You have enabled a conversation record on Xiaomi Redmi Note 8, but now you canβt find the saved file? This problem is familiar to many owners of Xiaomi smartphones β standard MIUI folders are not always obvious, and call recording settings can hide audio files in unexpected places. In this article, we will go through all possible locations where your Redmi Note 8 could save records, including system directories, cloud services and third-party applications.
The Redmi Note 8 (the ginkgo model) is not a phone app, but a MIUI Call Recorder solution, which means that the ways to save may be different from other Android devices, and we will also take into account the nuances of different versions of MIUI (11 to 14) and show you how to find records even if they βdisappearedβ after the system update.
1. Standard storage location: MIUI Call Recorder folder
In 80% of cases, the call records on the Redmi Note 8 are saved in the dedicated folder created by the system application.
/storage/emulated/0/MIUI/sound_recorder/call_rec/To get there:
- Open any file manager (e.g., Google Files or Mi File Explorer).
- Go to the root directory of internal memory (/storage/emulated/0/).
- Find the file. MIUI β sound_recorder β call_rec.
Important: if the folder is empty, check the recording settings - perhaps the files are saved elsewhere or the record is disabled in principle. MIUI 12+ The path may be different: sometimes the records are straight in the /MIUI/sound_recorder/ folderless call_rec.
2. Alternative folders: where else to look for records
If there is nothing in the standard folder, check these locations:
- π The Records folder at the root of memory: /storage/emulated/0/Recordings/ or /storage/emulated/0/Record/. Sometimes files are saved here if a third-party recorder is used.
- π The telephone application folderΒ»: /storage/emulated/0/Android/data/com.android.dialer/. There may be temporary records here.
- π Download: /storage/emulated/0/Download/. Some versions MIUI export the records here after processing.
- π DCIM: /storage/emulated/0/DCIM/. It is rare, but it happens that audio files fall into the folder with a photo (usually with the extension.amr or.amr.mp3).
Tip: Use the file manager search with a filter for.amr,.mp3,.m4a or.wav. In Mi File Explorer, click on the magnifying icon in the upper right corner and type:
.amr OR .mp3 OR *.m4aβ οΈ Note: If you are using Redmi Note 8 computer-to-computer MTP and transferred files, records could be accidentally moved to the Internal folder Storage\MTP\. Check it out on the PC.
3. Call recording settings: where does the saving path change
MIUI allows you to manually specify a folder to save records, to check or change it:
- Open the phone application (pipe icon).
- Slip on three dots in the upper right corner β βSettingsβ.
- Select "Conversation Recording" (or Call Recording in English firmware).
- The item "Save folder" (or Save recordings to)
Here you'll see the current path, if it leads to a non-existent folder (e.g., a folder that is not a folder). SD-The map you extracted, the records are not saved at all:
/storage/emulated/0/MIUI/sound_recorder/call_rec/Incoming/outgoing calls are recorded
Is the correct way of preservation indicated?
Is there enough space on the internal storage
Is access to the microphone for the "Phone" application disabled"-->
MIUI 14+ has introduced the option βAutomatically delete old recordsβ; if activated, files older than 30 days are deleted without notice, and disable it if you want to save records longer.
4. Cloud services: synchronization of records
Xiaomi can automatically upload call records to the cloud.
- π₯οΈ Mi Cloud: Records are synced if Call recordings are enabled in your account settings. β Xiaomi account β Mi Cloud β Backup.
- π₯οΈ Google Drive: If you use a third-party recording app (like Cube Call Recorder), it can save files to Drive β AppData.
- π₯οΈ OneDrive/Dropbox: Some firmware (e.g. custom Pixel Experience) redirects records to these clouds.
To find the entries in Mi Cloud:
- Go to Settings β Xiaomi Account β Mi Cloud.
- Select βDeviceβ β βBackupsβ.
- Find a backup with the date the call was recorded and restore it.
β οΈ Note: Cloud records can be compressed or converted into a format.m4a with a reduced bitrate (64-96 kbps) This reduces quality, but saves space.
5. Third-party recording applications
If you're using third-party software, rather than a standard MIUI recorder, like Cube Call Recorder, Another Call Recorder, or Boldbeast, the ways you save it are different.
| Annex | Standard way of conservation | File format |
|---|---|---|
| Cube Call Recorder | /storage/emulated/0/CubeBackup/ | .mp3 or.amr |
| Another Call Recorder | /storage/emulated/0/CallRecordings/ | .mp3 |
| Boldbeast Call Recorder | /storage/emulated/0/Boldbeast/ | .mp3 or.wav |
| Call Recorder by Lovekesh | /storage/emulated/0/CallRecorder/ | .amr |
To find out the exact path for your application:
- Open the recorder app.
- Go to "SettingsΒ» β Β«The Rescue Folder (or Storage Location).
- Note the file format β some applications save.caf or.ogg records that are not played by a standard player.
π‘
If you can't find the application folder, try using the "Show Hidden Files" feature in the file manager. In Mi File Explorer, this is done via the menu β "Settings" β "Show Hidden Files".
6. Search through ADB: for power users
If the records have βdisappearedβ after a MIUI update or reset, you can try to find them through ADB (Android Debug Bridge).
- π Files do not appear in the file manager, but take up disk space.
- π You suspect that the records are stored in a secure system folder.
- π Recover deleted records (unless they were overwritten).
Instructions:
- Connect Redmi Note 8 to your PC and enable debugging via USB (Settings β About Phone β MIUI Version β 7 times tap on version β return to Additional settings β For developers β Debugging by USB).
- Open the command line on the PC and type:
adb shell
su
find /storage/ -name".amr" -o -name".mp3" -o -name"*.m4a"This command will recursively scan all folders for audio files, and if it does, display the list on the screen:
adb pull /storage/emulated/0/MIUI/sound_recorder/call_rec/ C:\temp\β οΈ Note: Using su requires root rights. Without them, you can't scan system folders (/data/, /system/). If you donβt have root, just look for it. /storage/emulated/0/.
How to recover deleted records?
7.Save problems: Why records don't show up
If you have enabled a record but no files are in any folder, the reasons may be as follows:
- π« Restriction of recording in your region: in some countries (e.g. EU) MIUI It blocks the recording of calls by law. β Additionally. β Region.
- π« Not enough space: MIUI Requires a minimum of 100MB of free recording space. SD-map.
- π« Conflict with other applications: if multiple recorders are installed, they can block each other.
- π« Mik error: If the microphone is busy with another app (such as WhatsApp or Recorder) during the call, the recording will not start.
To diagnose the problem:
- Call another phone and check if a record notification appears.
- After the call, immediately open Task Manager (Settings β Applications β Task Manager) and see if the Phone application has closed emergency.
- Check the system logs through Mi Log Viewer (available in Mi Community) by filtering by the CallRecorder keyword.
π‘
If the records are not saved after the MIUI update, try resetting the Phone app settings (Settings β Applications β Application Management β Phone β Storage β Clear Data).This will return the standard saving paths, but delete the call history!