Where to save a conversation record on Xiaomi: search for files on your phone and computer

Why are the calls “hidden” from the user?

You turned on a call recording on Xiaomi but can't find the file? That's a typical problem: the manufacturer doesn't always obviously put audio files in standard folders. The fact is that the calls records in MIUI can be saved in different places - depending on the firmware version, phone model (Redmi Note 12, POCO X5, Mi 11) and even the recording method (built-in feature or third-party application).

For example, on older versions. MIUI 11-12 files were in a folder MIUI/sound_recorder, MIUI 14+ They were moved to Recordings, and some models (e.g. Xiaomi) 13 Pro) automatically encrypt records if the privacy function is enabled, and we will figure out where to look for files and how to extract them without loss of quality.

It’s important to understand that if you’ve used a third-party application (like Cube Call Recorder or ACR), the path to files will be different, and in this article we’ll focus on the built-in MIUI call record feature, which is what causes the most questions for users.

Standard folders for calling records in MIUI

In most cases, records are stored in one of three folders of internal memory, and can be checked through any file manager (for example, Mi File Explorer or Solid Explorer):

• 📁 /storage/emulated/0/Recordings/ — mainfolder MIUI 13-15. Here files are sorted by date and subscriber number.
• 📁 /storage/emulated/0/MIUI/sound_recorder/ — outdated location (relevant to the MIUI 10-12). Sometimes the files are duplicated here, even in new versions.
• 📁 /storage/emulated/0/CallRecord/ — used in some models POCO And Redmi with custom firmware.

If the folders are not available or empty, check:

1. Is call recording enabled in settings (Settings → Applications → Calls → Recording conversations).
2. Are there any hidden files (enable the display of hidden folders in the Explorer settings).
3. Aren't the records moved to SD-map (the path will be) /storage/XXXX-XXXX/Recordings/, where XXXX-XXXX — ID map).

How to find records through the “Conductor” on the phone

The easiest way is to use the built-in Mi File Explorer.

1. Open the Files app (the folder icon on the desktop).
2. Go to the Device (Internal Memory) tab.
3. In the search bar (loop at the top), enter Recordings or sound_recorder.
4. If there are no files, click on the three dots in the upper right corner → “Show hidden files”.

Record files are usually.m4a or.amr formats and are named after the template:

• 📞 Record_20260515_143022_+79123456789.m4a — date, time and subscriber number.
• 🔊 CallRec_unknown_20260515.amr — if the number is undecided.

If files don't show up even after you turn on hidden folders, the problem may be the permissions.

⚠️ Attention: MIUI 14+ with the enabled function Protection of personal data (in Settings) → Privacy: records can be encrypted, so to see them, temporarily turn off protection or copy files to your PC.

Search for records via computer (Windows/Mac)

Connect your phone to your PC through USB-cable and select File Transfer Mode (MTP). Next:

1. On your computer, open "This Computer" (Windows) or "Finder" (Mac).
2. Find the Xiaomi device in the list of connected drives.
3. Go to the Internal Storage folder.
4. Look for Recordings catalogs, MIUI/sound_recorder or CallRecord.

If there are no folders, try:

• 🔍 Use search by keywords:.m4a,.amr, Record_.
• 🖥️ Connect through ADB (Search command: Adb shell find /storage/emulated/0 -name ".m4a" -o -name ".amr"

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If the phone is not detected on the PC, try another one. USB-cable (preferably original) or turn on debugging mode USB In Settings → The phone. → Version. MIUI (press 7 times).

On a Mac, you may need to install Android File Transfer. If the files are not copied, check:

• 🔒 Is there a lockdown at the level? MIUI (In Settings → Connection and exchange → USB).
• 📵 Is the “only charging” mode enabled when connecting.

Features of recordings on different Xiaomi models

The file layout may vary depending on the device series, and below is a table with typical paths for popular models:

On flagship models (Xiaomi 13 Ultra, 14 Pro), records can automatically sync with the Mi Cloud.

1. Open Settings → Xiaomi Account → Mi Cloud → Backup.
2. Check if the “Calls and Records” sync is enabled.
3. If yes, restore your files via i.mi.com.

What to do if the records are not found?

If you have checked all the standard folders but no files, the following reasons are possible:

• 🚫 Not included: in MIUI By default, the function can be disabled. Check in Settings → Annexes → Calls. → Recording of conversations.
• 🗑️ Files deleted: Records are automatically cleared if the option to delete old records is enabled (in the same call settings).
• 🔄 Resetting: After resetting to factory settings, the Recordings folder can disappear.
• 🛠️ Firmware error: on some custom firmware (e.g. xiaomi.eu), the path to files changes.

If the records were but disappeared, try to restore them with the help of specialized utilities:

• 📱 DiskDigger (for Android) – scans internal memory for deleted files.
• 💻 Recuva or EaseUS Data Recovery (for PC) – connect your phone in mode MTP And scan the drive.

⚠️ Warning: Do not write new files to your phone until you recover! This reduces the chances of success, as deleted data can be overwritten.

If you use a third-party application to record (such as Cube Call Recorder), check their settings:

• Open the application → Settings → Save folder.
• The path is usually /CubeBackup/ or /CallRecorder/.

How to change the location of the records?

By default. MIUI It saves the records to your internal memory, but you can redirect them to the SD-Map or cloud:

1. Open Settings → Applications → Calls → Record conversations.
2. Click on “Save folder” (or Warehouse in newer versions).
3. Choose:

Please note:

• 🔄 When changing the location of the save, the old records are not automatically transferred - they must be copied manually.
• 🚫 On some models (Redmi) 10C, POCO M4) save-on SD-card may be blocked.

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If you choose to save to Mi Cloud, make sure you have enough space (free 5GB) entries in the cloud are stored in a compressed format and can be deleted after 30 days of inactivity.

FAQ: Frequent questions about recording conversations on Xiaomi