Where on Xiaomi Redmi are stored phone records: the complete guide

You recorded an important phone call on your Xiaomi Redmi but can't find the file? Or do you want to know where the default audio recorder is stored? In this article, we'll take a look at all possible storage locations, including hidden system folders, cloud services and third-party applications. You'll also learn how to change the way you save, recover deleted files, and why records sometimes "disappear" after a MIUI update.

The problem with finding audio files is relevant for most users of Redmi Note 10/11/12, Redmi 9/10 and other models based on MIUI 12-14. The fact is that the manufacturer regularly changes the structure of folders, and some records are automatically synchronized with Mi Cloud or Google Drive. We collected current data for 2026, including hidden nuances for different versions of the firmware.

Where conversation records are stored by default

In Xiaomi Redmi smartphones, phone records can be stored in three main places, depending on which app you used:

• 📱 Built-in dictaphone MIUI: files are stored in internal memory in a folder /Internal Storage/MIUI/sound_recorder/ or /Internal Storage/Recorder/ (newer).
• ☁️ Mi Cloud: If synchronization is enabled, records are duplicated in the Records section → Recorder at i.mi.com.
• 🔄 Third-party applications (e.g, ACR Cube Call Recorder: the path is indicated in the program settings, most often it is /Internal Storage/CallRecordings/.

It is important to note that in MIUI 14, the folder structure has changed: now entries can be automatically sorted by date in subfolders of the form 2026-05/. If you do not find files on the standard path, check:

• 🔍 folder /Internal Storage/Android/data/com.android.soundrecorder/ (hidden-system directory).
• 📁 nested folders type call_records/ or voice_notes/.
• 🗑️ Recently Deleted in Files by Google or Mi File Manager).

Note for dual-SIM users: if you use two SIM-maps, records can be saved in separate folders with postfixes _sim1 and _sim2. For example: /Recorder/calls_sim1/.

How to find records through the Files app

The easiest way to detect audio files is to use the built-in file manager Mi File Manager (or Files by Google, if installed).

1. Open the Files app (folder icon).
2. Go to the Audio or Categories section → Records.
3. If there are no files, click on three dots (⋮) → «Show hidden files».
4. Manually check the tracks: /Internal Storage/MIUI/sound_recorder/ /Internal Storage/Recorder/ /Internal Storage/Android/media/com.miui.soundrecorder/

If you use Files by Google, turn on the hidden folder in the settings (Settings → Show hidden files). Note that some records may have custom extensions, such as.amr or.m4a instead of the usual.mp3.

Tip: Use a file manager search with the keywords call, record or voice, which will help you find files, even if they are saved in a non-standard folder.

Settings for saving records in MIUI

You can change the location of the new recordings right in the settings of the built-in voice recorder.

1. Open the Dictophone app (icon with microphone).
2. Press three points (⋮) top-right → «Settings».
3. Select "Save folder" or "Storage location".
4. Please specify a new directory (for example, /Internal Storage/Downloads/Call_Records/).

MIUI 13/14 also introduced the option to automatically download records to Mi Cloud, to disable it:

1. Go to “Settings of the recorder” → “Cloud”.
2. Turn off the Automatic Synchronization slider.
3. Click “Delete from the Cloud” if you want to clear backups.

Attention! In MIUI 14, the default entries are saved in the /Android/media/ secure folder, which is not displayed without root permissions. To access it, connect your phone to your PC via USB in file transfer mode (MTP).

Why records disappear and how to recover them

A common problem with Xiaomi Redmi users is the sudden disappearance of conversation records.

• 🔄 Autoclean: In the voice recorder settings, the option to delete old files (for example, older than 30 days) can be enabled).
• ☁️ Cloud Sync: Files are deleted from the device after downloading to Mi Cloud (check settings).
• 📱 Update MIUI: After major updates (for example, from version 13 to version 14), the folder structure is reset.
• 🗑️ Cache Clearing: Some apps (like Google Files) may offer to delete “unnecessary” audio files.

To recover deleted records:

1. Check the basket in the Files app (Recently Deleted section).
2. Use data recovery software such as DiskDigger (for Android) Recuva (if you connect your phone to your PC)

Mi Cloud

Google Disk.

⚠️ Note: If you use Cube Call Recorder or similar applications, they can save.cube or.enc recordings. You will need original software to listen to them – standard players will not play them.

How to transfer records to a computer or other device

To copy recordings of conversations on a PC or other smartphone, use one of the following methods:

Method 1: Through USB-cable (MTP)

1. Connect Redmi to your computer via USB.
2. Select File Transfer (MTP) mode in the notification on your phone.
3. On a PC, open the Explorer and go to the entries folder (see the paths above).
4. Copy files to any directory on your computer.

Method 2: Through the cloud

• ☁️ Upload your records to Mi Cloud, Google Drive, or Dropbox.
• 💻 Open the web version of the service on PC and download files.

Method 3: Bluetooth or Wi-Fi Direct

For transmission without cables:

1. Open the Files app on Redmi.
2. Select the required records → click “Send”.
3. Select “Bluetooth” or “Wi-Fi Direct” and connect to the target device.

Tip for large files: If a record weighs more than 50MB, use an archiver (such as ZArchiver) to compress before sending it to the mail or messenger.

Third-party applications for recording conversations: where they save files

If you're using third-party programs, rather than a built-in voice recorder (such as ACR, Cube Call Recorder, or Call Recorder by Lovekush), the ways of saving will be different.

To change the way you save in third-party applications:

1. Open the program settings (usually the button) ⚙️ or "Settings»).
2. Find the “Storage” or “Save Location” section.
3. Please specify a new folder (for example, on the SD-map: /SDCard/Call_Records/).
4. Save the changes and restart the application.

⚠️ Note: some applications (such as Cube Call Recorder) encrypt records to protect privacy, and to listen to such files on a PC, you will need to export them through the application itself (the option “Decrypt & Share»).

How to record conversations automatically and where they will be stored

If you want all incoming/outgoing calls recorded automatically, set this up in the voice recorder app or third-party software. MIUI for:

1. Open the Dictator» → press three points (⋮) → «Settings».
2. Select "Call Auto Recording."
3. Tell me which calls to record: 📞 All incoming 📱 All outgoing 🔒 Only contacts.

Conservation folder

/Internal Storage/Call_Auto_Records/

In ACR Call Recorder, the automatic recording setting looks like this:

1. Open the app → go to “Settings”.
2. Select "Recording» → «Auto record».
3. Activate options: Record incoming calls = On Record outgoing calls = On Record from contacts only = Off (if you need to record all)
4. In the "Storage" section, specify the folder for auto-save.

💡

If the automatic recording is not working, check the app's permissions in Android settings: Settings → Apps → Recorder → Permissions. Make sure that access to microphone, memory and phone calls is enabled.

Important for Android 10+: Due to Google’s privacy policy limitations, many call recording apps have stopped working on newer versions of Android.

• Use Boldbeast Call Recorder with manual audio source selection (Settings → Record Mode → Mode 1).
• Set root rights (not recommended for beginners).
• Record calls over speakerphone (less reliable, but works without root).

FAQ: Frequent questions about recording conversations on Xiaomi Redmi