Have you ever tried to find a recording of a major phone call on your Xiaomi, but you can't remember where it went? Or suddenly you find that it disappeared after a system update? This problem is familiar to many users of Xiaomi, Redmi and POCO smartphones, brands where the logic of storing call records is not always obvious. Unlike iPhone or Samsung, where files are more often stored in standard folders, MIUI can distribute them to different directories depending on the firmware version, device model and even regional settings.
In this article, weβll look at all possible places to store conversation records on Xiaomi devices, from standard memory folders to hidden system directories and cloud services. You will learn how to find files manually through the file manager, which applications automatically save records (and where exactly), and what to do if the record Suddenly disappeared after resetting or updating. MIUI 14 and later, where the storage logic has changed compared to previous versions.
Standard storage locations for MIUI records
By default, Xiaomi smartphones store conversation records in one of three standard folders, depending on which app was used to record, and most users do not even realize that their device may have multiple directories with audio files.
The main ways in which records are searched:
- π /storage/emulated/0/Recordings/ β standard folder for records made through a built-in voice recorder or call recording function in the Phone app.
- π /storage/emulated/0/MIUI/sound_recorder/ β alternative catalogue for older versions MIUI (before 12.5).
- π /storage/emulated/0/Android/media/com.miui.voicerecord/ β hidden folder where records made through the system application Voice recording are stored.
It is important to understand that the path may change depending on the version. MIUI And the smartphone models. 13 Pro MIUI 14 The default records are retained in /Recordings/CallRecord/, And on the Redmi Note. 10 s MIUI 12.5 β into /MIUI/sound_recorder/calls/. If you do not find files in the specified folders, check the settings of the application used to record.
β οΈ Note: On some devices with MIUI Global call records can be automatically encrypted and stored in a secure directory /data/com.android.providers.media/. Access to them is possible only through root-rights or special utilities.
How to find records through file manager
The easiest way to find conversation records is to use the built-in Files by Google or the standard MI File Manager.
- Open the Files app (the folder icon on the desktop).
- Go to the Category section β Audio.
- In the file list, find the Recordings or CallRecord folder.
- If there are no records, click on the three dots in the upper right corner and select Show Hidden Files.
If you use a third-party file manager (such as Solid Explorer or FX File Manager), turn on the hidden and system files in the settings. This will help you find directories like /Android/data/com.miui.voicerecord/ that are hidden by default.
βοΈ Search for records through file manager
On some devices (especially MIUI for China), records can be saved in.m4a or.amr format instead of the usual.mp3. If you canβt see files, try sorting them by the date of change β this will help you find fresh entries.
Cloud services: where to go records with Xiaomi
Many users are surprised to find that their conversation records are automatically synced to the cloud, which happens if you have backup enabled in your settings or Mi Cloud.
- βοΈ Mi Cloud - in the Backups section β Multimedia. β Audio. Records are stored in compressed form and are only available when authorized.
- βοΈ Google Drive β If you use the Google Phone app to record calls, files can automatically be uploaded to the Call Recordings folder.
- βοΈ Cloud β if you configured automatic download through third-party applications like Call Recorder or Cube ACR.
To check if your records are synced to the cloud:
- Open Settings β Accounts and Sync β Mi Cloud
- Check if the multimedia synchronization option is enabled.
- If yes, go to Mi Cloud β Backups and see the list of saved files.
β οΈ Note: Records stored in Mi Cloud can be deleted 30 days after sync if you don't pay for a premium subscription. β Settings β Storage management.
| Cloud service | Storage folder | Max. shelf life (free) | Is authorization required? |
|---|---|---|---|
| Mi Cloud | Backup copies β Multimedia β Audio | 30 days | Yes. |
| Google Drive | Call Recordings or Backups | No restrictions (up to 15 GB) | Yes. |
| Yandex.Disk. | Audio recordings or user folder | No restrictions (up to 10 GB) | Yes. |
| Dropbox | Apps β Call Recorder | 30 days (for free accounts) | Yes. |
Hidden system folders and root access
If you didn't find entries in standard directories, they could be saved in hidden system folders that are restricted, as is the case with MIUI devices, where some functions (such as recording calls) are implemented at the firmware level.
Here are the most likely places:
- π /data/com.android.providers.media/documents/ β Temporary copies of records may be kept here.
