How to log into the Xiaomi cloud from your Android phone: full instruction 2026

Why Mi Cloud Access Is Important for Xiaomi Owners

Xiaomi's Mi Cloud cloud storage isn't just a backup site; it's a central node connecting all the devices in the ecosystem, from Redmi and POCO smartphones to smart lamps and robot vacuum cleaners. Without access to the cloud, you lose the ability to synchronize phone-tablet contacts, remotely manage the Mi Band, recover photos after a setting is reset, or even unlock the device when you lose it.

Statistics show that 68% of Xiaomi users experience problems logging into Mi Cloud at least once a year, whether it’s a forgotten password, server error or account lock due to suspicious activity. This article will help avoid typical errors and teach you to log into the cloud from any Android device, even if it’s not from Xiaomi.

Preparation for the entrance: what to check before authorization

Before you try to log in to Mi Cloud, make sure your device meets the minimum requirements.The Xiaomi cloud works on all Android 5.0 and higher smartphones, but a version at least Android 8.1 is recommended for full sync.

• 📶 Stable Internet connection: Mi Cloud requires a connection to the network. If the signal is weak Wi-Fi or mobile Internet, authorization can be interrupted.
• 🔋 Battery charge: If the charge level is below 20%, the system may block the input due to the risk of interruption of the process.
• 📱 Mi Cloud (or Mi Account) is an outdated application that often gives out a 20045 error.
• 🔑 Account information: You should have a login (email or phone number) and a password at hand. SMS The Google Authenticator app.

Pay particular attention to the region of the account. Xiaomi separates cloud services by country: for example, an account registered in China will not be able to fully work with servers in Europe or Russia. If you bought a phone in another country, you may need to change the region in your account settings.

Official method: login via Mi Cloud app

The most reliable method is to use the Mi Cloud app, which is preinstalled on all Xiaomi, Redmi and POCO smartphones. If it is not available (for example, on devices of other brands), download from Google Play.

1. Open the Mi Cloud app (a white cloud icon on a blue background).
2. Click Login (or Sign In in the global version).
3. Enter the email or phone number associated with your Xiaomi account.
4. If two-factor authentication is enabled, confirm the login via SMS or code from the authenticator application.
5. Accept the terms of use (check I agree with the User Agreement).
6. Wait for the data to synchronize (it can take up to 5 minutes at the first login).

If you enter the data, you have a 10000 or 20045 error, which means that the Mi Cloud server is temporarily unavailable. Try again in 10-15 minutes. To speed up the process, you can change the DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) in the Wi-Fi settings.

Alternative methods of entering the cloud Xiaomi

If the standard method doesn't work, try one of the alternatives. They'll come in handy if:

• 📱 The Mi Cloud app does not install on your device (e.g. Huawei or Samsung).
• 🔒 You forgot your password, but remember the attached email.
• 🌍 Your account is blocked due to a change in location.

Method 1: Through the browser

Go to https://i.mi.com/ in any browser (Chrome, Firefox, Edge) and log in with the same data you use, which works even on devices without Google services (such as some Huawei models).

Method 2: Through phone settings

On Xiaomi smartphones, you can log into the cloud directly from the settings menu:

1. Open Settings → Accounts and Synchronization.
2. Choose a Mi Account (or Xiaomi Account).
3. Click Login and enter the data.
4. After authorization, go to the Mi Cloud section to manage backups.

Method 3: Through the Mi Account app

If Mi Cloud doesn’t start, try logging in via Mi Account (present on all Xiaomi devices):

1. Open Mi Account (a little man on an orange background)
2. Log in to your account.
3. Go to the Cloud or Cloud tab.

Solving common errors at the entrance

Even with the right data entry, the system can produce errors, and below is a table with the most frequent codes and ways to fix them:

Important: If you see error 86012, do not try to log in again, this will aggravate the lock. Xiaomi accounts with suspected hacking are blocked for 24-72 hours, and if you try repeatedly – forever.

⚠️ Warning: Never enter Xiaomi account details on third-party sites promising to "unlock the cloud." Fraudsters often create phishing pages that simulate login to Mi Cloud to steal logins and passwords.The official login domain is only i.mi.com or account.xiaomi.com.

Restore access to Mi Cloud when password is lost

If you have forgotten your password, you can restore it through an email or phone number associated with your account.

1. Go to the recovery page: https://account.xiaomi.com/pass/forgetPassword.
2. Select the recovery method: by email or by phone number.
3. Enter your email address or number, enter the captcha.
4. Get the confirmation code (by email or SMS) and enter it in the appropriate field.
5. Create a new password (at least 8 characters, with capital letters and numbers).
6. Confirm the change.

If you do not have access to an email or phone number, you will have to contact Xiaomi with proof of account ownership (check to buy a device associated with this Mi Account).

What to do if your account is linked to a Chinese phone number?

Many users are faced with the problem when Xiaomi account was created with a Chinese number (+86), and now there is no access to it.

1. Try to restore access via email (if it was specified during registration).
2. If email is not available, please contact official support with your passport photo and IMEI device.
3. In extreme cases, create a new account and transfer data manually (contacts, photos) through local backups.

💡

If you often forget passwords, enable two-factor authentication in Mi Account settings.This will not only protect your account from being hacked, but also allow you to restore access through backup codes even if you lose access to your email or phone.

How to log out of Mi Cloud and why you might need to

Sometimes users need to log out of the Xiaomi cloud — for example, before selling a phone or transferring a device to another person.

1. Open the Mi Cloud app.
2. Click on the profile icon in the upper right corner.
3. Choose to exit (or sign out).
4. Confirm the output – the system will prompt you to delete local account data from the device.

If you are selling a phone, after leaving Mi Cloud, be sure to reset to factory settings (Settings → About Phone → Settings Reset) This will delete all data, including the app cache and files associated with the account.

⚠️ Note: After logging out of Mi Cloud, all unsynchronized data (e.g. photos in a folder) DCIM/Camera, Those that have not been uploaded to the cloud will be removed from Xiaomi servers via the 30 Make sure all important files are stored locally or on another device.

FAQ: Frequent questions about Mi Cloud

💡

If you use Mi Cloud for backup, check your photo and contact autoload settings at least once a month to help avoid data loss when your phone is dropped or broken.