The situation when the screen Xiaomi Redmi or POCO It's broken, and critical contacts, photos and documents are left inside, causing panic in any user. Unfortunately, modern smartphones are designed to allow access to the file system without unlocking the screen or confirming a trusted one. USB-Connectivity is virtually impossible with standard means, but depending on the degree of damage to the display and whether debugging has been included before. USB, The chances of success vary from high to minimal.
Before you take your device to a service center, where you can be offered a complete module replacement or factory reset to check its health, you should try self-restore methods. The main goal is to access data without relying on a visual interface that may be unreadable or completely absent. In this article, we will discuss the technical details of working with Android shell MIUI and HyperOS.
The success of the operation depends on whether the developer mode has been activated before it breaks, if the screen is even partially responsive to touch or visible through cracks, your chances are close to 100%, and if the display is black and does not respond, additional equipment will be required. The key to most advanced methods is pre-activation. USB-Debugging in a hidden settings menu. Without this step, many software methods will be blocked by the security system.
Use of USB-OTG and computer mouse
The easiest and often overlooked way to access data is to use an adapter. USB On-The-Go (OTG). If the touchscreen is completely out of order, but the sensor is somehow shining, or if you just can't get into the right areas of the screen, the normal computer mouse is your lifesaver. USB Type-C (or Micro-USB for older models) on standard USB-port.
If you plug your mouse into your smartphone, you'll see a cursor on the screen even if the sensor doesn't work. This allows you to unlock the device, enter a pattern lock or pin code, and copy files. If the screen is black, but the phone is working, you can try connecting the phone to the TV via a USB-C to HDMI adapter if the model supports video output, although this is rare for budget Redmis, in which case the mouse will help you "touch" orient.
This is ideal for those who have a broken touch-scanner and still have the image, so you can easily transfer the photo to the cloud or to the flash drive, but if the problem is the display controller and the image is not at all, this method will not give visual feedback, which makes navigation extremely difficult if you do not know the exact location of the icons.
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Use a wired mouse with a scroll wheel β this will greatly simplify navigation through long contact lists and a photo gallery, where swipes with your finger may not be read correctly.
Recovery via Mi Cloud and Google Services
If physical access to the device is difficult, the first thing to do is check cloud storage. Xiaomi ecosystem is deeply integrated with Mi Cloud, which by default often synchonizes contacts, messages, notes and a gallery. Go to the official i.mi.com website from your computer using your Mi Account. Here you can find backups that you may have forgotten about.
Similarly, itβs worth checking Google Photos and Google Drive. Many Android users donβt know that when you turn on your phone, you automatically activate your photo backup. Even if the screen is shattered, your photos may already be in the cloud. Check also Googleβs Find Device section, which sometimes lets you see the latest location or state of the device.
It's important to understand the difference between synchronization and backup. Contact sync is almost instantaneous, whereas photos can only be uploaded over Wi-Fi. If the phone was broken without a network connection, the data might not have time to fly to the cloud, in which case you will have to resort to more sophisticated technical methods.
What to do if you forget your Mi Account password?
Software Recovery through ADB (Debugging Required)
For users who have pre-installed USB Debugging in the developer menu, the most powerful toolkit is the Android Debug Bridge (ADB) protocol, which allows you to control the smartphone file system from a computer via the command line, a professional method that requires installing Xiaomi USB Driver drivers and the SDK Platform-Tools platform on a PC.
The idea is to send commands from computer to phone, if the phone is not asking for debugging permission when connected by cable (always allow mode was active), or if you can blindly touch "allow", you get full access. With the adb pull command, you can download entire directories, such as /sdcard/DCIM/Camera for photos.
β οΈ Note: If when connecting the cable on the screen (even broken) pops up window "Allow debugging by USB?Β», And you can't press OK because of a broken touch, and this method won't work without using it. OTG-confirmer.
Commands are entered in the terminal or command line of Windows. For example, you can use adb backup-all to create a full backup, although this feature is often limited in newer versions of Android. You can more effectively copy specific files. You can also use adb shell to directly access the file system if you have superuser rights (Root), but in standard MIUI firmware, access will be limited to system folders.
βοΈ Checking readiness ADB
Use of Remote Management Services
If you have a remote control app installed on your phone, such as TeamViewer QuickSupport, AnyDesk or the built-in MIUI Remote solution (works between Xiaomi devices), the task is simplified. These applications allow you to see the phone screen on your computer and control it with your mouse, but most of them require initial configuration and confirmation of access on the device itself.
Some services, such as Google Find My Device or Samsung Find My Mobile (for Samsung), allow you to unlock the screen or output a message, but rarely give access to files. In the case of Xiaomi, the Mi Cloud service has a Find Device feature that allows you to remotely lock the phone, turn on sound or erase data, but the remote screenshot or file management feature there is limited.
However, if you have AnyDesk with extended access rights installed (which requires special permissions in MIUI), you will be able to connect to the device via a PC even if the screen is not working, provided the phone is connected to the Internet.This is one of the few ways to see the contents of the screen if the matrix is black, but the phone is working.
These programs often require a stable Internet connection, and if Wi-Fi is not set up to automatically connect to a known network and the mobile Internet is turned off, remote access will not be possible, and in such cases, only local methods of connection can be relied on.
Comparison of data recovery methods
The choice of method depends on the specific situation: what exactly broke (touchskeneer or display), whether debugging is included and whether there are additional equipment at hand. Below is a table that helps determine the best way to solve the problem for your case.
| Method | Conditions required | Efficiency | Difficulty |
|---|---|---|---|
| USB-OTG + Mouse | Working display (picture available) | Tall. | Low. |
| Mi Cloud / Google | Pre-sync synchronization | Medium (cloud only) | Low. |
| ADB (Android Debug Bridge) | USB debugging enabled | Very high. | Tall. |
| Remote Access (AnyDesk) | Installed Application + Internet | Medium | Medium |
Radical measures: Display replacement and temporary solution
If software methods don't work, and data is urgently needed, there's a physical replacement of the module, you don't have to buy an original expensive display, you can use a cheap analogue to extract data, or even a working used screen connected by a plume without gluing and installing it in the case.
The wizards in service centers often come in handy and can connect the test screen for a nominal fee so that you can unlock the phone and flip the data. This is the most reliable way if the phone has complex security or encryption that you can not bypass software. The display plume is a key element that transmits not only the image, but also the touch-scanner signal.
β οΈ Warning: When connecting the display plume yourself, be careful. Incorrect connection can short-circuit and fail the motherboard, making data recovery impossible even in the laboratory.
Once you've successfully copied information to your computer or to the cloud, you can safely decide on the future of the device: carry it in full repair, sell it for spare parts or dispose of it.
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If data is critical, donβt experiment with firmware and resets β itβs better to spend money on temporarily installing a desktop screen in the service.