Where Xiaomi Stores Call Records: All Ways to Find Files on Your Phone

You have enabled a call recording on Xiaomi, Redmi or POCO, but can't find the file after the call is complete? The problem is familiar to many users - standard folders are not always obvious, and recording settings may vary depending on the MIUI version and device model. In this article, we will discuss all possible storage locations for records, including hidden directories, cloud services and alternative ways to access files.

It is important to understand that the path to recording depends on several factors: whether you are using a built-in voice recorder or a third-party application, whether synchronization with Mi Cloud is enabled, and whether you have changed standard storage settings. We will look not only at typical scenarios, but also at rare cases – for example, when files are saved in the root folder of the device or on the device. SD-If you find that records are missing after you upgrade or reset your settings, at the end of the article you will find instructions for restoring them.

Standard location of call records in MIUI

In most cases, the recordings of conversations on Xiaomi smartphones are saved in the folder. MIUI/sound_recorder/call_rec. This is a good way to use devices with MIUI 12–14 And newer versions, to find her:

1. Open the Files app** (the folder icon on the home screen).
2. Go to the Device (or Internal Memory) tab.

The files here are formatted.m4a or.amr and named by template: Record_YYYYMMDD_HHMMSS, where YYYYMMDD — date, HHMMSS — Record time. sound_recorder Check out alternative paths (see the next section).

Important: On some models (for example, POCO F5 or Redmi Note 12) If you can't find the folder, try the built-in search in the Files app** — type in the search bar. call_rec or.m4a.

Alternative folders for call records

If a standard folder is not available, the records may be saved in one of the following places:

• 📁 /storage/emulated/0/Recorder/call_rec — current MIUI (before 11).
• 📁 /storage/emulated/0/CallRecordings — It is used on some global firmware.
• 📁 /storage/emulated/0/Download/CallRecords — If you manually change the way you save.
• 📁 /sdcard/MIUI/sound_recorder — supportive SD-cards (e.g. Redmi) 9A).

Records can also be stored in the Dictator App folder if you use third-party software (such as Cube Call Recorder or ACR), in which case the path will look like /Android/data/{application packet name}/files.

On HyperOS devices (such as Xiaomi 14), records can automatically sync with Mi Cloud and not be saved locally. To check this, open Settings → Xiaomi Account → Mi Cloud → Backups and find Call Records**.

How to Change the Way of Keeping Records

By default, MIUI does not allow you to directly change the folder for call records through settings, but there are workarounds:

1. Use a third-party recorder (such as ACR or Boldbeast) where you can set any save path.

To change the path through ADB, follow the command:

adb shell settings put global call_recorder_path /sdcard/ New folder

Replace /sdcard/NewFolder with the desired path.Warning: this method does not work on all firmware and may require root rights.

If you don't want to use ADB, the easiest way to install a third-party application is to write. For example, in ACR, the path changes in settings: Settings → Record Folder → Select folder.

Why Call Records May Be Lost

There are several reasons why records files may disappear:

• ⚠️ Autocleaning the cache — MIUI Can delete old records when memory is lacking.
• ⚠️ Resetting – after resetting to factory settings, all local files are deleted.
• ⚠️ System updates – sometimes after upgrade MIUI folder path changes.
• ⚠️ Cloud conflict – if sync with Mi Cloud is enabled, files can be deleted from the device after downloading.

To avoid loss of records:

⚠️ Warning: Turn off auto-cleaning in memory settings (Settings) → Memory. → Autocleaning) or add a folder call_rec excepted.

If the records are missing after the update, check the MIUI/backup/CallRec folder — sometimes the system backs up before upgrading. It’s also worth checking the Recycle Bin in the Files app** — deleted files are stored there for up to 30 days.

How to Recover Deleted Call Records

If files have been deleted, you can try to restore them using specialized utilities.

For recovery with DiskDigger:

1. Install the app from Google Play.

Important: The less you use your phone after deleting the records, the better the chances of recovery, and each new record or application installation can overwrite deleted data.

Call recording settings in MIUI: where to turn on and off

To manage the conversation record on Xiaomi, go to:

1. Settings → Applications → Calls → Call settings → Call recording.
2. Turn on the option “Write automatically” or select “Write manually”.

On some firmware (e.g., POCO X3 or Redmi K50), the path may be different:

• 🔧 Settings → System and device → Additional settings → Recording calls.
• 🔧 Settings → Confidentiality → Special permits → Recording calls (for MIUI 14).

If the entry option is not on the menu, it can mean:

• 🚫 Your firmware does not support recording (relevant for some global versions) MIUI).
• 🚫 Recording is blocked by the operator (in some countries it is prohibited by law).
• 🚫 Calls app** Updated to version without recording function.

In such cases, installing a third-party recording app, such as Cube Call Recorder ACR or Boldbeast Call Recorder, will help, which bypass the limitations of MIUI and allow you to record conversations even on incompatible firmware.

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Before installing a third-party recorder, check the laws of your country - in some regions (for example, in the EU), recording calls without the consent of the interlocutor is prohibited.

Cloud Storage: Mi Cloud and Alternatives

If you use a Xiaomi account, the records can automatically sync to the Mi Cloud to check this out:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Scroll down and find the Call Records section**.
3. If the option is enabled, the files are available at https://i.mi.com in the web version of the cloud.

Alternative cloud services for backup records:

• ☁️ Google Drive – you can set up automatic download via FolderSync.
• ☁️ Dropbox – supports autoloading audio files.
• ☁️ Yandex Disk – convenient for users from Russia.

For automatic synchronization with Google Drive:

1. Add a Google account and select a folder call_rec synchronize.

Warning: Keeping records in the cloud may violate privacy laws in your country, and make sure you do not store sensitive information (such as bank details or private conversations) without the consent of the person involved.

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Mi Cloud automatically compresses audio files when downloading, which can degrade recording quality. Use third-party clouds to maintain original quality.

FAQ: Frequent questions about recording calls to Xiaomi