Where to save conversation records on Xiaomi Redmi: storage paths, settings and hidden folders

Have you turned on a conversation record on your Xiaomi Redmi but can't find the file? Or are you worried that important audio recordings are taking up space in memory but don't know how to delete them? This problem is familiar to many Xiaomi smartphone users - especially after upgrading to MIUI 13/14, where file storage logic has changed. Unlike iPhone or Samsung, where records usually lie in obvious folders, on Redmi they can "hide" in unexpected places - from system directories to cloud storage Mi Cloud.

In this article, we’ll take a look at all possible record storage locations on Xiaomi Redmi (including Note 10/11/12, Redmi 9/10/13C and flagship series), explain how to find them through Explorer, Gallery or File Manager, and talk about hidden MIUI folders that don’t show up by default.

1. Standard ways to store records on Xiaomi Redmi

By default, Xiaomi smartphones store conversation records in one of two folders, depending on the MIUI version and device model.

• 📁 Internal Memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ — is relevant for MIUI 12-14 on most Redmi models.
• 📁 Records folder: /storage/emulated/0/Recordings/Call/ — occurs on older versions of the firmware or after manual transfer.
• 🔊 System folder: /data/com.android.providers.media/ – Record metadata can be stored here (access with root rights only).

Important: The path may be different if you use a third-party recording application (such as Cube Call Recorder or ACR), in which case files are most often saved to the folder of that application, such as /storage/emulated/0/Android/data/com.cube.callrecorder/files/.

To quickly find records through the standard MIUI Explorer:

1. Open the Files app (Blue folder icon).
2. Go to the Category tab → Audio.
3. In the filter, select Conversation Records (if available) or scroll down to the MIUI/sound_recorder folder.

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If the MIUI/sound_recorder folder is not displayed, turn on the hidden files display: in Explorer, click ⋮ → Settings → Show hidden files.

2. How to change the location of the records (to a memory card or cloud)

By default, Xiaomi Redmi saves the records to internal memory, but you can redirect them to the SD- card or to the Mi Cloud.

🔄 Transfer to a memory card (microSD)

Officially, MIUI does not support direct transfer of SD records through settings, but there is a workaround:

1. Connect the memory card (if you haven’t already) and format it as Internal Memory in Settings → Memory.
2. Use Explorer to manually move the call_rec folder to SD: 1. Copy the /MIUI/sound_recorder/call_rec/ folder 2. Plug it into /storage/XXXX-XXXX/ (where XXXX is the name of your SD- card) 3. Delete the original folder (option).

⚠️ Warning: Once transferred, new records may continue to be stored in internal memory, and to fix this, you will need to change access permissions through ADB or use third-party applications like FolderMount.

☁️ Automatic booting in Mi Cloud

Xiaomi allows you to automatically back up your records to the cloud, but this feature is unstable.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Find the Backup section and enable the Call Records option (if available).
3. Press Sync and wait until it is completed.

If you don't have the option listed, your Redmi model doesn't support backup, in which case use Google Drive or Dropbox for manual download.

Make sure there is enough space on the SD- card (at least 1 GB)

Create a backup copy of current records

Check the format of the card (exFAT/FAT32)

Turn off call recording before transfer-->

3. Hidden folders and system directories: where else can there be records

If you didn't find the entries in the standard folders, they might have ended up in one of the hidden system directories.

🔍 How to check hidden folders without root:

1. Install FX File Explorer or Solid Explorer from Google Play.
2. In the file manager settings, enable the option to Show system files.
3. Go to /storage/emulated/0/ and manually check the MIUI, Android and data folders.

4.Why records disappear or are not saved

Xiaomi Redmi users often face a problem where records are not saved or disappear after an update.

