GB free, convenient for users from Russia.
- π iCloud: Optimal if you have an Apple device.
- π Mega: 20GB free, enhanced encryption.
When to leave Xiaomi Cloud:
- π You travel frequently and face regional access restrictions.
- π You need more than 200 GB of storage (maximum Xiaomi tariff).
- π Cross-platforming is important (for example, synchronization with a Mac or iPhone).
- π‘οΈ You need strong encryption (Xiaomi Cloud does not support client-side encryption).
To transfer data from Xiaomi Cloud to another service:
- Download all files to the PC via the web version.
- Upload them to the new storage facility.
- Remove data from Xiaomi Cloud to make room.