Where to save a phone call record on Xiaomi Redmi 9: a full guide to search for files

You have enabled a call recording on Xiaomi Redmi 9, but can’t find the saved file? This problem is familiar to many users of Xiaomi smartphones – standard applications for recording calls often hide audio files in non-obvious folders, and sometimes do not save them at all without additional settings. In this article, we will analyze all possible locations for storing records on Redmi 9 (including Redmi 9A, 9C, 9T models), explain why files can β€œdisappear”, and show how to restore them even after resets.

It is important to understand that the location of the records depends on three factors: the version. MIUI (on the Redmi 9 box-mounted MIUI 11, But many have upgraded to MIUI 12/13), Write applications (standard or third-party) and storage settings (internal memory vs. SD-We've analyzed all the scripts and put together a checklist for quick search, and if you've recorded a conversation through Google Drive, Built-in Voice Recorder, or Third Party Call Recorder, each has its own nuances.

We warn you in advance: some folders are hidden from the user without root rights, and MIUI can automatically clean old records when there is a lack of memory. To avoid losing important audio files, monitor the free space on the device and set up backup. Next, Step-by-step, analyze all possible storage locations.

1. Standard place of storage of records in MIUI

By default, Xiaomi Redmi 9 Stores phone records in the system folder /MIUI/sound_recorder/call_rec/. However, the path may differ depending on the firmware version:

  • πŸ“ MIUI 11/12: /storage/emulated/0/MIUI/sound_recorder/call_rec/ β€” The files are.amr or.mp3 name-named Record_20231015_143022.call.
  • πŸ“ MIUI 13+: /storage/emulated/0/Recordings/Call/ β€” Xiaomi moved the records to a more logical place, but the old files remain in the same folder.
  • πŸ” How to find: Use any file manager (e.g. Google Files or built-in Explorer) MIUI) and enable the display of hidden folders in the settings.

If the folders sound_recorder or there is no record, that may mean:

  1. The recording was not saved due to an application failure.
  2. Files were automatically deleted by the system (MIUI clears the cache of records when there is a lack of memory).
  3. You have used a third-party app (see the next section).

⚠️ Note: In some regions (e.g. the EU), call recording is disabled by default due to privacy laws. β†’ Recording calls β†’ Auto-recording.

πŸ“Š What app do you use to record calls?
Standard from Xiaomi.
Google Drive
Cube Call Recorder
Other
I'm not writing it down.

2. Where to look for records if a third-party application was used

Third-party applications for recording calls (such as Cube Call Recorder, Call Recorder – ACR or Boldbeast) store files in their own folders.

AnnexThe way to the folderFile formatFeatures
Cube Call Recorder/storage/emulated/0/CubeBackup/ or /CallRecorder//.mp3, .wavCreate backups in the cloud on request
ACR (Another Call Recorder)/storage/emulated/0/ACR/.amr, .mp3Supports encryption of records
Boldbeast/storage/emulated/0/Boldbeast/.mp3, .oggIt works on all versions of Android, including newer versions.
Google DriveGoogle Drive Cloud β†’ Call Records folder.mp3Synchronizes automatically when the function is enabled

If you don't remember which app you used, check Settings β†’ Apps β†’ All apps and sort by installation date. Most recording programs have the words Call, Recorder or Record in their title.

Critical detail: Some applications (e.g. Boldbeast) require manually specifying the save path in the settings.If you haven't changed it, files may lie in the root folder of the device under the name record_*.mp3.

