Where Xiaomi Stores Records of Conversations: Searching for Files on Phone and in the Cloud

Have you turned on a conversation record on a Xiaomi smartphone but can't find the saved file? Or want to transfer important audio recordings to your computer but don't know where to look for them? In this article, we'll look at all possible storage locations for call records, from standard memory folders to hidden system directories and cloud backups. We'll focus on the differences between MIUI models of different versions and the nuances of working with records in.amr,.mp3 and.m4a formats.

The problem with finding audio files often arises from the fact that Xiaomi has changed the location of recordings depending on the firmware version. For example, in MIUI 12 and later, files can be stored in a different directory than in MIUI 11 or MIUI 10. In addition, some models (for example, Redmi Note 10 Pro or POCO X3 Pro) have unique recording settings that affect the way of saving. We have collected relevant information for all modern devices of the brand, including Xiaomi flagships 13/14 and the budget Redmi A series.

It is important to understand that recording conversations may be blocked by law in some countries (e.g. the EU or the US).If your device does not have a recording feature, this may be due to regional restrictions, in which case manual activation through Settings → Special Features → Additional settings or installing third-party applications like Cube ACR will be required.

Standard location of records in MIUI

In most cases, audio files with call records are stored in the phone’s internal memory along the following path:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Or in an alternate folder (for older firmware versions):

/storage/emulated/0/Recordings/CallRecord/

Files are usually.amr (to save space) or.mp3 (if high quality is enabled in the settings) file names are formed according to the template:

• 📅 Date and time: for example, 20260515_143022_1234567890.amr (where 1234567890 — subscriber number).
• 📞 Contact number or name: If the subscriber is saved in the phone book, the name will be part of the file name.
• 🔢 Serial number: for several records with one subscriber, the suffix 1, 2, etc. is added.

To find the folder quickly:

1. Open the Files app (Blue folder icon).
2. Go to the Category section → Audio.
3. In the upper right corner, click on three dots and select Show Hidden Files (if the folder doesn't appear).
4. Look for MIUI or Recordings folders.

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If there are many entries, use a keyword search"call_rec" Or CallRecord in Files, which saves time, especially on devices with a lot of storage.

Differences depending on the model and version of MIUI

The location of the recordings can vary depending on the smartphone model and firmware version. Below is a table with current data for popular devices:

*On European Market (EEA) devices, call recording may be disabled by default due to legal restrictions.

1. Set the India region in settings (Settings → Additional → Region).
2. Or use it. ADB-Adb shell settings put global hidden_api_policy 1

Hidden folders and system directories

If the records are not in the standard folders, they could be saved in hidden system directories.

1. Connect your phone to your PC through USB-cable and select File Transfer Mode (MTP).
2. Enable the display of hidden files in Windows Explorer (View → Hidden Items).
3. Check the following paths: 📁 /data/user/0/com.android.server.telecom/files/ — System records (root rights required). 📁 /sdcard/Android/data/com.miui.voiceassist/files/ — voice-assistant recording. 📁 /storage/emulated/0/.call_recorder/ — scatterbox.

If you use a third-party application to record (such as Cube ACR or Call Recorder), files may be stored in their own folders:

• 🎤 Cube ACR: /CubeBackup/ or /CallRecordings/.
• 📱 Call Recorder by Lovekush: /CallRecords/.
• 🔊 Automatic Call Recorder: /CallRecorder/.

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The side of the application often saves records in open folders, but can encrypt files. Use the application's built-in player to listen.

Cloud backups and synchronization

If your device is synced to Mi Cloud, call records can automatically be uploaded to the cloud to check:

1. Open your Settings → Accounts → Mi Cloud
2. Check if the Sync option is enabled (in some regions it is hidden).
3. Go to i.mi.com and log in.
4. In Devices → [Your Phone] → Backups look for files with the.amr or.mp3 extension.

Important: Xiaomi only stores records in the cloud for 30 days unless manual archiving is configured, then the files are deleted without recovery, to keep the records for a long time:

• 📥 Download them to PC via the Mi Cloud web interface.
• 🔄 Enable automatic sync with Google Drive through the Files app.
• 💾 Use third-party clouds (like Dropbox or Yandex Disk) to back up your folder call_rec.

Is sync enabled with Mi Cloud| Checked backups on i.mi.com| Downloaded important entries on PC| Configured automatic copying to Google Drive-->

How to Change the Place of Records Saving

By default, Xiaomi saves records to internal memory, but you can redirect them to the internal memory. SD-- To the map or the cloud:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Conversation Record. → Preservation site.
4. Choose one of the options: 📱 Internal memory (by default). 💾 SD-map (if installed). ☁️ Cloud (requires authorization in Mi Cloud).

If there is no option to save, this may mean:

• 🚫 Recording function disabled at firmware level (relevant to EU).
• 🔧 Update required MIUI last-minute.
• 📱 The device does not support the transfer of records to SD (for example, Xiaomi 12S Ultra).

For models without official recording support (e.g. Xiaomi) 11T Pro for EU can be used ADB-command:

adb shell settings put global call_recording_support 1

After completing the command, restart the device and check for the option in the phone settings.

Problems with finding and recovering deleted records

If records are missing or not preserved, the reasons may be as follows:

• 🗑️ Autoclean: Files can be enabled in the Files app settings to Delete Old Records in 30 days.
• 🔄 Resetting: After resetting to factory settings, records are deleted without recovery (if there was no backup).
• 🛠️ Firmware error: after updating MIUI The path to the folder could have changed.
• 📵 Memory Lack: If your device has less than 10% of the available space, no new records are saved.

To recover deleted files:

1. Use programs like DiskDigger or Recuva (require root or PC connection).
2. Check the folder. /MIUI/sound_recorder/backup/ — Sometimes backup versions are copied there.
3. If the records were in the cloud, check the Recycle Bin on the Mi Cloud site (files are stored there for 7 days).

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To prevent loss of records, set up automatic folder copying call_rec to the cloud through the Files application → Backup.

⚠️ Attention: Recovering deleted records without root rights is almost impossible, as Xiaomi uses internal memory encryption. If files are critical, contact the service center to request data retrieval via the server. EDL-regime.

Export of records to the computer and editing

To transfer the records to the PC or edit them:

1. Connect your phone to your computer via USB (select File Transfer mode).
2. Copy files from the folder call_rec any directory on a PC.
3. To listen, use standard players (VLC, Windows Media Player) or specialized programs like Audacity (for editing).

If files are not opened:

• 🔊 Check the extension: rename the file from.amr to.mp3 (sometimes).
• 📥 Install the K-Lite Codec Pack to play.amr.
• 🔧 Convert the file through online services (e.g. Online-Convert).

For editing (short, sound enhancement):

• 🎛️ Audacity (free, supports.amr after installing the FFmpeg plugin).
• 📱 Lexis Audio Editor (mobile app for Android).
• ☁️ BearAudio (online editor).

FAQ: Frequent questions about recording conversations on Xiaomi