Where to save conversation records on Xiaomi Redmi Note 10 Pro: all possible storage locations

Have you recorded an important conversation on the Xiaomi Redmi Note 10 Pro, but can't find the file? Or accidentally deleted the record and want to restore it? In this article, we'll look at every possible place where the phone saves audio files from standard folders to hidden system directories. And we'll also tell you how to transfer the records to the cloud so you don't lose them when you reset.

Xiaomi MIUI-based smartphones have a record-keeping feature: they can be duplicated in different folders or disappear altogether after a system update. We tested all scenarios on the Redmi Note 10 Pro (sweet/sweetin models) with MIUI 12-14 firmware and collected relevant data. At the end of the article, we have an FAQ with answers to frequent questions and instructions for recovering deleted files.

1. Standard call record folder in MIUI

By default, the Dictophone app (or Call Record if the feature is enabled in the phone settings) saves files to the folder:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

The path may vary depending on the firmware version, but the structure remains similar. The files are.m4a or.amr formats and are named from the template:

• 📅 Date time number phone.m4a — if the record is linked to the contact.
• 🔢 Rec_Year-month-day-hour-minute.amr - for anonymous calls.
• 📱 Incoming/Outgoing_number.m4a — version MIUI.

To find the folder quickly:

1. Open the Files app (yellow folder icon).
2. Go to the Category section → Audio.
3. In the search bar, enter call_rec or sound_recorder.

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If the folder is empty, check the call recording settings: it is possible that the save is disabled in Settings → Applications → Recorder → Permissions.

⚠️ Attention: After update MIUI before version 13+ Some users have noted that the records have stopped being saved to a standard folder, in which case, check the alternative paths from the next section.

2. Alternative ways of storing records

If in a folder call_rec No files, look for them in these directories:

To access hidden folders (Android/data) You may need a file manager with root rights (for example, a file manager with root rights, FX File Explorer or connecting your phone to your PC MTP-The alternative is to use a command. ADB:

adb shell ls /storage/emulated/0/Android/data/com.miui.soundrecorder/

🔍 Tip: If you use a third-party application to record (for example, ACR or Boldbeast), the file path is usually specified in the program settings in the save folder section.

3. Cloud Storage: Mi Cloud and Google Drive

Xiaomi Redmi Note 10 Pro can automatically sync call records with cloud services.

• ☁️ Mi Cloud: Go to Settings → Xiaomi account → Mi Cloud → Backup. Enable Call Records if disabled. Files will be available at i.mi.com under Device → Files. → Audio.
• 📁 Google Drive: If you used the Google Phone app to record, files can be stored in the Call Recordings folder on Drive.
• 🔄 Autosynchronization: In some firmware MIUI The records are automatically copied to Google Photos as audio files. Open the app and type the entry into the search.

⚠️ Note: Cloud-based records may be in your storage rate, for example, only 5GB is available for free on Mi Cloud, and call records are in the format of a free file.m4a weight ~1-2 MB per minute of conversation. When you use the function actively, the limit will be exhausted in 2-3 months.

💡 Useful Lifehack: To avoid losing recordings when you reset your phone, set up automatic upload to the cloud:

1. Open the "Dictophone" → press three points → Settings.
2. Choose Cloud Backup and link your Xiaomi or Google account.
3. Set the synchronization frequency (for example, Wi-Fi only).

4. How to find records through phone search

If you don’t remember the exact location of the file, use the built-in MIUI search:

1. Swipe your finger down the main screen to open the search bar.
2. Enter the keywords: 🔍 rec or record – to search by file name. 📞 call or incoming – if the record is tied to the call. 🎤.m4a.amr for filtering by extension.

Files.

Important: MIUI search does not look for files in hidden folders (such as Android/data). For deep scanning, use third-party applications like Files by Google or Solid Explorer.

⚠️ Note: If you are using duality SIM-cards on Redmi Note 10 Pro, records can be saved in separate folders for each slot _sim1 or _sim2.

5. Recovery of deleted records

If you accidentally delete a record, it can be restored within 30 days (provided that the disk space has not been overwritten).

• 🗑️ Basket MIUI: Open the Files» → The cart, the call records are stored there until cleanup.
• 🔄 PC Recovery: Connect your phone to your computer and use programs like Recuva, DiskDigger or EaseUS MobiSaver. Choose Deep Scan and Filter mode by format.m4a/.amr.
• ☁️ Cloud Backups: Check archives in Mi Cloud or Google Drive (Basket section).

🛠️ Instructions for DiskDigger (free version):

1. Download the program from the official website and install it on PC.
2. Connect Redmi Note 10 Pro in File Transfer (MTP) mode.
3. In DiskDigger, select the phone’s drive and start the scan.
4. Filter the results on the.m4a extension.
5. Save the recovered files to your computer.

⚠️ Warning: Don't install recovery software on the phone itself, it can overwrite deleted data!

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The chances of recovery are maximum in the first 72 hours after deleting, and the more active you use your phone (installing apps, shooting videos), the lower the probability of success.

6.Setting up automatic call recording

To avoid manually searching for records, set up automatic saving of all conversations:

1. Open the phone app.
2. Click on three points → Settings → Record calls.
3. Enable the option of Automatic Recording.
4. Choose which calls to record: 📞 All calls. 📱 Only unknown numbers. 🔒 Selected contacts (selected manually)

/MIUI/sound_recorder/call_rec/

🔧 Additional settings:

• 🎙️ Recording quality: Select High (format.m4a) Or economical (.amr). The latter takes up 2-3 times less space.
• 🔔 Record Notice: Enable the option to Report Record so that the interlocutor knows about the conversation fixation (required for legality in some countries).
• 📤 Auto Delete: Set up cleaning old records through 30/60/90 Days in the section Storage Management.

⚠️ Note: In some regions (e.g. the EU), automatic recording of calls without notifying the interlocutor may violate privacy laws.

7.Redmi Note 10 Pro Call Recording Problems and Solutions

Redmi Note 10 Pro users often experience typical problems recording conversations, and here are the most common ways to fix them:

🔧 If nothing helps:

1. Clear the cache of the Dictator application in the settings.
2. Update your firmware to the latest version of MIUI (check in Settings → About Phone → System Update).
3. Reset the settings of the Phone application (without data loss): Settings → Apps → Phone → Storage → Reset.

Frequent Questions (FAQ)