Check the folders. /CubeBackup/, /ACR/, /Boldbeast/|Open the application settings for recording β†’ section β€œStorage"|Check the sync history in Google Drive (if you used the cloud)|Use a search by file manager with filter.mp3,.amr-->

3.Why records may not be in folders

You've been through all the folders, but there's no record? Here are 7 of the most common reasons:

  • 🚫 Lack of permission: The app is not given permission to record sound or access storage. β†’ Annexes β†’ Permits.
  • πŸ”• Regional restrictions: On some firmware MIUI Global call recording is disabled by default (e.g. EU countries). MIUI Europa or use third-party applications.
  • πŸ—‘οΈ Autocleaning: MIUI It can delete old records when there's a shortage of space. β†’ Warehouse β†’ Cleanup.
  • πŸ“΅ Record failure: If there was a poor connection or little memory during the conversation, the file may not be saved, in which case the folder will remain empty file size 0 KB.
  • πŸ”„ System Update: After Updating MIUI The path to the folders may change (see Section 1). Old records remain in place, but new ones are saved in the new location.
  • πŸ”’ Encryption: Some applications (e.g, ACR) They encrypt records. Without a password, files will be inaccessible.
  • ⚑ Energy saving: If the recording application has battery optimization enabled, it may not work in the background.

To check if records are saved at all, make a test call and immediately after it check the time of folder modification. /MIUI/sound_recorder/ or /Recordings/. If the date is not updated - the problem in settings or rights.

How to enable the display of hidden folders in MIUI
Open the built-in Explorer β†’ click on three dots in the top right β†’ select Settings β†’ turn on the option to Show hidden files. In the file manager from Google, the path will be similar: Menu β†’ Settings β†’ Show hidden files.

4. How to Recover Deleted Records of Conversations

If the records were deleted (by accident or by system), you can try to restore them, and success depends on how long it has been since you deleted them and how much you have used the phone since then.

  1. Check the Recycle Bin: MIUI has a system basket where files are stored for 30 days.Way: /storage/emulated/0/.recycle/ or /MIUI/recycle/.
  2. Use Recovery Programs: πŸ“± DiskDigger (no root required for audio recovery). πŸ’» Recuva or EaseUS MobiSaver (for recovery from computer via computer) USB).

Check backups:

  • πŸ”„ If backup is enabled MIUI (Settings β†’ The phone. β†’ Backup, records can be in the archive.
  • ☁️ Check out Google Drive or Mi Cloud (if sync is enabled).
  • Contact the operator: Some operators (e.g. MTS or Beeline) keep recordings of conversations on their side for up to 6 months.

πŸ’‘

If you often record long conversations, set up automatic cleaning of old files in the recording app. For example, Cube Call Recorder has an option to "Delete records older than 30 days" that prevents memory overflow.

6. Frequent errors and their solutions

Even after you set up the records correctly, you may not save them, and here are the typical errors and ways to fix them:

Problem.Reason.Decision
Recording ends in 30 seconds.Limitation MIUI Duration of recording without rootUse Boldbeast with the "Ignore Android Restrictions" setting
Files are saved but not reproducedDamage to audio codec or formatTry playing through VLC Player or converting to.mp3 via Audacity
The app can't see SD-mapThe card is formatted as internal memory.Reformat it. SD-Map as Portable Storage in Settings β†’ Warehouse
The recording is ongoing, but no voice of the interlocutor is heard.The application only records the microphone (one-way recording)Enable Record on both sides in the application settings (root is required for some models)

If none of the solutions worked, try resetting the recording application to factory settings (Settings β†’ Applications β†’ [App Name] β†’ Storage β†’ Clear Data).

πŸ’‘

On Xiaomi Redmi 9 with MIUI 12+, only Boldbeast’s Algorithm 8 application is suitable for two-way call recording without root. Other programs (including Cube ACR) can only record your voice.

7. Alternative ways to record conversations

If the built-in MIUI tools are not satisfied, consider alternative methods:

  • πŸ“ž Speaker recording: Turn on speaker while you're talking. Use a second device (like another phone or voice recorder) to record.

Use of headphones with microphone:

  • Connect headphones with a microphone (e.g. Xiaomi Mi Basic).
  • Run the recording through a standard recorder.
  • Plus: better quality than through a speakerphone.

Operator services:

  • Check with the operator (MTS, Beeline, Tele2), whether they provide a service of recording conversations.
  • Cost: ~3-5 rubles / min, but records are stored on the operator's server.

Recording via computer:

  • Connect your phone to your PC via USB (in File Transfer mode).
  • Use Audacity to record sound from your phone’s microphone.