Why do videos disappear from your phone and can you get them back?
Deleting video from a Xiaomi smartphone is a situation that almost every user faces. The reasons for losing videos vary from accidentally clicking “Delete” to malfunctioning the file system after the MIUI update. Fortunately, in most cases, files do not disappear forever – they can be restored if you act quickly and correctly.
The basic principle of recovery is that when you delete videos (like any other files) from your phone, they don't physically erase them from memory. Instead, the system marks the storage area as "free," and until the new data overwrites those sectors, the chances of the videos returning remain high, but with each hour after deleting, the likelihood of success decreases - especially if you actively use the phone to shoot or download new files.
In this article, we’ll break down 5 proven ways to get back lost videos – from standard features MIUI Important: the effectiveness of the methods depends on where the files were stored (internal memory or storage). SD-map), how long ago they were deleted and whether records were made after the incident.
Method 1: Checking the basket in the MIUI Gallery
Since MIUI 12, the standard Xiaomi gallery has introduced the Recycle Bin feature (similar to Google Photos’ “Recently Deleted”), the first and easiest way to return videos if they were deleted less than 30 days ago.
To check the basket:
- 📱 Open the Gallery app (a flower icon with petals).
- 🗑️ In the lower right corner, tap on the icon “Baskbasket” (or “Recently Deleted” in some versions).
- 🔍 Scroll through the list and find the videos you want. They're sorted by date of deletion.
- 🔄 Select files with a long tap and click “Restore” (the icon with the arrow up).
Note: the files in the Recycle Bin are stored for a limited time. By default, MIUI clears it automatically after 30 days, but this period can be changed in the gallery settings (Settings → Recycle Bin → Auto Clean). If the videos were deleted long ago or the Recycle Bin has already been cleaned, move to the next method.
💡
In some Xiaomi firmware, the basket is hidden by default. To turn it on, go to Gallery Settings → Recycle Bin → Show the cart and activate the switch.
Method 2: Recovery via Mi Cloud (if synchronization was enabled)
If your Xiaomi has Mi Cloud enabled, there’s a chance that the videos automatically synced to the company’s servers, even if the files were deleted from your phone months ago, provided they’ve been uploaded to the cloud.
To check backups:
- 🌐 Go to i.mi.com and log in to the same Mi Account that is linked to your phone.
- 📁 In the Gallery or Backup section, find a folder with a video. These can be in the categories Video, Camera or Auto Sync.
- 📥 Select the files you want and click Download. The videos will be saved in format.mp4 or mov.
An important caveat: Mi Cloud only provides 5GB of free space by default. If the video volume exceeded this limit, the sync might not pass, and check if the backup function in the phone settings has been disabled (Settings → Mi Account → Mi Cloud → Gallery Synchronization).
⚠️ Note: If you have deleted videos from the Mi Cloud, it will be impossible to restore them – cloud services do not have a “basket” for media files).
Method 3: Using third-party programs to scan memory
If the video is not found in the cart and cloud, it’s time to move to deep memory scanning, which requires specialized tools that analyze storage sectors and recover deleted files. At Xiaomi, this method works for both internal memory and internal memory. SD-maps, but there are important limitations:
- 🔌 Root access is required to scan internal memory (on most Xiaomi models it can be obtained through unlocking the bootloader).
- 📱 Without root, utilities can scan only SD-Map or files that have been temporarily cached.
- ⏳ The longer it takes to recover, the lower the chances of recovery (new data overwrites old ones).
The best video recovery software with Xiaomi:
| Programme | Support for internal memory | Root is required. | Free version |
|---|---|---|---|
| DiskDigger | Yeah (with root) | For a full scan, yes. | Limited in the number of files |
| Recuva (for PC) | Only through a computer connection. | No. | Yes. |
| EaseUS MobiSaver | Yes. | For deep scanning, yes. | Trial version with limitations |
| PhotoRec (for PC) | Yes. | No (works with memory images) | Yes, open source. |
Instructions for DiskDigger (the most convenient option for Xiaomi):
- 📱 Install the app from Google Play.
