Have you recorded an important conversation on Xiaomi but can't find the file? Or accidentally deleted the audio and want to restore it? In this article, we'll look at where exactly the conversation records on Xiaomi, Redmi and POCO smartphones are stored, how to find them manually and using third-party tools, and learn why files can disappear from folders and how to prevent their loss.
The manufacturer doesn't always transparently report where records are stored, especially if you're using a built-in voice recorder or third-party call recording features. We analyzed the behavior of different models (from Mi 11 to Redmi Note 12) and collected current data for 2026. Importantly, storage algorithms may vary depending on the version of MIUI and regional firmware.
Where to save conversation records on Xiaomi by default
In most cases, Xiaomi smartphones store conversation records in standard internal memory folders, but the path depends on how the record was created:
- ๐ฑ Built-in voice recorder (Sound recording): files are stored in /storage/emulated/0/Recorder/ or /storage/emulated/0/MIUI/sound_recorder/.
- ๐ Call recording (function in the Phone application): the path varies from /storage/emulated/0/CallRecords/ before /storage/emulated/0/MIUI/voice_recording/.
- ๐ Third-party applications (such as Cube Call Recorder): each application creates its own folder, often in the form of a new folder. /storage/emulated/0/Android/media/[packet]/.
On devices with MIUI 14+ and Android 13/14, paths may be hidden due to new storage access rules. To see folders, you will need to enable the display of hidden files in any file manager (for example, in Mi File Explorer or Total Commander).
Important! If you use Google Drive or Mi Cloud for backup, records can automatically sync to the cloud. Check Backups/CallRecords or MIUI/Cloud/Recorder folders in your cloud storage.
How to find records manually: step-by-step instructions
If you donโt know where the file is stored, follow this algorithm.
- Open any file manager (e.g., Mi File Explorer or Solid Explorer).
- Go to the root directory of internal memory: /storage/emulated/0/.
- Enable the display of hidden folders (in Mi File Explorer: โฎ โ Settings โ Show hidden files).
- Check the following folders in order: ๐ Recorder/ or sound_recorder/ ๐ CallRecords/ or voice_recording/ ๐ MIUI/ (There may be subfolders with records inside) ๐ Android/media/[name annexes]/ (for third-party recorders)
โ๏ธ Searching for conversation records
If you don't have a record in the folders, try searching the file system, and type in the file manager extension.mp3,.m4a,.amr, or.wav, which are the most common audio recording formats on Xiaomi.
โ ๏ธ Note: Some models (e.g. Xiaomi 13 Pro with a MIUI 14 Global) call records can be stored in encrypted form, in which case the files will have the.enc extension and will not be played without special software.
Why records can "disappear" from folders
Users often experience a situation where a record was made but it is not in the expected folder.
- ๐ Autocleaning: MIUI Has a garbage cleanup function that can delete old records (configured in Settings) โ Warehouse โ Cleanup).
- ๐ฑ Settings reset: After resetting to factory settings, all local records are deleted if there was no backup.
- ๐ Encryption: On Android 11 devices+ Some records are encrypted and not displayed in standard managers.
- ๐ฒ Application error: If the recording is interrupted due to a failure, the file may be saved in a corrupted form (size 0 KB).
On models with Qualcomm Snapdragon 8 Gen 2 chip (such as Xiaomi 13 Ultra), the default call records are saved in a protected memory area and are not available without root rights. MIUI flagship.
How to check if records on your device are encrypted?
How to Recover Deleted Records of Conversations
If the record has been deleted, you can try to restore it with specialized utilities, and it's important to act quickly: the fewer operations you do with your phone's memory after you delete it, the better the chances of success.
| Method of recovery | Applicability | Chances of success | Essential tools |
|---|---|---|---|
| PC programs (Recuva, DiskDigger) | Deletion without rewriting | 70-80% | Computer, USB-cable |
| Mobile applications (Dumpster, Undeleter) | Removal within 30 days | 50-60% | Root rights (not always) |
| Backups (Mi Cloud, Google Drive) | If synchronization was enabled | 90% | Access to the account |
| Specialized services (e.g., Ontrack) | Critical cases (physical injury) | 30-40% | Paid access |
For recovery with PC:
- Connect your phone to your computer in File Transfer (MTP) mode.
- Install DiskDigger or Recuva.
- Select the phoneโs internal memory for scanning.
- Filter the results for.mp3,.m4a extensions.
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If the recording was made via the Google Phone app, check the folder /storage/emulated/0/Android/media/com.google.android.dialer/files/recordings/. These files are often ignored by standard managers.
How to Change the Default Records Saving Place
If you don't like the standard file layout, you can change it, depending on the application you use to record:
- ๐ค Built-in voice recorder: Open the Sound Recorder app. Press โฎ โ Settings โ Select the save folder. SD-card or other folder in internal memory.
Phone.
MIUI doesn't have a built-in retrace option. Solution: Use third-party apps (like Cube Call Recorder) where you can specify your folder.
Third-party recorders:
Most apps have a Storage or Save location section in their settings where you can choose an SD card or cloud.
โ ๏ธ Attention: On devices with Android 11+ recording SD-The card may be restricted due to the Scoped Storage policy, in which case the application will save the files to internal memory, even if you specify the file. SD.
Frequent Mistakes and How to Avoid Them
Many users lose their records due to errors, and here are the most common ones and ways to prevent them:
- ๐ซ Space shortage: If internal memory is full, new records may not be saved.Solution: clean the cache regularly (Settings) โ Warehouse โ Cleaning) or use SD-map.
- ๐ Turning off the microphone: If the conversation is interrupted during recording, the file may remain empty. Check permissions for the application (Settings) โ Annexes โ Permits โ Microphone).
- ๐ Autosynchronization: If sync with Mi Cloud is enabled, records can be deleted from the device after downloading to the cloud.
- ๐ต Energy saving mode: on some models (POCO X3 Pro) in power saving mode, recording may be interrupted. Add the recorder app to exceptions (Settings) โ Battery โ Energy conservation โ Annexes).