Have you turned on a conversation record on your Xiaomi but canโt find the file? Or worry that an important conversation will be lost after resetting? In this article, weโll take a closer look at all the possible places Xiaomi, Redmi and POCO smartphones store audio recordings of calls, from standard folders in the deviceโs memory to hidden system directories and cloud services.
We warn you right away: file location depends on the MIUI version (especially relevant for MIUI 14/15), phone model and even regional settings. For example, on the Xiaomi 13 Pro with global firmware, the path to records may differ from the Redmi Note 12 with the Chinese version of the software. We collected current information for July 2026, including nuances for Android 13/14 devices.
To avoid wasting time searching, use our step-by-step guide โ or immediately go to the frequent-question section if you need to solve a specific problem (for example, restore deleted records or transfer them to your computer).
1. Standard place of storage of records in MIUI
By default, the Phone (or Calls) app on Xiaomi stores conversation records in the device's internal memory. The path depends on the firmware version, but most often it is:
- ๐ /storage/emulated/0/MIUI/sound_recorder/call_rec/ โ for MIUI 12โ15 (European and European versions)
- ๐ /storage/emulated/0/Recordings/Call/ โ for some POCO and Redmi with lightweight firmware
- ๐ /storage/emulated/0/Android/data/com.android.incallui/files/CallRecordings/ โ for devices with pure Android (for example, Xiaomi) A3)
Record files are usually formatted.m4a or.amr and named by template: CallRecord_YYYYMMDD_HHMMSS_number. format, CallRecord_20260715_143022_+79123456789.m4a.
๐ก
If the folder call_rec Empty, check the settings of the Phone application: it is possible that records are saved to the cloud or disabled altogether.
To find the folder quickly:
- Open Explorer (or any file manager, such as MiXplorer).
- Go to the internal drive. โ MIUI โ sound_recorder.
- If there is no folder, use a keyword search. call_rec.
2.Alternative locations: cloud, Google Drive and third-party apps
If the entries are not in the standard folder, check these locations:
| Service/app/app/app/app/app/app/app/app/app/app/app///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// | Path or mode of access | Features |
|---|---|---|
| Mi Cloud | Open Settings โ Xiaomi Account โ Mi Cloud โ Backups | Records are synchronized only if the call backup option is enabled (not available in all regions). |
| Google Drive | Call Recordings folder in the Disc root directory | Auto boot only works when configured through Settings โ Google โ Backup. |
| Cube Call Recorder | /storage/emulated/0/CubeBackup/ or the application folder in Android/data/ | Popular third-party recording software. Files can be encrypted. |
| Truecaller | Inside the app: Menu โ Call records | Records are stored in the Truecaller cloud, you can download only through their service. |
Important! If you use a third-party recording app (like ACR or Boldbeast), the path to the files may be different, usually listed in the program settings under "Save folder."
How to check which app recorded the call?
3. Hidden system folders and technical nuances
Sometimes the records are hidden in non-obvious places, especially if:
- ๐ You've been updating the firmware with MIUI 12 on MIUI 14/15 (paths could have changed).
- ๐ฑ You use dualities. SIM-cards (records can be divided into folders) call_rec_sim1 and call_rec_sim2).
- ๐ Encrypting the device is enabled (files can be hidden in the /data/media/0/).
Try these ways to find:
/storage/emulated/0/Android/media/com.android.incallui/CallRecordings/
/data/user/0/com.android.incallui/files/CallRecordings/ (requires root)
/storage/emulated/0/Download/CallRecordings/ (if manually redirected)๐ก
If you donโt see the Android folder in Explorer, turn on the hidden files in the file manager settings (usually in the View or Settings menu).
On some models (e.g. Xiaomi) 12T or POCO F5) records can be saved in the application folder "Dictorphone" (/MIUI/sound_recorder/), Even if they're made through a call module, it's about unifying audio services in new versions. MIUI.
4 How to transfer the recordings to a computer or other telephone
To copy the records to a PC or other device:
Connect your phone to your computer via USB (select File Transfer Mode)
Find the folder with the records (see section 1)
Copy files to any folder on your PC (we recommend creating a separate directory)
For cloud services (Mi Cloud/Google Drive), use the web version or official application
-->
If the records are not copied or if they show an error, try:
- Rename files (remove special characters from the name).
- Convert the format through an application like Audio Converter.
- Use it. ADB For retrieval (if files are in a secure folder): adb pull /sdcard/MIUI/sound_recorder/call_rec/ C:\CallRecordings\
๐ก
For mass transfer, it is convenient to use applications like Send Anywhere or Xender โ they allow you to send files without connecting to a PC.
5.Recovering deleted call records
If the records were deleted, you can try to restore them, and success depends on how long it took and whether the device was used after it was deleted.
Recovery methods:
- ๐ Through the basket MIUI: open the conductor โ Recycle Bin and check if there are files with extension.m4a or.
- ๐ฑ Specialized applications: DiskDigger, Recuva (requires root for deep scanning).
- ๐พ From backup: If you have automatic backup enabled in Mi Cloud or Google Drive, check your archives.
Can I recover records after resetting settings?
When you're recovering,
โ ๏ธ Do not save new files to your device after deleting records โ this reduces the chances of successful recovery, as new data can overwrite old ones.
6.Settings for recording conversations in MIUI: where to turn on and how to configure
If you need to enable or configure a call record:
- Open the phone app.
- Press three points (โฎ) top-right โ Settings.
- Select Record conversations (some models call the item Auto Record).
- Activate the switch and adjust the settings: ๐ Record all calls or only for selected contacts. ๐ Select the source of the sound (e.g., "Voice only" or "Voice only") + sympathetic"). ๐ Specify the folder to save (if available).
On some firmware (e.g. MIUI for the European Region), the recording option may be hidden due to legal restrictions.
- Use third-party apps (such as Cube Call Recorder).
- Install a global or Chinese firmware (but consider the risks of losing warranty).
- Activate the recording through ADB (Technical skills required: adb shell settings put global call_recording_enabled 1
7. Problems with recording conversations and their solutions
Common mistakes and ways to eliminate them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Recording does not start automatically | There is no permission to record sound | Check the permissions for the Phone application in Settings โ Apps โ Permissions. |
| Record files damaged. | Failure to maintain or lack of memory | Clear the cache of the Phone app and re-write. If files are important, try recovering them via VLC Player (opens corrupted audio files). |
| Recording is interrupted in 5-10 minutes | Limitation of duration in settings | In the application "Phone" โ Record settings increase the time limit or turn it off. |
| No sound on the record (silence) | Wrong source of sound or microphone lock | In the recording settings, select "Voice on both sides" and check if the microphone is covered with a cover. |
If the problem is not solved, try:
โ ๏ธ Reset the settings of the application "Phone": go to Settings โ Annexes โ Application management โ Phone. โ Warehouse โ Reset. That'll bring back the standard recording parameters.