How to log into the Xiaomi cloud on your phone and computer: all ways

Why you lose half of Xiaomi’s capabilities without Mi Cloud

The Mi Cloud cloud storage is not just a backup of your photos and contacts, it's a central node in the Xiaomi ecosystem that connects smartphones, smartwatches, TVs and even robot vacuum cleaners into a single system. Without cloud authorization, you can't:

— Recover data when changing phones (even if it’s a new Redmi Note 13 Pro model)+);

Find the lost device through the Find Device function.

Synchronize notes between Xiaomi Pad 6 and smartphone

— Use branded services like Mi AI Mi Home.

Many users face problems when entering the system: the system requires confirmation of the SMS, Does not accept a password or writes about error 20005. In this article, we will discuss all the working ways of logging into the Mi Cloud, from standard authorization to bypassing locks.

Importantly, if you bought your phone with your hands, the previous owner might not have logged out of your account, and you'll need to reset the tether, which we'll talk about in a separate section.

Method 1: Entering through smartphone settings (the easiest)

If you already have a Mi Account (you signed up when you first turned on your phone), you can log in to the cloud in 30 seconds:

1. Open Settings (the gear icon on the main screen).
2. Scroll up and tap on the Mi Account line (on the new firmware – Xiaomi Account).
3. Enter the email or phone number associated with the account and the password.
4. Confirm the entrance through SMS-code (will come to the linked number) or email.

Once you have successfully logged in, you will see your account's basic details: name, avatar, and available cloud space.

• 📁 Manage backups (Mi Cloud) → Backup)
• 🔄 Synchronize contacts, notes, calendar
• 📱 Set up a device search (Find Device)
• 🔒 View the login history of the account

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If the system asks for “identity verification” through a passport photo, this is standard procedure for new accounts from some regions.

On the phones with MIUI 14 and newer path may be slightly different: Settings → Passport → Xiaomi Account. If you do not find a menu item, search by settings (lamp in the upper right corner).

Method 2: Authorization through the web version of Mi Cloud

You can log into the Xiaomi cloud not only from your smartphone, but also from your computer or other device.

• 📱 The phone is broken, but you need to download a backup immediately.
• 🖥️ You prefer to manage files from the big screen.
• 🔓 Forgot your phone account password, but remember it for the web version

Instructions for entering through the browser:

1. Go to the official website: https://i.mi.com/ (Make sure there is a lock in the address bar. 🔒 — It's a sign of a secure connection).
2. Select the interface language (Russian is available in the drop-down menu in the upper right corner).
3. Enter your email or phone number, then your password. If two-factor authentication is enabled, confirm the login via SMS Mi Authenticator App or Application.
4. When you first log in from a new device, the system can request confirmation via email (a letter with a link will come).

The web version of Mi Cloud allows you to:

⚠️ Note: If you see a message “This account is blocked” when you log in through your browser, this means that there have been previous violations of the rules of use (for example, mass spam through Mi Account), in this case, you can only restore access through contacting in support of a passport photo.

Method 3: Sign in via the Mi Cloud app on another phone

If your main Xiaomi smartphone is lost or not turned on, but you need to access the cloud urgently, you can use the Mi Cloud app on another device (even not Xiaomi).

• 🤖 For Android: Google Play
• 🍎 For iPhone: App Store

After installation:

1. Open the app and select Login.
2. Please indicate the country (Russia or China, depending on the region of the account).
3. Enter your login (email/phone) and password.
4. Confirm the entry via SMS or email.

The app provides the same features as the web version, but with a more user-friendly interface for mobile devices.

• 📸 View photos in the original resolution (in the browser they are compressed)
• 📥 Download backup copies directly to the device
• 🔍 Use advanced file search

Is the country (Russia/China) correctly listed?

Is there access? email/phone-in?

Is it off? VPN (may block the entrance)?

Is the Mi Cloud app updated to the latest version?-->

⚠️ Note: If you sign in from a device on iOS, some features (such as backup) will not be available.This is Xiaomi's limitation - full sync only works on Android.

Method 4: Restore access if you forget your password

A forgotten password from Mi Account is one of the most common problems, and fortunately, you can recover it in several ways:

Option 1: via email or SMS

1. On the account login screen, click Forgot your password.
2. Choose the recovery method: email or SMS (Depending on what is linked to the account).
3. Enter the confirmation code that will come to the mail or phone.
4. Create a new password (minimum 8 characters, with numbers and letters).

Option 2: Through security issues

If you have set checks when registering:

1. On the recovery page, select Other Ways.
2. Answer 2 of 3 control questions (e.g., “Mother’s maiden name” or “First Pet”).
3. Reset the password.

Option 3: Through the linked phone number (if email is not available)

If you don’t have access to email, you do. SIM-number-card:

1. Put it in. SIM any phone.
2. Request restoration through SMS.
3. Use the received code to reset the password.

If all recovery methods are not available (no access to email or phone), the only option is to contact Xiaomi with a passport photo.

Method 5: Bypassing Mi Cloud lock on a used phone (if the previous owner did not log out)

If you have purchased Xiaomi, Redmi or POCO Hands and found that the phone is tied to someone else's Mi Account, there are two legal ways to solve it:

Method A: Contact the seller

Ask the previous owner:

1. Sign in to your account at account.xiaomi.com.
2. Go to Device Management.
3. Remove your phone from the list of attached gadgets.

Method B: Reset via Mi Unlock (official tool)

If it is not possible to contact the seller:

1. Download the Mi Unlock utility from the official website: en.miui.com/unlock.
2. Sign in to your Mi Account (you will need to create a new one if you don’t have one).
3. Connect your phone to your PC in Fastboot mode (clip Volume Down) + Power with the machine off).
4. Follow the instructions of the program to unlock.

⚠️ Note: Use of informal unlocking methods (such as: EDL-The system may result in a complete blockage IMEI Xiaomi is actively fighting against these methods and since 2023 they stopped working on new models.

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The only safe way to unlock a used phone is to officially remove the device from the previous owner’s account, all other methods are risky and can lead to a brick.

Common Mi Cloud Login Errors and Solutions

Even with the right login and password, the system can still produce errors, and here are the most common ones and how to fix them:

If there is no error, but the entry does not occur:

• 🌐 Check if the entry is blocked by antivirus or firewall.
• 📶 Make sure your phone is on mobile internet or Wi-Fi (no sign-in is possible without a network).
• ⏳ Wait 5-10 minutes and try again (sometimes Xiaomi servers are overloaded).

If you see a message saying, "This device is already linked to another account," it means that the phone was not properly untieed from the previous owner, in which case only official unlocking will help.

How to Protect Your Mi Account from Hacking

Xiaomi’s account is not only the key to the cloud, but to all your devices, and if it gets hacked, attackers can:

• 📍 Track your location through Find Device
• 📂 Remove all data from the cloud
• 💳 Make purchases at the Mi Store (if the card is tied)

To avoid this:

1. Enable two-factor authentication: Settings → Mi Account → Security → Two-step verification.
2. Attach backup email (in case of loss of access to the main one).
3. Check your account login history regularly (Mi Account) → Security → Journal of Activity).
4. Do not use the same passwords on different services.

⚠️ Warning: If you sell or give away your phone, be sure to log out of Mi Account and reset to factory settings, otherwise the new owner will be able to recover your data!

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The most reliable protection is to link your account to a real phone number and enable two-factor authentication, so even if your password is compromised, the attacker will need physical access to your phone. SIM-map.

FAQ: Answers to Frequent Questions about Mi Cloud