• 🔄 Update MIUI: After upgrading to a new firmware version (e.g., from MIUI 12 to 13), the path to the folder may change and the old records may move to the archive.
• 🗑️ Autoclean: Memory Cleanup function in Settings → Memory can delete old records (especially if they take >500 MB).
• 📵 Application Limitations: Some versions of Phone or Call Recording do not save files if: The call was too short (<10 seconds). The interviewer used VoIP (WhatsApp, Telegram calls). Power saving mode is enabled.
• 🔒 Access Rights: If you have revoked permissions from the Phone or Recorder app, records will not be saved.

⚠️ Warning: Some Redmi models (e.g. Redmi Note 10 Pro) automatically encrypt the recordings and do not play through standard players. To listen to them, use the built-in Records app or VLC Player.

If the records are missing after the update, try:

1. Check the /MIUI/backup/CallRec/ folder, and sometimes files are copied there before upgrading.
2. Restore data via Mi Cloud (if synchronization was enabled).
3. Use file recovery software such as DiskDigger or Recuva (you need a PC connection).

5. How to turn on or off recording conversations

On Xiaomi Redmi, call recording can be configured manually (for each conversation) or automatically (for all or selected contacts). MIUI 13/14:

🎤 Enable recording for all calls

1. Open the phone application (pipe icon).
2. Press. ⋮ → Settings → Recording of conversations.
3. Turn on Automatic Recording and select: All calls to record incoming and outgoing. Only selected contacts to manually enter numbers. Only unknown numbers to spam calls.

The way to preserve

❌ Turning off the recording

To completely ban the recording:

1. Go to Settings → Permissions → Application permissions.
2. Find the phone and cut off access to the microphone and storage.
3. Return to Settings → Record conversations and deactivate all options.

⚠️ Warning: In some countries (e.g. the EU) it is illegal to record calls without the consent of the interlocutor. On Xiaomi Redmi for European firmware (MIUI EU), the recording function may be limited or completely absent.

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If the Call Record option is not in the Phone menu, your firmware does not support this feature, so you can either install a third-party application (such as Cube Call Recorder ACR) or run a global version of MIUI.

6. How to listen to, edit or delete recordings

The standard Xiaomi Redmi Records app allows you not only to listen to, but also edit audio files (trimming, changing playback speeds).

🎧 Listening

• 📂 Through Explorer: Find a file with the.amr or.mp3 extension and open it with any player.
• 🎵 Through the Gallery: Go to the Audio → Talk Records tab.
• 📱 Through the Records app (if installed): Date and contact filters are available here.

✂️ Editing

To cut the record:

1. Open the file through the Recording or Music app.
2. Press ⋮ → Edit.
3. Move the sliders to highlight the desired fragment, and save the changes.

🗑️ Removal

You can delete records in several ways:

• 🧹 One at a time: in Explorer or Gallery, click on the file → Delete.
• 🗑️ Folder: Delete the entire folder call_rec (will free up space, but erase all records!).
• 🔄 Autoclean: in Settings → Memory → Cleanup, select Audio Files and confirm deletion.

💡 Tip: If you need to save important records before deleting, export them to your PC or the cloud. Connect Redmi to your computer via USB (File Transfer Mode) and copy the call_rec folder.

7. Alternative ways to record calls on Xiaomi Redmi

If the built-in recording feature doesn’t suit (for example, due to MIUI limitations or poor sound quality), use third-party apps.

🔧 Cube Call Recorder setup for Xiaomi Redmi:

1. Install the application and provide all the permissions requested.
2. In the settings, select: Record format: MP3 (best quality) Sound source: Voice call + microphone Saving folder: /storage/emulated/0/CallRecordings/
3. Enable the option to Record automatically and add numbers to the White List.

⚠️ Warning: On MIUI 14, some recording applications may conflict with the built-in Phone. If calls are not recorded after installing a third-party recorder, try:

• Disable the built-in recording in the phone settings.
• Add the application to Auto Run (Settings → Applications → Permissions → Auto Run).
• Clear the cache of the phone application.

FAQ: Frequent questions about recording conversations on Xiaomi Redmi