How to enter the cloud and see photos: a step-by-step guide

Modern Xiaomi, Redmi and Poco smartphones are equipped with high-quality cameras, so users take thousands of pictures. However, the memory of the device is not unlimited, and the risk of data loss when a gadget breaks always remains relevant, and it is for such cases that the Corporation has developed a cloud service Mi Cloud, which allows you to store media files in secure remote storage.

You can access your images from any device, whether it’s a computer, tablet or a new smartphone, provided you have a Mi Account. Many users have difficulty finding their archives or do not understand why new images do not appear in the cloud automatically. In this article, we will discuss in detail all the ways to log in and view the library.

The process of synchronizing data is a key aspect of the Mi ecosystem. If you set the settings correctly, you no longer have to worry about saving memories. We will look at both standard browser login methods and specific settings inside the MIUI or HyperOS operating system.

Account preparation and synchronization check

Before you go to viewing photos through the web interface, you need to make sure that your smartphone is actually transmitting data to the server. Often users believe that the feature works by default, but this is not always the case. First, open the standard settings of your device and go to the top section where your Mi Account profile is listed.

Inside the account menu, you're interested in Cloud (or Mi Cloud), which shows your current storage status and the list of apps that have access to sync, make sure the switch opposite the Gallery item is activated, if it's off, your photos can't physically get into the cloud, and it's pointless to search for them there.

⚠️ Warning: If you run out of free 5GB space, syncing new photos will automatically stop until you vacate space or purchase a subscription.

It's also worth checking the type of connection that boots up, and to save traffic, the system can only be configured to sync via Wi-Fi. If you take pictures while on the road, they'll only show up in the cloud when you connect to the wireless network, and you can change this in the advanced gallery sync settings.

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Entering the cloud via a web browser on your computer

The most common way to view photos is by using the official website of the service, which is convenient because it does not require you to install additional software on your personal computer. Open any modern browser (Chrome, Firefox, Edge) and go to i.mi.com.

On the page that opens, you will be prompted to log in. Enter the phone number or email address that is linked to your Mi Account. Once the data is entered, the system will request a password. SMS-code or push notification on the linked smartphone.

Once you're signed in, you'll be in the main menu of the web interface, where you'll find all the icons available: Contacts, Messages, Recorder, and of course Gallery. Click on the Gallery icon to open the image viewing interface. The web interface replicates the folder structure of the phone.

What to do if the site does not open?
If i.mi.com page doesn't load, try clearing your browser cache or using incognito mode. In rare cases, access may be restricted by the provider, then changing the browser will help. DNS-8.8.8.8 servers or use of VPN.

The web version offers high-resolution previews of photos, as well as the ability to download the originals to your computer's hard drive. You can select the images in groups or individually using a Ctrl or Shift key, which is especially convenient if you need to quickly transfer a large archive to your PC.

Using the Mi Cloud app on other Android devices

If you don't have access to a computer, but you have another Android smartphone or tablet, you can use a specialized application. The official client is called Mi Cloud (sometimes called Mi Services depending on the region and firmware version), and it can be found on the Google Play store.

Once you install and run the app, you'll need to re-enter your Mi Account, which is unique in that it allows you to integrate the remote cloud into the standard device gallery, and once you log in to the app's settings, you can activate the display of cloud albums in the local interface.

This solution is ideal for situations where the main phone is lost or broken, but you urgently need to find a specific photo to show it to someone or send it.

  • πŸ“± Availability: Works on any Android smartphone, not just Xiaomi.
  • πŸ”„ Synchronization: Allows not only to look, but also to upload photos back to the memory of the device.
  • πŸ”’ Security: Requires re-authorization every time you log in from a new device.

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Use the β€œTraffic Saving” mode in the application if you view photos through the mobile network, so as not to waste a packet of megabytes in vain.

Comparison of methods of access to the photo archive

Users are often confused about how best to access their data, and each of these approaches has its advantages and disadvantages depending on your current tasks, and the web interface is more focused on managing files from a large screen, whereas mobile applications provide instant access at any time.

Below is a table that will help you navigate quickly and choose the right option for your situation.

ParameterWebsite (i.mi.com)Android appendixPhone settings
Convenience of viewingHigh (big screen)Medium (mobile interface)Low (status only)
Downloading photoMassive and fastOne by one or in groupsUnavailable
RequirementsBrowser, InternetInstall APK or Play MarketOnly the account in the system
EditingBasic (trimming, turning)Full (via editor)Absent.

As you can see from the comparison, the computer version is the best way to do deep archiving, sorting and cleaning up the site, and mobile tools are good for quick search and browsing.

πŸ“Š What are the ways you use to access photos more often?
Through the browser on PC:Through the application on the phone:Only through the gallery of my phone:I do not use the cloud at all

Solving problems with displaying photos

Sometimes users are faced with a situation where the login is successful, but the photos in the cloud are missing or do not match the real number. The first reason may be a delay in sync. Xiaomi servers process millions of requests, and new images can take from minutes to an hour.

The second common problem is the separation of Wi-Fi and Mobile data streams, and the gallery settings have separate switches for synchronization for different types of connections, and if you have Wi-Fi-only Sync enabled, photos taken over the mobile Internet will remain in the phone's memory until the wireless network is available.

⚠️ Attention: Deleting a photo from the cloud (via a website or app) will cause it to be deleted on the smartphone itself if sync is active!

It’s also worth checking the Hidden Albums folder. In some versions of the MIUI shell, hidden photos are synced separately or not at all for privacy purposes, and you’ll need additional fingerprint or graphical key authorization to view them even after you log in.

Data security and two-factor authorization

Because personal photos are stored in the cloud, it is critical to ensure that your account is protected. A standard password may not be enough, especially if it is used on other resources. Xiaomi offers two-factor authentication, which greatly improves security.

With two-factor protection enabled, not only will a password be required to log in to Mi Cloud from a new device, but also a confirmation via a trusted phone number or backup code, which eliminates the possibility of attackers accessing your data even if they recognize your login and password.

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Regular password change and two-factor authentication are the only guarantee that your personal photos are safe in the cloud.

Remember to check the trusted device list periodically in your account security settings, and if you see an unfamiliar gadget or an old phone you already sold, immediately remove it from the list and change your password, which will break the session on all devices except the current one.

What to do if I forget my Mi Account password?
Access can be restored through id.mi.com. You will need access to a linked phone number or backup email. If neither is available, you will have to go through the verification process through support, providing a check for the purchase of the device or a box with a check on the device. IMEI-code.
How much space is free in the cloud?
The basic tariff plan provides the user with 5 GB of disk space. That's usually enough to store about 1000-1500 High quality photos or several hours of video. For large archives, paid subscriptions are available. 50 GB, 200 GB and 2 TB.
Can I automatically delete a photo from the cloud after viewing it?
There is no automatic deletion after viewing, but you can set up local memory cleanup: the gallery settings have a "Free Space" option that removes photos from your phone that have already been successfully uploaded to the cloud, leaving them available online.