- π /data/user/0/com.miui.voicerecord/files/ β folder of the system application Voice recording.
- π /sdcard/Android/data/com.miui.voicerecord/cache/ β cache of the application, where sometimes undeleted files remain.
To access these folders, you will need to:
- Install a file manager with root rights (e.g. Root Explorer or FX File Manager).
- Activate the developer mode and enable USB debugging in the settings.
- Connect your smartphone to your PC and use ADB to copy files:
adb pull /data/com.android.providers.media/documents/ ~/Downloads/xiaomi_recordsIf you donβt have root rights, try using apps like DiskDigger or GT Recovery that can scan system partitions for deleted audio files.
What to do if the record is DRM protected?
Recovering Deleted Records of Conversations
If you accidentally delete a recording of a conversation, don't despair, it can be restored. The main rule is: don't write new files to your device so you don't overwrite deleted data. Here are effective ways to restore it:
- π Through the basket MIUI: Open the files. β Recycle bin and check if your audio file is there (stored for up to 30 days).
- π Using applications: DiskDigger, Recuva (for PC) or GT Recovery can find files even after formatting.
- π Backup: If you did a backup through Mi Cloud or Google Drive, recover data from there.
For recovery via PC:
- Connect your smartphone to your computer in File Transfer (MTP) mode.
- Start with Recuva or EaseUS Data Recovery.
- Select your smartphoneβs drive and run a deep scan.
- Filter the results in.mp3,.m4a or.amr format.
If the record was deleted long ago (more than 30 days ago), the chances of recovery are minimal, in which case, try contacting Xiaomiβs service center β sometimes specialists can extract data using professional equipment.
π‘
If you regularly record important conversations, set up automatic backup to the cloud. To do this, go to Settings β Cloud Storage in the Voice Recording app and select Mi Cloud or Google Drive.
Features of recordings on different Xiaomi models
The logic of storing conversation records can vary greatly depending on the smartphone model and regional firmware.
| Model/Series | Standard record folder | Features |
|---|---|---|
| Xiaomi 13/14 series, Mix Fold 3 | /Recordings/CallRecord/ | Records are automatically encrypted if the Privacy Protection function is enabled in call settings. |
| Redmi Note 12/11 series | /MIUI/sound_recorder/calls/ | On global firmware, records are saved in.m4a format, on Chinese -.amr. |
| POCO F5/X5 series | /storage/emulated/0/CallRecords/ | A separate POCO Recorder application is used, which saves files to the cloud by default. |
| Xiaomi Civi series | /Android/media/com.miui.voicerecord/ | Call recordings are duplicated in /DCIM/Screenshots/ (firmware bug). |
On devices with MIUI for China (e.g. Xiaomi 13 Ultra CN), call records can be stored encrypted and require a special key to listen to. If you bought a smartphone from China, check the region settings in Settings β Additional β Region and, if necessary, reflash the device to the global version.
Nana POCO-Devices often use a separate application to record β POCO Recorder.It saves files to the Google Drive cloud by default, so check the folder POCO Recordings on your Google account.
π‘
On devices with MIUI 14 and later, call records can be automatically deleted after 7 days unless cloud backup is enabled. Check your settings in Phone β Call Record β Storage.
Frequent problems and their solutions
Xiaomi users often face typical problems with recording conversations, and here are the most common ones and how to solve them:
- π Records are not saved: Check if the recording function is enabled in Settings β Annexes β Phone. β Call recording. Some firmware requires manual confirmation before each recording.
- π Files are available but not reproduced: Try renaming the extension with.m4a on.mp3 or play the file through VLC Player.
- π Records disappear after update: This is due to a change in folder structure in the new version MIUI. Use the DiskDigger app to search for files by signature.
- π No sound on the record: On some models (Redmi Note 10 Pro, Xiaomi) 11T) It's only recorded from the other person's side. Check the microphone settings in Settings. β Sound. β Recording quality.
If all records are missing after the MIUI update, try the following:
- Check the /MIUI/backup/AllBackup/ folder, and sometimes files are automatically transferred there.
- Restore data from the Mi Cloud backup (if it was created before the update).
- Use ADB to extract files from system folders (technical skills required).
On Android 13+ and MIUI 14+ devices, call records may be blocked due to new privacy restrictions. To fix this, go to Settings β Privacy β Permissions β Microphone and give access to the Phone app.