Where to save the recordings of conversations on Xiaomi: all storage places + How to find them

The function of recording telephone conversations on Xiaomi, Redmi and smartphones POCO It's become a standard option, but many users are still lost in their search for these files: Where exactly are the audio recordings of calls stored? Why do they suddenly disappear from the device? And how do you recover remote conversations if you accidentally click "Clear»?

In this article, we will analyze in detail all possible storage locations for records on different Xiaomi models (including Xiaomi flagships 14 and budget Redmi Note 13), explain how the logic of saving records differs in the future. MIUI 14 and MIUI 15, and provide step-by-step instructions for finding files — from embedded memory to cloud storage Mi Cloud. SIM-How to get around operator restrictions and what to do if the file is corrupted.

If you've ever experienced a situation where a recording of an important conversation has gone nowhere, or just want to prepare for possible problems, this guide is for you. Not only will we show you the exact paths to the records folders, but we'll also teach you how to set up automatic backups so you never lose valuable information.

1. Standard Record Storage Locations on Xiaomi: Where to Look First

By default, Xiaomi smartphones store conversation records in the device’s internal memory, but the exact path depends on the version. MIUI Here are the basic directories where you should look for files:

For MIUI 14 and newer (2023–2026):

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — main folder for call records (file format:.m4a or).
• 📁 /storage/emulated/0/Recordings/Call/ — alternative paths in some models (e.g, POCO F5).
• 📁 /storage/emulated/0/Android/data/com.android.incallui/files/ — Temporary files may be stored during an active call.

On older versions. MIUI 12-13 records often get in the:

• 📁 /storage/emulated/0/MIUI/voice_recorder/ (model 2020–2022 year-end).
• 📁 /storage/emulated/0/Recorder/ — Universal folder for all audio files.

Important: The paths may differ if you use custom firmware (e.g. Xiaomi.EU or Pixel Experience), in which case the entries are sometimes saved in the root directory. /sdcard/ name-name CallRecord_YYYYMMDD_HHMMSS.amr.

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To quickly find the folder with records, use the built-in Explorer MIUI: Open it, enter it in search "call_rec" or "Recorder" - the system will show all the relevant directories.

2. Xiaomi model dependency: where Redmi records are stored, POCO flagship

The logic of keeping records can vary even within a single Xiaomi line, and below is a comparison table for popular models from 2022 to 2026:

On dual-devices SIM-A card (for example, Redmi Note 13 Pro)+ 5G) records can be divided into folders depending on the line:

• 📞 /call_rec/SIM1/ — first-time SIM.
• 📱 /call_rec/SIM2/ — second-hand SIM.

Critical Feature for Owners POCO: on the global firmware of this line, the records are saved by default in the format.mp3 64 kbps bitrate, which takes up more space but provides better sound quality.

3.Mi Cloud Cloud Storage: How to Enable Automatic Synchronization

If you're afraid of losing records when your phone drops or breaks, the best option is to automatically boot to Mi Cloud, but this feature is disabled by default and requires manual adjustment.

To activate synchronization:

Once activated, all new records will automatically be uploaded to the cloud in the folder: Mi Cloud → Devices → [Your phone name] → Records of conversations.

Mi Cloud limitations for recordings:

• ⏳ Synchronization only works when connected to Wi-Fi (on mobile data – no).

4 Why records disappear: 5 most common reasons

Xiaomi users often experience a problem when recordings of conversations suddenly disappear, and here are the main reasons and ways to prevent them:

⚠️ Note: If you use garbage cleaning through Security → Cleanup, the default system deletes all audio files older than 30 days, including conversation records!

Top.-5 cause of disappearance:

1. Automatic cleaning. MIUI Deletes old files from the folder by default /MIUI/sound_recorder/, If the free space on the device is less 10%.
2. Factory reset: Hard Reset erases all local records without recovery (unless backup was available).
3. File system damage: If the phone suddenly shuts down during recording, the file may become unreadable (fixed via CHKDSK PC-only).
4. Conflict with optimizer applications: Programs like Clean Master or CCleaner often delete "unnecessary" audio files.
5. Operator restrictions. SIM-Cards (e.g. corporate) block the retention of records at the communication protocol level.

To minimize the risks, follow this checklist:

5. How to recover deleted records: 3 working methods

If the records are gone, don't panic, they can often be restored. Here are proven ways, from the simplest to the most complex:

Method 1: Checking the basket MIUI

Starting with MIUI 13, deleted files go to the Recycle Bin and are stored there for 15 days:

1. Open the File Manager application.
2. Go to the basket section (in the lower menu).
3. Find the file. sound_recorder or call_rec.
4. Select the files you need and click Restore.

