Xiaomi Redmi 9 owners often face the question: where do they save phone records? This is especially true for those who use built-in recording or third-party applications. Unlike flagship models, the budget Redmi 9 has its own nuances in the organization of data storage — and not always files are where you expect them to be.
In practice, the location of records depends on three key factors: whether a standard MIUI recorder is used, a third-party application (such as Cube Call Recorder), or whether the recording is done through service functions (as in some firmware for business users). Moreover, in MIUI 12.5 and later, the path to files may differ from the old versions due to changes in media storage policies.
Why are recordings of conversations “hiding” in unexpected places?
Xiaomi MIUI smartphones have traditionally used multiple directories to store media files, and recording conversations is no exception, and the problem is that the system doesn't always create a separate folder for audio calls, especially if you use non-standard recording methods.
- 📱 Version. MIUI: In firmware before MIUI 12 records may have been retained in /MIUI/sound_recorder, And in the new, /Recordings/Call.
- 🔄 Resetting: After resetting to factory parameters, the path to the folder can change to a standard one. /Downloads.
- 🛠️ Application side: Programs like Call Recorder or Automatic Call Recorder create their own folders (for example, /ACR).
- 🔒 Hidden system directories: Some files (especially those created through adb or engineering menus) can be stored in the system. /data/media/0/ — without a root license, they're not seen.
Another nuance: if you activate a record through an engineering menu (code ##4636##), files can be saved in.amr format in the /sdcard/engineermode folder - it is not visible in the standard MIUI Explorer.
Standard folders for MIUI entries
If you use a built-in voice recorder or call recording feature in the standard Phone app, files are most often stored in the following directories:
| MIUI version | The way to the folder | File format | Notes |
|---|---|---|---|
| MIUI 11 and below | /MIUI/sound_recorder/call_record/ | .m4a or.mp3 | The folder can be hidden, you need to enable the display of hidden files. |
| MIUI 12–12.5 | /Recordings/Call/ | .mp3 | By default, it is visible in the MIUI conductor. |
| MIUI 13+ | /Internal Storage/Recordings/ | .m4a | Files are sorted by date, the name contains the subscriber number. |
| Firmware for the global market | /Downloads/CallRecordings/ | .amr | It is often found on models for Europe and India. |
To check these folders:
- Open the Files app (the folder icon on the desktop).
- Go to the Category section → Audio or Device.
- Enable the display of hidden files: click ⋮ → Settings → Show hidden files.
- Search for keywords: call, record, or rec.
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If /Recordings/ is empty, check /Android/data/com.android.providers.media/ – sometimes files are duplicated there after updates.
Search for records via PC: Connection and viewing
If you can't find files on your smartphone, connect Redmi 9 to your computer, which will help you bypass MIUI's restrictions on accessing system folders.
Enable USB debugging in Settings → About Phone → MIUI version (click 7 times)
Connect your phone to your PC via the original cable
Select File Transfer (MTP) mode in the notification curtain
Install Xiaomi drivers USB Drivers (if Windows does not recognize the device)-->
After connection:
- Open “This Computer” and search for the Redmi 9 device.
- Go to the Internal Storage folder.
- Search by extensions: type in the search bar.mp3,.m4a or *.amr.
- Check the folders: MIUI → sound_recorder Android → data → com.miui.voiceassist (for voice assistant recordings) DCIM →.thumbnails (sometimes there are miniatures of records)
⚠️ Note: If you connect Redmi 9 to a Mac, install Android File Transfer – the standard Finder doesn’t support MTP-protocol.
Application side: where popular programs store records
If you use third-party applications to record calls, the path to the files depends on the program.
| Annex | The path to files | Features |
|---|---|---|
| Cube Call Recorder | /CubeBackup/ or /CallRecordings/ | Files are encrypted if protection is enabled in the settings. |
| Automatic Call Recorder | /ACR/ | The folder is divided into Incoming, Outgoing. |
| Call Recorder by Lovekesh | /CallRecorder/ | The file names contain the date and number. |
| Truecaller | /Truecaller/Recordings/ | Recordings are available only in the premium version. |
To find the files:
- Open the application settings and find the Storage or Records folder section.
- If no path is specified, use a file manager (such as Solid Explorer) with permission to access the root directories.
- For cloud backup apps (such as Cube) check /Android/data/[package_name]/files/.
⚠️ Note: Some applications (such as Truecaller) do not save records in the public domain – they can only be listened to through the program interface.
How do you know? package_name applications?
Recovering Deleted Records of Conversations
If files have been deleted, you can try to recover them, and keep in mind that the odds depend on how long it has been since you deleted them and how much memory is being used.
Recovery methods:
- 🔍 Through the basket MIUI: Go to the Files. → Recycle bin – records are stored there for up to 30 days.
- 💾 PC software: Use Recuva, DiskDigger or EaseUS MobiSaver (requires a connection to the computer). USB).
The algorithm for DiskDigger:
- Connect Redmi 9 to your PC in MTP mode.
- Start DiskDigger and select the phone’s internal memory.
- Check the file types.mp3,.m4a,.amr.
- Start the scan - the process can take up to 1 hour.
- Save the files found on the PC.
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Do not write new files to your phone until you recover, which reduces the chances of success, as deleted data can be overwritten.
Automatically save records to the cloud
To avoid losing important conversations, set up automatic uploads to the cloud.
Method 1: Through the Mi Cloud
- Open your Settings → Accounts → Mi Cloud
- Enable synchronization for Recording conversations (if option is available).
- Make sure the backup for the Phone or Recorder app is enabled.
Method 2: Through Google Drive
- 📁 Install the Automatic Call Recorder app.
- 🔗 In the settings, select the Cloud → Google Drive.
- 🔑 Log in and set up automatic download.
Method 3: Through Telegram (for individual files)
Create a chat with Saved Messages and send important messages manually, which is convenient for quick access from any device.
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If you use Cube Call Recorder, you can also use Auto Upload to Dropbox/Google Drive in your settings, which works even in the background.
Frequent problems and solutions
Redmi 9 users often encounter common errors when searching for or saving records, and here are the most common ones and how to fix them:
- 🔇 No records saved: Check if there is enough internal memory (need a minimum of 100 MB). Open the application settings to write and make sure that the saved to the Device is selected, not on the Device. SD-card (if not inserted) Update the app to the latest version.
- 🎵 Files play without sound: Try playing the record on another device -- maybe the problem is in the codec. Convert the file to.mp3 Online Convert or Audacity.
- 🔍 No folder with records visible: Turn on the display of hidden files in Explorer. Check the permissions to the folder (for example, through FX File Explorer with root access).
- ☁️ Do not load to the cloud: Check your Internet connection (download only works on Wi-Fi in some applications). Update your cloud service access token (in the app settings).
⚠️ Note: If after the update MIUI records are no longer saved, reset the settings of the Phone application (Settings) → Annexes → Phone. → Warehouse → Clear the data. That'll bring back the standard ways of saving.