Where to record calls to Xiaomi Poco: where to look for files and how to extract them

Why Call Records Are “Disappearing” and Where to Look for Them

You turned on a recording of a conversation on Xiaomi Poco, but you can't find a file after the call is over? This problem is familiar to many owners of Poco X3, Poco X4 Pro, Poco F3 and other smartphones. The fact is that the MIUI system (even in the Poco version) scatters the records across multiple folders - and not always in an obvious way.

In this article, we’ll look at all possible locations for Xiaomi Poco call records, including standard folders, cloud services, and third-party apps, and learn how to recover “disappeared” records if they’re not displayed in a gallery or file manager. We will pay special attention to the nuances for models with Android 12/13/14 version MIUI 13/14, where the logic of storage has changed.

1. Standard entries folder in MIUI: where to look by default

If you use the built-in call recording feature (not available in all regions due to legal restrictions), the files are saved in a dedicated folder. MIUI:

• 📁 For MIUI 12 below: /storage/emulated/0/MIUI/sound_recorder/call_rec/
• 📁 For MIUI 13/14: /storage/emulated/0/Recordings/Call/ (or /Call Recordings/ firmware)
• 🔍 How to find: Open the files → Internal memory. → Recordings or search for the word call.

Important: On some Poco models (like the Poco X5 Pro 5G), the folder may be hidden. To see it, turn on the hidden files in the file manager settings: Three dots → Settings → Show hidden files.

⚠️ Attention: B MIUI Global (European/Indian firmware) built-in call recording is often disabled by default due to privacy laws.If the Call Recordings folder is not available, your firmware does not support out-of-the-box feature».

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If the folder with records is empty, check the settings of the application “Phone”: Phone → ⚙️ → Recording calls → The save folder, maybe the path was changed manually.

2. Cloud services: automatic backups

Many Xiaomi Poco users are surprised to find that call records “disappear” from the device but remain in the cloud.

• ☁️ Mi Cloud: Records can be automatically uploaded to the Mi Cloud → Backup copies → Call records. Check the sync settings in Settings. → Xiaomi account → Mi Cloud → Synchronization.
• ☁️ Google Drive: If you use the Google Phone app (installed separately), records are saved to Google Drive → Backup copies → Calls.
• 📱 Third-party clouds: Apps like Cube Call Recorder or ACR can upload files to Dropbox, OneDrive or Yandex.Disk.

To check out the Mi Cloud:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Select Storage Management → Backups.
3. Find the Call Records section (can be called Audio or Other).

⚠️ Attention: B MIUI 14 POCO X5/X6 The Mi Cloud's record synchronization only works when you're connected to Wi-Fi. If you've made a roaming call or mobile phone call, the files may not have been downloaded.

3. Third-party recording applications: where they store files

If the built-in recording function is disabled (e.g. on the Poco F4 GT for the European market), users install third-party applications, each using its own storage folder:

To find records from a third-party application:

1. Open the file manager (Files or Solid Explorer).
2. Go to the Inner Memory.
3. Type the name of the application (for example, ACR or Cube) in the search.
4. Sort files by date of change (⚙️ → Sorting → By date).

4. Hidden system folders: how to access

On Xiaomi Poco with MIUI, some call records can be saved in hidden system folders that are not available through a standard file manager.

• 🔒 /data/user/0/com.android.server.telecom/call_recordings/ — Temporary files are stored here prior to processing.
• 🔒 /data/media/0/MIUI/call_rec/ — Alternative path for older versions MIUI.

To access these folders, you will need to:

1. Root access (not recommended for beginners)
2. Or use it. ADB (Android Debug Bridge. Connect your phone to your PC and execute the command: adb shell ls /data/user/0/com.android.server.telecom/call_recordings/
3. Or a file manager with root support (such as Root Explorer).

⚠️ Attention: Pattempts to access /data/ without root may cause system instability on Poco X6 Pro and newer models due to MIUI’s enhanced security policies. Use ADB or contact Xiaomi support for safe recovery.

5. File format problems: why entries are not played back

A frequent complaint of users Xiaomi Poco: file records are available, but not opened by a standard player.

• 🎵 Unsupported format: Built-in recording in MIUI It can save files to.amr or.3gp, which not all players recognize.
• 🔊 Damaged files: If a record is interrupted (for example, due to low battery charge), the file may be broken.
• 🔒 Encrypted records: On Poco F5 Some files are encrypted to protect privacy.

Decisions:

• 🛠️ Install a player with support for.amr (for example, VLC or MX Player).
• 🔄 Convert files to.mp3 Online Convert or Audacity.
• 📱 For encrypted files, try playing them through the Records app (MIUI Recorder).

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If the recording is played with noise or breaks, check the quality settings in the Phone app: Phone → ⚙️ → Recording calls → Record quality. Best option is Medium (AMR) save space.

6 How to Recover Deleted Call Records

If you accidentally delete the records, they can be restored within 30 days (unless a complete memory cleanup has been performed).

1. From the Mi Cloud Recycle Bin: Open Mi Cloud → Recycle Bin. Find files with the.amr or.mp3 extension. Select the files you want and click Restore.

Through recovery applications:

• 📱 DiskDigger (works without root, but with limitations).
• 💻 Recuva or EaseUS (requires a phone connection to a PC in file transfer mode).
• Appeal in support of Xiaomi: If records are critical (for example, for a court), contact support with the IMEI device. Xiaomi can provide backup from the cloud upon official request.

⚠️ Attention: On Poco X6 Pro and Poco F5 Pro MIUI 14 and Android 13+ Standard recovery programs (such as DiskDigger) only work after root rights are granted due to changes in the access policy of the server.

FAQ: Frequent questions about recording calls to Xiaomi Poco