You have enabled a conversation record on Xiaomi Redmi Note 8, but can't find the saved file? This problem is familiar to many Xiaomi smartphone users - standard folders for recording calls are often hidden or have non-obvious names. In this article, we will analyze all possible storage locations for audio files, including system directories, cloud services and alternative paths for different versions of MIUI firmware.
Features of the Redmi Note 8 (Ginkgo model is that call recording can be saved in several places depending on the settings, version MIUI And even the firmware region, for example, in Chinese versions, files often end up in a folder. MIUI/sound_recorder, And in the global, we looked at all the options and we put them together in one manual.
It is important to note that with the release of MIUI 12+, the logic of saving records has changed: now files can be automatically archived in the Mi Cloud or encrypted. If you do not find the record in standard folders, do not panic: most likely, it is simply hidden deeper than you think.
Standard folders for recording calls on Redmi Note 8
By default, the Xiaomi Redmi Note 8 saves conversation records in one of the following folders of internal memory:
- π Recordings is the main folder for records in global and European firmware: /storage/emulated/0/Recordings/ or /sdcard/Recordings/.
- π MIUI/sound_recorder β Alternative location in Chinese and some custom versions MIUI. Way: /storage/emulated/0/MIUI/sound_recorder/calls/.
- π CallRecord - found in firmware based on Android 9 Pie (original version for Redmi Note) 8). Way: /storage/emulated/0/CallRecord/.
- π Downloads β If the record was saved manually through the call menu, the file may be here with the name of the type call_20260515_143022.amr.
To check these folders, open the standard Files app (yellow folder icon) and manually navigate these paths. If there are no folders, they may be hidden. To display hidden files, click on the three dots in the upper right corner of the Files app and select Settings β Show hidden files.
π Tip: Record file names usually contain date and time in format YYYYMMDD_HHMMSS (for example, 20260515_143022.amr). If there are many files in the folder, sort them by the date of creation - so it is easier to find the desired record.
How to find records through built-in Explorer and third-party file managers
If the standard folders are empty, try finding records using alternative methods:
- Search by file name: In the Files app, enter a request in the search bar call_*.amr or *.amr (audio format for recording calls) This will display all files with the.amr extension, including hidden files.
- PC Verification: Connect the Redmi Note 8 to your computer in file transfer mode (MTP) and use Windows Explorer or macOS Finder to search for call, record or rec keywords.
- Third-party file managers: Apps like Solid Explorer or FX File Explorer show hidden system folders and let you search by extensions. Install them from Google Play if the standard explorer fails.
β οΈ Note: When connecting to the PC do not use the mode PTP (It hides access to most folders. Always choose. MTP (File Transfer or File Transfer in the connection menu USB.
Open the Files annex"|Enable the display of hidden folders|Check the Recordings folders and MIUI/sound_recorder|Mask-shoot call_*.amr|Connect the phone to the PC in mode MTP-->
If the records are still not found, check the Recycle Bin in the Files app β sometimes files are accidentally deleted when the cache is cleared. To do this, go to Categories β Recycle Bin and filter the files by date of creation.
Cloud Storage and Record Synchronization
With MIUI 12 and later, Xiaomi can automatically upload call records to the Mi Cloud.
- Open your Settings β Xiaomi Account β Mi Cloud.
- Check if synchronization is enabled for the "Records" or "Calls" section.
- If sync is active, go to i.mi.com, log in and find the Call Records section in the menu.
π Important: Cloud records can be stored in a compressed format (e.g., in a compressed format,.m4a If you download a file like this to your phone, it may not play without additional codecs.
Also, records can sync to Google Drive if you use Google's Calls app (rather than the standard one from Xiaomi). β Backup copies β Calls.
| Cloud service | The path to the records | File format | Is synchronization required? |
|---|---|---|---|
| Mi Cloud | i.mi.com β Call recordings | .amr or.m4a | Yes (in account settings) |
| Google Drive | Drive β Backup copies β Calls | .mp3 or.ogg | Yes (via Googleβs Calls app) |
| Yandex.Disk. | Autoboot β Audio | .amr | No (only when manually loading) |
β οΈ Note: If you delete a record from the cloud, it may be permanently lost β Mi Cloud does not have the function of recovering deleted files older than 30 days (unlike Google Drive, where the period is 60 days).
