Where on Xiaomi Redmi Note 7 are stored call records: all possible places and ways of access

Xiaomi Redmi Note 7 is still a popular smartphone among users who value the balance of price and functionality. One of the most popular features of the device is the built-in ability to record phone conversations. But where exactly do these files stay? Why sometimes you can't see them in the gallery? And how do you recover records if they're gone?

In this article, we’ll look at all the possible locations for Redmi Note 7 call records, from standard folders in the device’s memory to Mi Cloud services, and learn how to enable automatic conversation saving, why some records may not be displayed, and what to do if files were deleted by mistake.

Standard place to store call records on Redmi Note 7

By default, all conversation records on Xiaomi Redmi Note 7 are stored in the device’s internal memory in a special folder, the path to it depends on the version of the MIUI firmware, but most often it is:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively, for newer versions:

/storage/emulated/0/Recordings/CallRecord/

Record files have the.amr or.mp3 (depending on the quality settings) and are named by the template: CallRecord_YYYYMMDD_HHMMSS.amr. For example, CallRecord_20260515_143022.amr — record 15 may 2026 yearly 14:30.

To find this folder:

1. Open any file manager (e.g., standard Explorer or Mi File Manager).
2. Go to the root directory of internal memory (usually /storage/emulated/0/).
3. Find the file. MIUI → sound_recorder → call_rec.

⚠️ Attention: If the folder call_rec It's missing, check if the call recording feature is on in your phone settings. You may never have activated it.

It is important to note that records take up space in the device's memory. When using the feature actively, several gigabytes of files can accumulate in a month.

• 📁 Set up automatic cleaning of old records (more on this below).
• ☁️ Transfer important files to the cloud or PC.
• 🗑️ Periodically check the folder and delete unnecessary records.

How to turn on call recording and set up a save location

If you can't see the entries in the folder, first make sure that the conversation record function is activated. On the Redmi Note 7, it's done like this:

1. Open the phone application (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conversation Record.
4. Activate the Record Switch automatically.

You can set it up here.

• 🎤 Record quality (low/medium/high) – affects file size).
• 📱 The place of preservation (internal memory or SD-map, if it is installed).
• 🔄 Autocleaning (deletion of records older than 30, 60 or 90 days).

If you want to save entries to a memory card, make sure that:

1. SD-The card is formatted as internal memory (settings) → memory → SD-map).
2. Call recording settings selected SD-storage-place.

Whether the recording function is enabled in the phone settings

Is there enough space in the internal memory or SD-map

Is the Phone app allowed access to memory (settings → permissions)

Are memory optimizers disabled that can delete “unnecessary” files?-->

On MIUI 12 and later, the path to settings may be slightly different. If you don't find Record Conversations, try:

Settings → Applications → Application Management → Phone → Permissions → Microphone

Why call records don't show up in gallery or conductor

A common problem with Redmi Note 7 users is that there are recordings, but they are not visible in standard applications.

• 🔍 Hidden files: Folder call_rec It can be marked as hidden. Enable the display of hidden files in the file manager settings.
• 📂 Incorrect format: If records are saved to.amr, some players will not recognize them. VLC or MX Player.
• 🚫 Antivirus Blocking: Some antiviruses (such as Avast) can block access to the folder with records.
• 🔄 App cache: Clear the cache of the Phone app in the settings.

If files don’t show up even in the file manager, try:

1. Connect your phone to your PC via USB (in file transfer mode).
2. Open internal memory in Windows/macOS Explorer.
3. Check for the folder. MIUI/sound_recorder/call_rec.

If there's a folder, but it's empty, maybe the records are saved elsewhere, like some firmware using the path:

/storage/emulated/0/Recordings/

In the standard folder. call_rec

Through a search in the file manager

I'm connecting to the computer.

I use special applications.

I don't know where they're stored.-->

Another possible reason is that there are no permissions, and after the MIUI update, the Phone app may reset its memory access rights to fix:

Settings → Applications → Application Management → Phone → Permissions → Memory (include)

Cloud Storage: Mi Cloud and Alternatives

Xiaomi offers to save calls to the cloud via the Mi Cloud service, which is convenient if you are afraid of losing files when you reset your phone or want to access them from another device.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Sign in or create an account if you don’t have one.
3. Find the Synchronization Item → Call records and activate it.

Please note:

• ☁️ The free Mi Cloud fare only provides 5GB of space. Call records can fill it up quickly.
• 🔒 Files in the cloud are encrypted, but Xiaomi could theoretically access them at law enforcement’s request.
• 📱 To view recordings from another device, you need to install the Mi Cloud app and log in to the same account.

If you don’t like Mi Cloud, consider alternatives:

To automatically upload records to the cloud, you can use applications like Automate or Tasker, for example, a task in Tasker might look like this:

Profile: New file in /MIUI/sound_recorder/call_rec/


Task: Upload the file to Google Drive

⚠️ Warning: Keeping call records in the cloud may violate privacy laws in some countries (e.g., the EU). GDPR). Before using, clarify local legislation.

How to Recover Deleted Call Records

If you accidentally delete the records or they disappear after resetting, you can try to restore them. On the Redmi Note 7, the following methods will work:

1. Recovery through the basket

MIUI has a built-in file basket where records can be stored for up to 30 days after deletion to check:

1. Open the Conductor.
2. On the left menu, select the basket.
3. Find files with the.amr or.mp3 extension and restore them.

2. Use of specialized programs

If the cart is empty, try the data recovery software:

• 🖥️ DiskDigger (there is a version for Android).
• 📱 Recuva (requires root rights for deep scanning).
• 💻 EaseUS MobiSaver (works through PC connection).

Importantly, the less you use your phone after deleting, the better the chances of recovery, and new files can overwrite deleted records.

3. Recovery from backup

If you’ve been backing up through Mi Cloud or Google Drive, try recovering the records from there:

Settings → System → Backup and Reset → Recover data

If the backup was created manually (e.g., through Titanium Backup), you will need root rights to restore.

💡

Before you restore, copy all current data from your phone to your PC, and the process can overwrite existing files.

How to hide or protect phone records from outsiders

If your Redmi Note 7 has confidential records, you can protect them in several ways:

1. Hiding the records folder

Add a dot before the folder name to make it hidden:

1. Connect the phone to the PC.
2. Rename the folder call_rec into.call_rec (via Windows Explorer or ren command CMD).
3. In the file manager of the phone, enable the display of hidden files.

2. folder encryption

Use encryption applications, such as:

• 🔐 Andrognito (Hide and encrypt files).
• 🛡️ Cryptomator (Creates encrypted storage).
• 🔒 File Lock (blocks access by password).

For security, you can archive a folder with.zip entries with a password:

On PC: Click on the folder → Add to the archive → Set the password

3. Transfer of records to secure storage

Some file managers (such as Solid Explorer) support password folders.

• ☁️ Proton Drive (Cloud with Zero-Knowledge encryption).
• 📁 Secure Folder (built-in solution on some firmware) MIUI).

⚠️ Note: If you use encryption, remember your password – you can’t restore access to files without it. Keep your password backup in a safe place (for example, in the Bitwarden password manager).

Frequent mistakes and their solutions

When you're working with Redmi Note 7 call records, you often have a problem with the same problem, and here are the most common ways to fix them:

If the problem is not solved, try resetting the settings of the Phone app:

Settings → Applications → Phone → Storage → Clear data

This will remove all the recording settings, but can return functionality.

💡

Before resetting your phone app settings, save important records elsewhere – they can be deleted.

FAQ: Answers to popular questions