Where on Xiaomi Redmi saves conversation records: 5 storage places and how to find them

Have you turned on a call recording on Xiaomi Redmi but can't find the file? Or would you like to change the save folder to free up your phone's memory? In this article, we'll look at all the possible places where your smartphone saves audio calls, from standard paths to hidden MIUI directories. And we'll also talk about how to transfer records to a memory card or to the cloud so that they don't take up space in internal storage.

It’s important to understand that file location depends on the MIUI version, the Redmi model (like the Redmi Note 12 Pro+ or Redmi 10C), and even whether the recording was started through a standard Phone app or a third-party voice recorder. We collected up-to-date data for all modern firmware versions (including MIUI 14/15 based on Android 13/14) and added instructions for older devices.

If you didn't find a record in the proposed folders, don't panic. At the end of the article, there's a section on recovering deleted files and checking hidden directories, and we've prepared an FAQ that answers frequent questions, such as why records aren't saved or how to disable automatic deletion of old files.

1. Standard folder for MIUI entries

By default, all conversation records made through the Phone app (com.android.dialer) are stored in the device's internal memory. The path depends on the version of MIUI, but most often these are:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively, for new versions:

/storage/emulated/0/Recordings/CallRecord/

To find this folder:

1. Open any file manager (e.g., “Conductor” from Xiaomi or Solid Explorer).
2. Go to the root directory of internal memory (/storage/emulated/0/).
3. Find the MIUI or Recordings folder and open it.

Record files are usually.m4a or.amr formats and are named after the template:

CallRecord_YYYYMMDD_HHMMSS_XXXXXXXXXXX.m4a

where YYYYMMDD is the date, HHMMSS is the time, and XXXXXXXXXXX is the phone number of the interlocutor.

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If the folder call_rec empty, check the recording settings in the Phone application: it is possible that the saving is disabled or files are automatically deleted through the 30 days.

2. Alternative conservation methods depending on the model

On some Redmi models (especially customized firmware for different regions), the path to recordings may differ.

If your model is not listed in the table, try searching the file manager.

• 🔍 call_rec
• 🔍.m4a or
• 🔍 CallRecord_

On Redmi with India ROM, records can be saved in /storage/emulated/0/MiSoundRecorder/, which is due to local call recording laws.

3. How to change the place of saving to a memory card

By default, the records take up internal memory, but you can transfer them to a microSD.

1. Insert the memory card into the slot (if supported).
2. Open the phone app and tap on three points (⋮) → Settings → Recording of conversations.
3. Select the location (or the location in the global firmware).
4. Indicate. SD-map and confirm the choice.

After that, new records will be saved along the way:

/storage/XXXX-XXXX/MIUI/sound_recorder/call_rec/

where XXXX-XXXX — identifier of your memory card.

Make sure the card is formatted as an internal storage (if needed)

Check the free space on SD (minimum 1 GB)

Copy old records manually (automatic transfer does not work)

Reboot your phone after changing your settings-->

Note: if you remove the memory card, the records will become unavailable, and some Redmi models (such as the Redmi A1) do not support saving SD records due to the limitations of Android Go.

4. Cloud Storage: Mi Cloud and Google Drive

Xiaomi offers to automatically sync call records with the Mi Cloud, but this feature does not work in all regions.

1. Go to Settings → Accounts → Mi Cloud.
2. Activate the Slider Synchronization of records (or Call recordings).
3. Make sure you have enough space in the cloud (free 5GB).

Access to records in the cloud:

• 🌐 Through the web version: i.mi.com → section.
• 📱 In the Mi Cloud mobile app → Devices → [Your Redmi] → Records of conversations.

The alternative is Google Drive, which is automatic download:

1. Install the AutoSync for Google Drive app from the Play Market.
2. Set up folder sync. /MIUI/sound_recorder/call_rec/ with a selected folder on the disk.

5. Search for records through system tools

If standard methods don’t work, use the built-in MIUI tools:

Method 1: Search the system

Open Security (shield icon) → Optimization → Storage → Files. In the search bar, type:

• 🔍 call_rec
• 🔍 record
• 🔍 Expansion.m4a or

Method 2: Viewing through File Manager

In the “Conductor” app from Xiaomi:

1. Slip on the magnifying glass icon (🔍) top-right.
2. Select the Audio filter.
3. Sort files by date (by date → by decrease).

Method 3: ADB commands (for advanced)

If you have access to ADB, you can find entries through the command line:

adb shell ls /storage/emulated/0/MIUI/sound_recorder/call_rec/


adb shell ls /storage/emulated/0/Recordings/CallRecord/

This will show all files in folders, even hidden ones.

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If the records are not displayed in the file manager, but take up space in the storage, try connecting the phone to the PC and scan the memory with DiskDigger or Recuva (deep scan mode).

6.Recovery of deleted records

If you accidentally delete a record, you can try to restore it, and the main thing is not to write new files to your phone, so as not to overwrite the deleted data.

Method 1: Through the MIUI basket

In the file manager "Conductor":

1. Open the side menu (swipe from right to left).
2. Pick the basket.
3. Find the deleted records (they are stored there for 15 days).
4. Select the necessary files and tap Restore.

Method 2: Third-party programmes

For deep recovery, suitable:

• 📱 Dumpster (App-basket for Android).
• 🖥️ EaseUS MobiSaver (for PC, root is required).
• 🖥️ Dr.Fone (restores even fragments of records).

⚠️ Note: Recovery programs may require root access, which will void the Redmi warranty. Before using, back up your data via Settings → Additionally. → Backup.

Method 3: Contacting the Support Team

If the records are critical (for example, for a court case), contact Xiaomi’s official support:

• 📧 By mail: support@xiaomi.com (point out IMEI device).
• 💬 Chat in Mi Community (Fedback section).

Attach screenshots:

• Folders. call_rec (even if it's empty).
• Settings → Memory → Use (to confirm that the space is occupied)

7.Why records are not saved and how to fix it

If the recording of the conversation is not saved, the reasons may be as follows:

If the problem is not solved, try resetting the settings of the Phone app:

1. Go to Settings → Applications → Application Management.
2. Find the phone and tap it.
3. Select Warehouse. → Reset the settings.

⚠️ Note: After reset, all previous records will remain in place, but the recording settings (e.g., automatic deletion after 30 days) will return to factory records.

FAQ: Frequent questions about recordings of conversations on Xiaomi Redmi