Hidden system folders and technical nuances
In some cases, call records are stored in secure system directories that are not available without root rights.
- π /data/user_de/0/com.android.providers.media/documents/ β Temporary copies of records can be stored here before they are moved to the main folder.
- π /data/data/com.miui.voiceassist/files/ β If the recording was initiated through the voice assistant Xiao AI.
- π /sdcard/Android/data/com.android.dialer/files/ β alternative location for recordings made through the standard "Phone" application".
Critical information: On MIUI 13+ firmware, call records can be encrypted and saved in /data/media/0/MIUI/secure/ with the.enc extension. Such files cannot be played without a special decoder from Xiaomi.
Access to these folders will require:
- Install a file manager with root support (such as Root Explorer).
- Activate Developer Mode (Settings β About Phone β MIUI Version β Press 7 times) and enable Debugging over USB.
- Connect to the phone through ADB and execute the command: adb shell ls /data/user_de/0/com.android.providers.media/documents/
β οΈ Note: Attempt to modify or delete files in folders /data/ root-free can cause the Phone application to crash. It is recommended to create a backup copy first through TWRP Mi Cloud.
How to recover a deleted call record?
Call Recording Settings: Where to Look and How to Change the Save Path
By default, Redmi Note 8 doesnβt allow you to select a folder to save records, but there are workarounds:
- Change the file format: Go to Settings β Apps β Phone β Record calls and choose MP3 format over AMR. This can change the save path to /Recordings/MP3/.
- Third-party software: Apps like Cube Call Recorder ACR or Boldbeast allow you to choose your save folder and file format, which bypass the limitations of MIUI, but require additional permissions.
- Redirect through Automatic Task: With Tasker or MacroDroid, you can create a rule to move new files from /Recordings/ to any other folder.
π Example of settings in Cube Call Recorder ACR:
- Install the app from Google Play.
- In the settings, select the Record Format β MP3.
- Indicate the path of conservation: /storage/emulated/0/Download/Call_Records/.
- Enable the option to "Record all calls."
β οΈ Attention: MIUI 14 and later third-party applications for recording calls may be blocked due to Google's privacy policy. ADB-commands to unlock the functionality:
adb shell settings put global capture_audio_output 1π‘
If the records are saved in.amr format and are not played on a PC, convert them to MP3 using the online service Online-Convert.
Problems with the preservation of records and their solutions
If the records are not saved at all, check the following points:
- π No permission to write: Go to Settings β Annexes β Phone. β Permits and enable access to Microphone and Warehouse.
- π΅ Legal restrictions: In some countries (e.g. EU) recording calls is prohibited without notifying the interlocutor. On Redmi Note 8 with EU firmware, the recording function can be disabled by default.
- π Lack of memory: If the phone has less than 500 MB of free space, MIUI It can automatically delete old records. Clear the cache to Settings. β Warehouse.
- π Phone app failure: Clear the cache and application data in Settings β Annexes β Phone. β Storage. This resets the recording settings, but it can restore functionality.
π Advanced diagnostics:
- Check the system logs through the MatLog app (look for errors with the CallRecorder tag).
- Install an alternative dialer (like True Phone) and try recording a call through it.
- If the problem persists, run your phone to a newer version of MIUI via Fastboot (instructions at xiaomifirmwareupdater.com).
β οΈ Note: On some versions MIUI 13 for Redmi Note 8, call recording only works when the developer mode is on. To activate it, go to Settings β The phone. β Version. MIUI and press the line 7 times.
π‘
If the recordings are not saved after all the manipulations, the problem may be a hardware failure of the microphone. Check its operation through the Dictophone app or a test call to the answering machine.