Where to save conversation records on Xiaomi Redmi Note 8: all possible file locations

You have enabled a conversation record on Xiaomi Redmi Note 8, but can't find the saved file? This problem is familiar to many Xiaomi smartphone users - standard folders for recording calls are often hidden or have non-obvious names. In this article, we will analyze all possible storage locations for audio files, including system directories, cloud services and alternative paths for different versions of MIUI firmware.

Features of the Redmi Note 8 (Ginkgo model is that call recording can be saved in several places depending on the settings, version MIUI And even the firmware region, for example, in Chinese versions, files often end up in a folder. MIUI/sound_recorder, And in the global, we looked at all the options and we put them together in one manual.

It is important to note that with the release of MIUI 12+, the logic of saving records has changed: now files can be automatically archived in the Mi Cloud or encrypted. If you do not find the record in standard folders, do not panic: most likely, it is simply hidden deeper than you think.

Standard folders for recording calls on Redmi Note 8

By default, the Xiaomi Redmi Note 8 saves conversation records in one of the following folders of internal memory:

  • πŸ“ Recordings is the main folder for records in global and European firmware: /storage/emulated/0/Recordings/ or /sdcard/Recordings/.
  • πŸ“ MIUI/sound_recorder β€” Alternative location in Chinese and some custom versions MIUI. Way: /storage/emulated/0/MIUI/sound_recorder/calls/.
  • πŸ“ CallRecord - found in firmware based on Android 9 Pie (original version for Redmi Note) 8). Way: /storage/emulated/0/CallRecord/.
  • πŸ“ Downloads – If the record was saved manually through the call menu, the file may be here with the name of the type call_20260515_143022.amr.

To check these folders, open the standard Files app (yellow folder icon) and manually navigate these paths. If there are no folders, they may be hidden. To display hidden files, click on the three dots in the upper right corner of the Files app and select Settings β†’ Show hidden files.

πŸ” Tip: Record file names usually contain date and time in format YYYYMMDD_HHMMSS (for example, 20260515_143022.amr). If there are many files in the folder, sort them by the date of creation - so it is easier to find the desired record.

πŸ“Š You use the call record on Xiaomi?
Yeah, regularly.
Only for important conversations.
I tried it, but I didn't find the files.
No, I don't.

How to find records through built-in Explorer and third-party file managers

If the standard folders are empty, try finding records using alternative methods:

  1. Search by file name: In the Files app, enter a request in the search bar call_*.amr or *.amr (audio format for recording calls) This will display all files with the.amr extension, including hidden files.
  2. PC Verification: Connect the Redmi Note 8 to your computer in file transfer mode (MTP) and use Windows Explorer or macOS Finder to search for call, record or rec keywords.
  3. Third-party file managers: Apps like Solid Explorer or FX File Explorer show hidden system folders and let you search by extensions. Install them from Google Play if the standard explorer fails.

⚠️ Note: When connecting to the PC do not use the mode PTP (It hides access to most folders. Always choose. MTP (File Transfer or File Transfer in the connection menu USB.

Open the Files annex"|Enable the display of hidden folders|Check the Recordings folders and MIUI/sound_recorder|Mask-shoot call_*.amr|Connect the phone to the PC in mode MTP-->

If the records are still not found, check the Recycle Bin in the Files app β€” sometimes files are accidentally deleted when the cache is cleared. To do this, go to Categories β†’ Recycle Bin and filter the files by date of creation.

Cloud Storage and Record Synchronization

With MIUI 12 and later, Xiaomi can automatically upload call records to the Mi Cloud.

  1. Open your Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. Check if synchronization is enabled for the "Records" or "Calls" section.
  3. If sync is active, go to i.mi.com, log in and find the Call Records section in the menu.

πŸ”„ Important: Cloud records can be stored in a compressed format (e.g., in a compressed format,.m4a If you download a file like this to your phone, it may not play without additional codecs.

Also, records can sync to Google Drive if you use Google's Calls app (rather than the standard one from Xiaomi). β†’ Backup copies β†’ Calls.

Cloud serviceThe path to the recordsFile formatIs synchronization required?
Mi Cloudi.mi.com β†’ Call recordings.amr or.m4aYes (in account settings)
Google DriveDrive β†’ Backup copies β†’ Calls.mp3 or.oggYes (via Google’s Calls app)
Yandex.Disk.Autoboot β†’ Audio.amrNo (only when manually loading)

⚠️ Note: If you delete a record from the cloud, it may be permanently lost – Mi Cloud does not have the function of recovering deleted files older than 30 days (unlike Google Drive, where the period is 60 days).

Hidden system folders and technical nuances

In some cases, call records are stored in secure system directories that are not available without root rights.

  • πŸ”’ /data/user_de/0/com.android.providers.media/documents/ β€” Temporary copies of records can be stored here before they are moved to the main folder.
  • πŸ”’ /data/data/com.miui.voiceassist/files/ β€” If the recording was initiated through the voice assistant Xiao AI.
  • πŸ”’ /sdcard/Android/data/com.android.dialer/files/ β€” alternative location for recordings made through the standard "Phone" application".

Critical information: On MIUI 13+ firmware, call records can be encrypted and saved in /data/media/0/MIUI/secure/ with the.enc extension. Such files cannot be played without a special decoder from Xiaomi.