- 🔍 Run Full Scan (requires root). If root is not available, select Basic Scan (only thumbnails and cache).
- 🎥 In the results, filter the files by type MP4, MOV, 3GP.
- 💾 Select the videos and click "Restore." Save them on SD-map or cloud (not internal memory!).
What if the program doesn’t see the internal memory?
Method 4: Computer Recovery (without root)
If the phone has no root rights, but the video was stored on the phone SD-You can try to return them with a computer, and you'll need a card reader or a cable. USB-OTG (If Xiaomi supports the connection of drives).
Step-by-step instructions for Windows:
- 🖥️ Extract. SD-card from your phone and connect it to your computer through a card reader.
- 📂 Install Recuva (you can download from the official Piriform website).
- 🔍 Launch the utility and select the file type “Video» (MP4, AVI, MOV etc.).
- 📍 Show the way to SD-card (usually a D:, E: or other removable media).
- ⏳ Start a deep scan (can take anywhere from 30 minutes to several hours depending on the size of the map).
- 💾 Once you've finished, select the videos you find and click "Restore." Save them to your computer's hard drive.
For internal memory without root, this is not a good way to do it, but there is a workaround: create an image of memory through ADB and scan it on a PC. It's a complex process that requires technical skills, but it can save video if other methods don't work.
🛑 Disconnect your phone from the internet immediately (to avoid overwriting data)
📵 Do not record new videos or photos
💾 Use another one. SD-card to save recovered files
🖥️ Make sure there is enough room on your computer for a backup.-->
Method 5: Contacting a service center (extreme case)
If the videos are critical (for example, they are the only recordings from an important event) and independent recovery attempts have failed, the last option is to contact the Xiaomi service center or a specialized data recovery laboratory.
What professionals can do:
- 🔧 Chip-off recovery – retrieving memory chips and reading data directly (effective even in damaged sectors).
- 🛠️ Hardware scanning using professional equipment (e.g, PC-3000 or DeepSpar Disk Imager).
- 🔍 Recovery of fragmented files – if the videos have been broken down, specialists can manually assemble them.
The cost of such services varies from 5 000 to 30 000 rubles depending on the complexity, for example, the recovery of data from damaged data. SD-The card will cost less than chip-off analysis of internal memory:
- ✅ Does the center have experience with Xiaomi phones (especially if the model is new, for example, Xiaomi 14 or Redmi Note 13).
- ✅ Do they provide a guarantee of results (some labs only charge if they are successful).
- ✅ Whether they keep your data private (important if there were personal videos on the phone).
⚠️ Warning: Don’t trust data recovery to dubious workshops that promise “100% results” at a low cost. Unqualified actions can result in complete data loss without the possibility of re-recovery. Xiaomi’s official service centers in Russia do not restore files – specialized laboratories are needed for this purpose.
How to Prevent Future Video Loss: 5 Rules
In order not to face the problem of deleted videos, it is enough to follow simple recommendations:
- Enable automatic sync with Mi Cloud or Google Photos. Even if the video is removed from the phone, copies of it will remain in the cloud. In Google Photos, check settings: Settings → Backup and Sync → Download quality (select “Original Quality” if it is important to maintain the original resolution).
- Use two copies of important videos -- it's risky to keep files only on your phone. SD-card, computer or external drive.
- Configure the Recycle Bin in the Gallery: Increase the storage period of deleted files to a maximum (30 days) in the Gallery Settings → Recycle Bin.
- Avoid memory cleaners like Clean Master or CCleaner, which often delete cache and temporary files, which can include snippets of video.
- Check your memory for errors. If your phone reboots frequently or makes errors when recording video, it could be a sign of damage to the drive. Use utilities like SD Maid for diagnostics.
If you shoot videos on Xiaomi often, consider buying one. SD-High speed cards (class) UHS-I U3 or V30). This will reduce the risk of data loss when writing in 4K or slow-motion.
💡
The most reliable way to protect video is a combination of cloud backup (Google Photos or Mi Cloud) + locally SD-Even if the phone fails, the files will remain available.