Method 2: Recovery via PC (for power users)

If files were permanently deleted, try data recovery software:

• 🖥️ Recuva (free, suitable for.amr files and.amr files.m4a).
• 🖥️ DiskDigger (there is a version for Android, but requires root rights).
• 🖥️ EaseUS Data Recovery (paid but with high recovery percentage).

Algorithm of action:

1. Connect your phone to your PC in File Transfer (MTP) mode.
2. Start a recovery program and select your Xiaomi drive.
3. Specify the.amr formats,.m4a,.mp3.
4. Wait for the scan and save the found files to the hard drive.

⚠️ Warning: Do not save recovered files back to your phone, which can overwrite the remaining traces of deleted data.

Method 3: Refer to a backup of the Mi Cloud

If sync is enabled, check the cloud:

1. Visit i.mi.com from your Xiaomi account.
2. Go to the Devices section → [Your phone] → Records of conversations.
3. Mark the desired files and click Download.

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The most reliable way to avoid losing records is to combine local storage. + cloud + Regular copying to the PC, even if one source fails, the data will remain in another.

6. Third-party applications for recording: pros and cons

Xiaomi's built-in memo is not always convenient, like it can't record conversations on WhatsApp or Telegram, and third-party software can help in these cases.-3 solutions for Xiaomi in 2026 year:

To install a third-party note:

1. Download the app from Google Play (like Cube ACR).
2. Run it and grant permissions to Calls, Microphone and Warehouse.
3. In the settings, select the recording format (.mp3 or.m4a) and folder.
4. Activate Auto Record for all or selected contacts.

Important: MIUI 14/15 For the work of third-party note-holders, you must manually enable permission to Change system settings:

1. Go to Settings → Applications → Permissions Management → Special Permissions.
2. Find Change System Settings and add your recording app there.

7 How to transfer the recordings to another phone or PC

If you need to copy recordings of conversations to another device or computer, use these methods:

Method 1: Through cable USB (most securely)

1. Connect Xiaomi to your PC via cable.
2. Select File Transfer Mode (MTP).
3. Open the folder. /MIUI/sound_recorder/call_rec/ or similar (see section below). 1).
4. Copy files to any directory on your PC.

Method 2: Via Mi Cloud (if synchronization is enabled)

1. Go to i.mi.com from PC.
2. Download the archive with records in the Devices section.

Method 3: Through messengers (quickly but with loss of quality)

• 📤 Send files to yourself in Telegram (without compression).
• ☁️ Download to Google Drive or Dropbox.
• 📧 Send to email (e.g. Gmail supports attachments up to 25MB).

Method 4: Through FTP-server (for advanced users)

If you need to transfer a large number of files:

1. Install the FX File Explorer or Solid Explorer app on your phone.
2. Activate it. FTP-server (usually in the Network menu).
3. Connect to the server from your PC via FileZilla or Windows Explorer (enter the address). ftp://[IP-phone]).
4. Copy files like they would from a normal hard drive.

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When transferring records to PC, rename files according to the template "Date phone number Theme.mp3" — It'll be easier to find them later: 2026-05-15_+79123456789_Harmonization of the contract.mp3

8. Frequent errors and their solutions

Even with the right settings, Xiaomi users sometimes have trouble recording conversations, and let’s look at common mistakes and ways to fix them:

Problem 1: Recording does not automatically start

• 🔧 Solution: Check if Auto Record option is enabled in phone settings: Settings → Annexes → Phone. → Recording of conversations.
• 🔧 If the option is grey, your operator will block the entry (see spoiler section 3).

Problem 2: Records are saved but not reproduced

• 🔧 Solution: Files can be corrupted. Try to play them through VLC Player (it supports broken audio files).
• 🔧 If it doesn’t work, convert the format via Audacity or online converter.

Problem 3: Recordings take up too much space

• 🔧 Solution: In the settings of the noteeer (Phone) → Recording of conversations → Select Low (.amr format) instead of High (.m4a).
• 🔧 Set up automatic deletion of old records (for example, over 30 days).

Problem 4: You can't find a folder with records

• 🔧 Solution: Use the Explorer MIUI with the option to show hidden files (on the menu) ⋮ → Settings → Show hidden files).
• 🔧 If there is no folder, check if the records are saved on the SD-map: /storage/[SD-card]/MIUI/sound_recorder/).

Problem 5: Recording is terminated in 1-2 minutes

• 🔧 Solution: This is a restriction for some operators. Try: Enable Plane Mode after you start a conversation (risk of communication interruption!) Use a third-party application (e.g. Cube). ACR), recorder.