Access to these folders will require:

  1. Install a file manager with root support (such as Root Explorer).
  2. Activate Developer Mode (Settings β†’ About Phone β†’ MIUI Version – Press 7 times) and enable Debugging over USB.
  3. Connect to the phone through ADB and execute the command: adb shell ls /data/user_de/0/com.android.providers.media/documents/

⚠️ Note: Attempt to modify or delete files in folders /data/ root-free can cause the Phone application to crash. It is recommended to create a backup copy first through TWRP Mi Cloud.

How to recover a deleted call record?
If the record has been deleted, try the following recovery methods: 1. DiskDigger (an Android app) scans internal memory for deleted audio files. 2. Recuva (for PC) – connect the phone in bulk storage mode and scan the memory card. 3. Another option: if the record synced with Mi Cloud, check the basket on i.mi.com (storage period is 30 days).

Call Recording Settings: Where to Look and How to Change the Save Path

By default, Redmi Note 8 doesn’t allow you to select a folder to save records, but there are workarounds:

  1. Change the file format: Go to Settings β†’ Apps β†’ Phone β†’ Record calls and choose MP3 format over AMR. This can change the save path to /Recordings/MP3/.
  2. Third-party software: Apps like Cube Call Recorder ACR or Boldbeast allow you to choose your save folder and file format, which bypass the limitations of MIUI, but require additional permissions.
  3. Redirect through Automatic Task: With Tasker or MacroDroid, you can create a rule to move new files from /Recordings/ to any other folder.

πŸ“Œ Example of settings in Cube Call Recorder ACR:

  1. Install the app from Google Play.
  2. In the settings, select the Record Format β†’ MP3.
  3. Indicate the path of conservation: /storage/emulated/0/Download/Call_Records/.
  4. Enable the option to "Record all calls."

⚠️ Attention: MIUI 14 and later third-party applications for recording calls may be blocked due to Google's privacy policy. ADB-commands to unlock the functionality:

adb shell settings put global capture_audio_output 1

πŸ’‘

If the records are saved in.amr format and are not played on a PC, convert them to MP3 using the online service Online-Convert.

Problems with the preservation of records and their solutions

If the records are not saved at all, check the following points:

  • πŸ”• No permission to write: Go to Settings β†’ Annexes β†’ Phone. β†’ Permits and enable access to Microphone and Warehouse.
  • πŸ“΅ Legal restrictions: In some countries (e.g. EU) recording calls is prohibited without notifying the interlocutor. On Redmi Note 8 with EU firmware, the recording function can be disabled by default.
  • πŸ”‹ Lack of memory: If the phone has less than 500 MB of free space, MIUI It can automatically delete old records. Clear the cache to Settings. β†’ Warehouse.
  • πŸ”„ Phone app failure: Clear the cache and application data in Settings β†’ Annexes β†’ Phone. β†’ Storage. This resets the recording settings, but it can restore functionality.

πŸ›  Advanced diagnostics:

  1. Check the system logs through the MatLog app (look for errors with the CallRecorder tag).
  2. Install an alternative dialer (like True Phone) and try recording a call through it.
  3. If the problem persists, run your phone to a newer version of MIUI via Fastboot (instructions at xiaomifirmwareupdater.com).

⚠️ Note: On some versions MIUI 13 for Redmi Note 8, call recording only works when the developer mode is on. To activate it, go to Settings β†’ The phone. β†’ Version. MIUI and press the line 7 times.

πŸ’‘

If the recordings are not saved after all the manipulations, the problem may be a hardware failure of the microphone. Check its operation through the Dictophone app or a test call to the answering machine.

FAQ: Frequent questions about Redmi Note 8 call records

Can I record calls to both of them? SIM-card?
Redmi Note 8 supports recording only for active SIM-The card (the one through which the call is made) if you use two SIM-Maps, records will only be saved for conversations on the one that is selected as the main one for outgoing calls (Settings) β†’ SIM-maps and mobile networks β†’ Choice SIM-default-card).
Why are recordings kept without sound or with distortion?
This problem is typical for MIUI 12+ because of power optimization. Solutions: Turn off Battery Optimization for Phone application (Settings β†’ Battery β†’ Battery β†’ All Apps β†’ Phone β†’ Not Optimize). Set up an alternative dialer (like Google Phone) – it works better with recording in the background. Check if Traffic Saving mode is enabled in Settings β†’ Connections β†’ Traffic Saving – it can block recording.
How to change the recording format from AMR to MP3?
This is not possible in the standard Phone app. Alternatives: Use Cube Call Recorder ACR (settings β†’ write format β†’ MP3). Convert existing files via Audacity or online services. On MIUI 14, MP3 is available by default, but only for global firmware.
Can I recover records after resetting the phone to factory settings?
If the records are synced with Mi Cloud or Google Drive, yes, they can be returned after you restore your account. If not: Use DiskDigger to scan internal memory (the odds are low if the phone has been flashed over). Check backups in Settings β†’ Additional β†’ Backup and Reset (if the backup was created before the reset). Contact Xiaomi Support with the phone's IMEI - they can provide access to server logs (relevant for firmware with encryption of records).
Is it legal to record calls without notifying the interlocutor?
Laws vary by country: πŸ‡·πŸ‡Ί Russia: Recording conversations for personal use without notice, but it is forbidden to distribute recordings without consent. πŸ‡ͺπŸ‡Ί EU: Notification of the interlocutor (c) MIUI For the EU, the record is blocked by default). πŸ‡ΊπŸ‡Έ USA: Most states have sufficient consent from one of the parties (yours) and Redmi Note 8 can enable automatic recording notification in the settings of the Phone app (Settings) β†’ Recording calls β†’ Notice of recording).